Carmel Valley Ranch

We’re still in the middle of our stay at Carmel Valley Ranch, but it has already been so wonderful that I wanted to write this review before I even get home; just so I don’t forget all the special details. From the moment we arrived, the staff made us feel truly cared for. Edward was so sweet at check-in and helped secure lovely rooms for our group. He continues to greet us kindly each time we see him in the lodge. Saša remembered us from previous visits and made my son’s birthday extra special by bringing out French fries (his absolute favorite)! We also had a service issue within our group, and Jeff handled it with such genuine passion and professionalism. He went above and beyond to make things right, and then surprised my kids with their own little Stanley cups engraved with their initials. Truly above and beyond. The food and beverage team has been just as amazing. Molly’s new dessert menu is fantastic—don’t miss the goat cheesecake! Carly is always a gem; her warmth and kindness brighten our days, and my kids absolutely adore her. Mia is so welcoming at the host stand at Valley Kitchen, always greeting us with such friendliness. At dinner, Ismael was a wonderful server. I forgot to mention needing separate checks at the start of the meal, but he was so gracious and kind about handling it at the end. A highlight of the trip was meeting Fernanda at the Market this morning. We had a fun conversation early in the morning about whether eggnog and matcha might go together. Hours later, she tracked me down to tell me she had experimented, tried it, and that it was delicious. Then, she proceeded to make me a matcha eggnog latte. And she was right. It was amazing! Her thoughtfulness absolutely made my day. We also had the pleasure of meeting Urich, the GM—including a personal hello from him, which says a lot about the hospitality here. He was warm, approachable, and clearly cares deeply about the guest experience. I feel awful for not catching his name, not the gentleman who let us through the gate is always simply hospitable. He always showers my kids with lifesaver candies and fist bumps. I wish I caught his name. He’s the perfect first impression of the property. The property itself is gorgeous with so much to enjoy, but what keeps us coming back again and again is the incredible people who make every stay feel special. Their kindness, sincerity, and attention to detail turn a beautiful resort into a place that feels like home. We are already looking forward to our next visit.

This beautiful property is located in Carmel Valley with beautiful views and a very large property. Rooms are unique. Excellent service at the hotel.

Incredible property with a perfect setting for relaxation and taking a moment away from our busy lives to appreciate nature and spend time with loved ones.

Perfect stop on our way to SF. Beautiful grounds. Great dinner and service. Plenty of family friendly activities between tennis courts, pools and hikes/animals. Room upgrade and discounts via Amex made this a great deal. Wish we could have stayed longer!

Quiet and relaxing place to stay with excellent customer service and people who anticipate your needs. A great place for mental and physical wellness. Thank you!