October 26, 2017 for 3 nights for 2 adults.
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El San Juan Hotel, Curio Collection by Hilton in Carolina, Puerto Rico
Blending gracious hospitality traditions and contemporary amenities, El San Juan Hotel, Curio Collection by Hilton is an elegant resort on Isla Verde beach in San Juan, Puerto Rico. Fodor's in October 2005 claims guests will be "hard pressed" to decide among the superb accommodations. A poolside concierge help turns lounging into an art form, while resort restaurants feature cuisine for all palates, and the casino lures with round-the-clock entertainent.
When it's time to play, guests will discover near endless experiences. A catamaran sail to Icacos reveals a miles of deserted white sands and a magnificent coral reef, while El Yunque Rainforest is a playground of orchids, tropical hardwoods and spectacular waterfalls--don't miss the million-year-old cave at Rio Camuy Cave Park. Tours of Old San Juan include a stop at the Bacardi Distillery, and sport fishermen can cast for wahoo, sailfish, blue marlin and more.
Location of El San Juan Hotel, Curio Collection by Hilton
Nearest Airport: SJU
Reviews for El San Juan Hotel, Curio Collection by Hilton
The staff at the El San Juan Hotel is second to none. They consistently did whatever they could to make sure that our experience was magical- as it was our anniversary. Saint Frances (as I started to call her), had the best skills and attitude- and you could see, her line was long because people really felt understood after talking with her. There are so many staff to name, I fear I will forget some, but here are a few of the people who made a special impact on our experience: Front desk team: Efrain, Manolo, Nelson, Julissa, Minikada, Fernando, Robert (manager), & Frances of course. There was a gentleman by the pool, who hustled the WHOLE day to take care of all guests (I can't remember his name at this time) but he was truly amazing- smiling, engaging and doing whatever it takes to go above and beyond. There were more names I am forgetting I am sure, but they made things SO special..it is impressive. They make you feel like family, and care for you like you are their favorite guest. The protesting and construction are a distraction, but the staff offered many options to make that better, and when we were in the tower or the oceanfront villa, we couldn't hear it unless we tried to listen for it, so sleep wasn't impacted. I think it will be tough to get a room once things settle down- it is a beautiful place to be. The property was truly stunning and beautifully renovated... Picturesque views and just heaven on earth. We hope to return.
we stayed at the el san juan for five nights our last night was one day before hurricane Maria hit the island yet the employees were so concerned that we would be able to make our flight out even while they faced uncertainty with a monster storm heading their way. The staff never once complained about what they were facing and instead tried to be positive and tell us that they would be ok. The staff here is without reproach and I pray that they and their families are safe. I pray that Puerto Rico will be stronger than before and I will never forget how wonderful your staff and your property is beautiful . I will be back as I know that Puerto Rico will rise once more!
thaddues63 - new jersey
I loved my stay here! From the very beginning - the bellmen at the front, to the opulent dark wood decor at reception, to the lovely guy at the reception desk, it felt warm and welcoming. I really liked the very large room and the bed was very comfortable. I did find the bathroom way too small for such a nice room and there was no coffee maker in the room. My checkout experience was efficient but a bit cold. Altogether, I would say that the good far outweighed the bad and I would definitely stay here again.
HotFootedFoodie - British Virgin Islands
I had a wonderful experience here! Invited on a trip with a special friend, had a great time in San Juan. The hotel was completing their renovation, but it was simply beautiful. The pool areas, the breakfast, the rooms, and the room service excellent! Upon check in was until check out - a really commendable experience! I know it will take some time...after the Hurricane, Hoping that things get back to better there!
Lisa A - Houston, United States
Stayed there with friends for 2 nights. Check in regular with no special care considering the silver level. The room was ok but the communicating door is a disaster since you hear everything from the other room, not good if you want to rest. Breakfast not up to standard, waiters forgot the egg orders. Lack of minimum standard, one day you get the menu the other day you don't. The pool/beach service is ridiculous, no one was available for a drink at 6pm. Had to go to the pool bar and get it myself...with a surcharge for service! Which service? Self service? Please learn how to serve client. Would not return. Not worth it.
RicforSpain - Switzerland