One&Only Cape Town

It was amazing and very close to the port which we enjoyed a lot. And thank you to the kind man named Elton who made me and my sister fresh strawberry daiquiri (Virgin) which was phenomenal. Than u again one and only and Elton.

Firstly, THE STAFF incredible, breakfast hosted by Mickey (ginger shot) Phumla & Azu was exceptional, the chicken livers in piri piri sauce to die for.... trust me, not forgetting the gammon. The staff on the reception, concierge and main door smile and remember your name, another lady who excelled was Lameez, she couldn't do enough to help celebrate my wife's 40th. Secondly, the location, views of table mountain and the waterways and wildlife absolutely stunning. Lastly, the opulence of the hotel was fantastic. Can't recommend highly enough.

We’ve just returned from a fantastic ten-night stay at One&Only Cape Town. The hotel’s location, grounds, and accommodation are all superb, but it was the staff who truly made our stay so memorable. A special mention goes to Elton at the Vista Bar, who delivers exemplary service with huge amounts of personality and flair. Our sincere thanks also to Wade and his team at the Fitness Centre, who are exceptionally knowledgeable and professional. They took us on a fantastic hike, and went above and beyond to deliver high-quality yoga classes tailored specifically to our needs. This level of attentiveness and warmth was found throughout the hotel, whether it be breakfast at Rooi, drinks beside the pool or dinner at Nobu. All the staff at One&Only Cape Town are doing a wonderful job of delivering great service.

The breakfast brunch menu was totally misleading. The greeter kept saying eggs and oatmeal were a la carte, which in restaurant terms means, individually priced, separate from the fixed price. Since all I wanted were eggs, this sounded perfect. The ‘French’ omelette was awful…rubbery. The croissant was dry and tasteless and the waitress service was non existent. When I finally got the bill, I was shocked to see the total as 595 Rand. I asked to speak with the restaurant manager, showed her the definition of a la cart, and she totally ignored my concerns. I paid the price for the full buffet and walked out never to return. I rarely write reviews but this experience was so bad on many fronts that it was worth sharing.

We have stayed here for 6 days and it has been absolutely the best experience in one of the finest hotels ever - and we've done a few! Amazing staff with exceptional customer service, beatuful room and facilities, fabulous food and beautiful pool area which we adored. So thank you to everyone here for making our stay in Cape Town the best it could ever have been. Without question we will be back to this beautiful hotel.