Martinhal Cascais

This hotel is excellent for people with small children, and without children. It has many qualities that can be placed in two categories: hotel and surroundings. The hotel is placed in the natural park of Cascais among golf terrains and private houses. Thus quiet and green. Then the hotel itself has a park where the main buildings are placed. I stayed with two teenagers and a nanny in rooms with interconnecting doors placed in the main building. Rooms are large and nicely decorated with soft colours, bathrooms are huge and terraces large. Service is outstanding: food is excellent, all places are clean, there are three swimming pools (among which one belongs to the spa) for each age category. I also used the service of the spa (massage), also excellent. One last remark: one night there was a private party in the main pool. Very discreet, we (the people who were not invited) did not feel any disturbances from noise or other things. I would have two suggestions: have more shuttle services to and from the center (last goes to center at 17) and place a complimentary bottle of water daily. Thank you all team.

This was our first family holiday, our son is 11 months old. The staff was friendly. Hotel is well-equipped which has made our stay stress-free! We've enjoyed staying in the resort and the little one loved crawling around, being on the sandpit and in the pool.

Sold to us as a 5 star family resort specifically catering to young children. Stayed in a villa for 10 days with 3 children (3,5,7) and my pregnant wife, accommodation worked really well and house keeping staff were very good and always had the villa looking spotless. Thank you. Overall we had a really enjoyable stay, real pity our experience was ruined by incompetence and lack of attention to detail. They're not shy about charging so expected much better. The hotel reserved a restaurant in cascais for us on our second night, we arrived and there was no booking under our name. Everyone was tired and hungry and started things off on a terrible note, never got an explanation which is inexcusable. The reception reserved a table outside the M Bar (overlooks the playground so can keep an eye on little ones) towards the end, we arrived and were told you can't make bookings for outside. I asked him to sort it out with reception and was told they're a different department. Don't expect this excuse from a 5 star hotel. On our last day a lunch reservation was made in the town by the concierge for 3pm, we arrived at 3.25pm as parking wasn't easy and we were told the kitchens were closed, this nearly sent me over the edge! The concierge said it was our own fault as we were late, explained of course there was a chance we'd be late on holidays, that it was a hotel recommendation and he should have told me the kitchens closed at a certain hour. The guest relations lady was very good but imagine all she does is put our fires, she has her work cut out for her but we did appreciate her trying to smooth things over. Thought the hotel staff in general were very good (Portuguese people are lovely), pool staff were very helpful and really nice to the kids. Some suggestions; The downstairs toilets for the M Bar in the evening is accessed via the indoor swimming pool side entrance, no lifeguard there and only a matter of time before there's an accident. A child could easily wander into the pool (which is deep) and fall in, something has to be done about this fast. There was no disco or entertainment for the kids in the evening, amazed no children shows etc. at all. Have to get the food sorted out, the breakfast I thought was very good but had dinner in the main restaurant once and swore never again. The wait staff were very good, food let it down big time and only 3 choices for the adults. Hangout pool (family pool) closes too early, we felt under pressure to leave on more than one occasion. The pool bar closes too early, sun high in the sky and shutters came down! Ps Vasco the bellboy more than made up for some shortcomings, he couldn't have been more helpful and the hotel need more cool headed staff like him. I'm sure they'll get their act together in time, they have the makings of a great family hotel, just needs a lot of fine tuning.

This hotel is a 10 minute drive to the town or a 50 minute walk,it has a limited shuttle service. There are two restaurants an Italian which is good and a Portuguese which is poor ,the food was very average here although the breakfast was good. This is a hotel for families with small children not for couples, too quite in the evenings. We travelled as a couple without children and can comment on the facilities for children except to say it looked good and families looked to be enjoying themselves. Our room was spacious clean well equipped and serviced with a good view over the golf course.the staff were friendly and helpful.i would recommend this hotel to families have breakfast but goo and eat in the town.

Wonderful place to stay in Cascais, Portugal if you have little ones and are looking for something for yourself while making sure the kids have plenty to do. This hotel is perfectly located in Quinta da Marinha, not far from the beach and close by to great restaurant and golfing. There are tons of things for the kids to do in the kids club that my 10 year old son loved. I came away well rested and my son wants to go back. Clean property and very friendly and efficient staff. Great vacation in Portugal. We will be back.