I had a one night stay at the Park Hyatt Aviara to end my most recent San Diego trip. Excellent elite recognition as a globalist. We were upgraded to best available room as all the suites were committed during our stay. Upon arrival, the valet/bell desk team were extremely friendly and helpful and did a great job makings feel welcomed. Front desk staff made check in process smooth and quickly answered any questions we had. Every staff member did a great job with proactively making sure we were enjoying our stays and asking if we had any questions or for ways to make our stay better. I would definitely recommend this hotel as a luxury option for anyone staying in the northern San Diego area!

This resort was clean and staff were friendly. Lots of fun things to do for kids and adults. Definitely staying here when we’re in Carlsbad!

I’m writing this review about Memorial Day weekend because I searched everywhere for reviews about this property over holidays. Family of three. Stayed Friday-Monday over MDW. We had our stay narrowed down to the Park Hyatt and the Fairmont Del Mar. The property is stunning. Extremely well maintained. The valets were great, always quick and courteous. Check-in was easy and it looked like they were offering a lot of activities for the weekend. The guests next to us were offered late check out and we weren’t. I chalked it up to them perhaps being higher loyalty members with Hyatt. Im an Explorist and late check out at 2:00 pm is supposed to be offered if available. I called on our final day and asked if we could get it. They allowed us to checkout at 1:00. We reserved a pool view room (up charge) and when we got to our room it was definitely not a pool view. I went down to ask if there were any pool view rooms available and the front desk man said we were in a pool view. I showed him a picture of our view and he quickly agreed that he could find us another room. Our next room was great. The resort was at 100% on Saturday. It was incredibly packed. We were gone for most of the time during the days to San Diego but when we got back to the resort we heard people complain about there being no available chairs at the pool. On Sunday afternoon we got very lucky and went to the pool and found seats from someone leaving. Several other families came in after us and could not find any. Many left very disappointed and voiced their frustration to the pool staff. When I booked the reservation I had the option to purchase smores kits for the fire pits at night. I declined because the website said that the kits could be purchased at the store or pool as well. Unfortunately the resort ran out of smores kits on Saturday and never got any more in. Buy them ahead of time. The bar tenders and wait staff were running hard at both restaurants. One mentioned that sushi would take 30+ min to be made when we ordered. We didn’t mind. He apologized and said the kitchen and wait staff were short staffed. The bar manager and restaurant manager were helping clear tables, serve food and apologize to unhappy guests. The small store at the resort is great. They have quick breakfast items, snacks, drinks, lunch items, clothing, sunscreen etc. The challenge was they ran out of most breakfast items each morning because the resort was so full. We should’ve gotten down there before 8:30. The activities looked great but were all booked and unavailable. I’d asked before we arrived on the Hyatt Explorist line if there were activities to book ahead of time. The agent told me that the resort had the list and we’d need to wait to reserve once onsite. I should’ve pushed to get more info but I didn’t. You can book the TopGolf suites ahead. You can also book any fitness classes, spa appointments and brunch at Ponto Lago. The experiences never showed up in my app to book. I’m assuming because they were already full. I looked today after we checked out and all the experiences were available in the Hyatt app for next week. Book everything ahead on holidays. Would I come back? Maybe but definitely not on a holiday weekend. They just need to plan a bit better for 100% capacity.

My wife and I enjoyed our one night stay at the Park Hyatt Aviara Resort in Carlsbad. The resort is in a quiet area east of I-5 with sweeping views of canyons and a distant ocean view. The landscaping is maintained perfectly and the entire property is clean and extremely safe. Our room was upgraded to a beautiful one bedroom suite with two balconies overlooking the central courtyard area. The suite/rooms were very nicely appointed and maintained...definitely befittting a five-star property. The suite was comfortable and very spacious. Staff at check in and at the restaurant were all very professional. Breakfast at the restaurant was very tasty and plentiful with the Globalist "benefits". We were very pleased with the resort, the staff and the experience overall and would happily return for another visit.

Overall a beautiful property - fix the lack of hot water so not tepid Improve the menus especially the bar menu The grilled salmon was very good the sauce not great