We arrived at the Hotel and after we received our room we noticed the AC was not cooling I called the front desk to asked them to fix it and the manager said let me call maintenance and see what they say.. ok I waited 1 hr no change and I called again .. this time she tells me ok I’ll call maintenance again and see what they say mean while we are hot as hell and no call from the front desk. Next day I spoke to other guests and they expressed the same concern about the AC at this moment my wife and I are leaving… we had reservations form 6/23 to 6/27 but had plans to stay till 6/30 at that point we packed our bags bought a plane ticket to Portugal and we are leaving and not coming back ever to this place we are planing to go to another hotel called Gran Hotel Balneario de Puente Viesgo I hear it’s much better hotel. So if you like AC in your room I subject to look to stay in another hotel. Hope this helps you.

What a treat, my husband booked 2 nights here to spoil me after an 8 hour drive across Spain from Alicante province to the ferry from Santander. The hotel is only 15-20 minutes from the ferry so a great stop over for travellers. Receptionists were friendly and helpful, we checked in and then parked underground. The buildings are quite spectacular and everything inside was extremely clean and well maintained. The room was good, bath and shower in the en-suite. Small fridge but no tea/coffee making facilities sadly. The thermal spa pool was wonderful, we booked access along with the accommodation, definitely worth it. There were also many treatments and extras available- we were happy with the pool. 2 nights was perfect, we got to explore Solares, and eat out in a local restaurant. Breakfast at the hotel was perfect - plenty of choice from the buffet and also options to order ‘cooked’ breakfast and omelettes - the coffee machine was the only negative - a pain to use and took a while to work it out, by second day we had it sussed.

Castilla Termal a modern hotel that keeps the charm of the olden times in its beautiful architecture. My room was very cosy, with its classic decor in soft colours and very comfortable beds. I could see afar the motorway from my balcony across the gardens but there was absolutely no noise issue. One of the strong points of is the spa, which is a big facility with lots of space and the usual services. There were quite a few jets and the water temperature was really good. Breakfast is remarkable too, as the staff as well, very efficient and friendly.

Our room (with a spa access) was lovely and spacy, we really appreciated its “old” classical design & calming colours. The room was near a spa lift, so all we needed is just to put on our bathrobes and go downstairs😊. The only minus – they didn’t have any electric kettle in the room, so it was a bit difficult to organize our daily herbal teas. The receptionists and the service team were simply exceptional: on the day of the arrival they were four times in our room, helping us with an unfamiliar safe system, different bed blankets, tissues… and everything with a sincere smile. Breakfast: freshly made smoothies and tomato spread, finest cured meats, different cheeses, tortilla, omelettes, fruit, vegetables, cava and some other nice extras at the weekend:)... The spa pool - water was nice and clear, but sometimes overchlorinated. The pool was often busy (especially at the weekend), but there were gaps - directly after the breakfast, 13.00-14.00 & and 19.00-21.00. Various hydromassage beds. Local mineral water, different kinds of tea and towels were included. There are also many beautiful natural parks and walking areas in the vicinity. And, by the way, there’s a mineral water spring directly opposite to the spa entrance, the locals take water there every day at certain hours and it’s very tasty.

The restaurant medium quality. Good Dorada, but salty wok of groceries. We have to wait too much time between dishes. The spa just a round pool with several water jets, but nothing special, too expensive for two adults with two children. The perla spa in San Sebastián similar price and better.