L'Auberge Carmel

Very nice experience overall but not overwhelming. I love the Relais & Châteaux properties and have never found them lacking, L’Auberge provides a cozy environment and everybody was helpful and tried very hard to please. If they up their game a little this inn has the potential to become memorable.

The hotel itself was lovely and the staff amazing, BUT, for someone with walking difficulty, almost impossible to navigate. If you have this issue, be sure to request a first floor room, but even then, there are steps (minimum 8) that must be navigated to reach it.

Just a great, upscale boutique hotel experience! Service is off the charts. Accommodations (including the inviting, homey courtyard) are fantastic. Highly recommended for an unforgettable Carmel (area) experience!

We were excited to drive up to L’Auberge and see a charming hotel with a quaint European feel. That was the extent of satisfaction with our accommodations. While the prices were similar to those we paid for at The San Francisco Ritz on the concierge level and Montage Beverly Hills, the quality of our room was a disappointment. In fairness, there was a party in the courtyard that went late that contributed to our issues. Our tired, dark room was on a low floor. A party was going on right outside our window so the setting up the event, the party itself then late night cleanup was not only noisy but didn’t allow us to open our drapes at all. We tried to get moved but with a smaller hotel it was not possible. That was understandable and said as much but what was not understandable was we went away feeling like we were treated in a snotty manner. Location is terrific but we felt that on our trip down the coast, 1 rather than 2 nights would have been fine.

Great clean room with warm hospitality. Staff are well trained to understand the basic needs of visitors. They brought freshly baked cookies each evening, turned down the bed and left a bucket of ice so the room is ready for the night when we returned from dinner. Don't skip the breakfast as croissants are soft and flaky in the right way, good coffee, fruit bowl and eggs are just the right amount.