Majestic Barriere Cannes

Seamless elegance. From beginning to end. We were greeted in the check-in line by management and whisked to a suite which was a triple upgrade per the general manager, and is one of the best rooms in the hotel. It was a dream come true, and probably due to the Cannes festival ending the day before, but imagine our luck! A stay of a lifetime. The food, atmosphere, and staff were impeccable.

Do not stay! This is not a five star hotel! It’s run down and only had one working elevator! The staff is rude and not worth the price! This hotel hasn’t had upgrades in years!

I rarely write negative reviews, but my experience at this hotel was completely unacceptable. During my stay, my luxury Hermès sandals disappeared directly from my room. While a theft inside a room is alarming enough, the management’s reaction was even worse. They displayed total indifference and lack of accountability. No genuine investigation was conducted, no security footage was reviewed with care, and the staff simply washed their hands of the situation. When you stay at a hotel of this tier, you expect a basic level of safety and integrity. Instead, I was left dealing with stolen property and an unhelpful management team that didn't care at all. If you value your belongings, safety, and personal security, do not stay here. Choose a hotel that actually values its guests and takes room security seriously.

وصلنا للفندق حوالي الساعة 6 المساء بعد 6 ساعات سياقة، وفوجئنا بأنهم قالوا لنا إنهم باعوا غرفتنا بالخطأ إلى أشخاص آخرين، ووعدونا بأن يعطونا غرفة أفضل من اللي إحنا حاجزينها بالأصل. لما دخلنا الغرفة انصدمنا تمامًا. دفعنا تقريبًا **10,000 يورو** مقابل **7 ليالٍ**، والغرفة كانت أقل من **25 متر مربع**، بدون بلكونة، وما بيها حتى مساحة كافية للمشي. طاقم الفندق كان غير محترم، وبالأخص الموظفة الفرنسية الكبيرة بالعمر في الاستقبال، اللي كل تبريرها كان: **"هذا خطأ بشري."** إحنا حاجزين من قبل **شهر ونص**، وهذا الشي غير مقبول أبدًا. بعدها نقلونا لغرفة أكبر بشوي، موجودة مباشرة جنب الأولى، رغم إنها كانت تقول إن الفندق كله محجوز بالكامل! لازم تدفع فلوس إضافية حتى على الواي فاي، و**75 يورو باليوم** للموقف، وحتى الفطور ما كان مشمول بالسعر. الأسوأ من هذا كله، إنهم يستخدمون نفس المقالي وأدوات الطبخ الخاصة بلحم الخنزير بمحطة الأومليت، رغم إن الفندق يستقبل عدد كبير من الضيوف المسلمين. هذا يدل على عدم الاهتمام واحترام ضيوفهم. الفندق نفسه قديم ومتهالك، وواحد من المصعدين كان عطلان، وهذا سبب انتظار طويل جدًا كل مرة. إحنا طلعنا من الفندق بعد **24 ساعة فقط**، وما حصلنا ولا يورو واحد تعويض، ولا أي خصم من المبلغ اللي دفعناه واللي يقارب **10,000 يورو**. وحتى اعتذار حقيقي أو ابتسامة بسيطة ما شفناها من الموظفة الكبيرة اللي كانت بالاستقبال. **أبدًا ما أنصح بهذا الفندق. ابتعدوا عنه تمامًا!** We arrived at the hotel at around 6:00 PM after a 6-hour drive, only to be told that they had accidentally sold our room to someone else. They apologized and promised to upgrade us to an even better room than the one we had originally booked. When the room was finally ready, we were completely shocked. We had paid nearly **€10,000 for a 7-night stay**, yet the room was **under 25 square meters**, had **no balcony**, and barely had enough space to walk around. The staff were rude, especially the older French woman at the reception, whose only explanation was, **"human error."** We had booked this stay **1.5 months in advance**, so this excuse was simply unacceptable. They eventually moved us to another room that was only a few square meters larger and located right next door—even though she had insisted the hotel was completely sold out. On top of that, guests have to **pay for Wi-Fi**, **€75 per day for parking**, and **breakfast wasn't even included**. To make matters worse, the omelet station uses the same pans and utensils for pork products despite the large number of Muslim guests staying at the hotel. This shows a complete lack of consideration for their guests. The hotel itself is outdated and poorly maintained. One of the elevators was out of service throughout our stay, resulting in long waiting times. We checked out after just **24 hours** and were offered **no refund, no discount, and no compensation whatsoever** for the nearly **€10,000** we had paid. We didn't even receive a genuine apology or a smile from the older lady at the front desk. **I absolutely cannot recommend this hotel. Save yourself the disappointment and stay far away.**

Beautiful hotel. Expensive but well worth it with beautifully appointed rooms and fantastic staff. Great location. Beach and pier are lovely. Ciro’s restaurant is excellent.