Martinhal Cascais

We travelled with adult children and grandchildren - we had a fabulous room, and the children et al stayed in a villa which was also sensational. The facilities within the accommodation were excellent. I think a washing machine in the villa would have been more useful than a dishwasher - with three little children. The freezer portion of the fridge was small. They were self catering for personal reasons so this was important to them. The staff throughout the resort were absolutely fantastic. Top of the tree was Monica in guest relations who bent over backwards to assist and support our special needs. The staff training is clearly superb, but their natural personalities shone through too, so not just plastic and impersonal responses. Everyone was warm, welcoming and helpful, from beginning to end. The kids club was amazing - suited our grandchildren, age 8, 6 and 2 very nicely. The outside activities including the zip line, swings, trampolines were used every day by our family - the children loved it. Food in the restaurant, including breakfast were excellent. I think the drink prices were excessive, and as a result we drank very little there which is a shame. The result of this was that very few adults appeared in the bar in the evenings. No evening entertainment was provided for the adults at all. We took a few trips into the nearby town of Cascais, including hiring bikes from the hotel - it was great there - we really liked the town. I would highly recommend the hotel for young families - but teenagers would have been very disappointed in my opinion. I think there is a missed opportunity in having no onsite shop - for toiletries and simple food items, and drinks. Overall, having pointed out the negatives and the positives, hopefully in a constructive manner, I would have to say we had a wonderful holiday, in a wonderful hotel, with fabulous staff, and would definitely return.

Spent two weeks at Martinhal Cascais and it has been one of the best holidays we've had for a long time. Staff are outstanding - there is a consistent and strong customer service ethos. Nothing is too much trouble. The resort is tailored to families with kids. We had a 13, 9 and 3 year old - we were concerned that the older pair might be bored but they enjoyed it immensely. Some of the comments about the food being expensive etc. are fair but overall it is an awesome place for a family holiday. And you can get into Cascais via uber for 5 euros - a truly beautiful town.

Having spent 10 days at this hotel with 11yr and 7 yr old sons I can only find positives about it. The facilities were excellent, especially the pools and playground. The food was good and rooms perfect for a family of 4. The staff were the stars of the holiday and nothing was ever too much trouble. If you are looking for a family friendly hotel with beaches and sight seeing nearby you should not look any further than this hotel. We are booking for next year.

We enjoyed our stay at the Martinhal Cascais. The location was great for us as we like to run and the hotel is less than a mile to a great running/walking/biking path along the ocean. The hotel is also less than a 30 minute drive to Lisbon. Our room was spacious and clean. The breakfast staff was friendly and there was a nice selection of food items. This hotel is perfect for families with children 10 and under. Lots of activities for this age group.

After last year's stay at the sagres resort, we were really looking forward to a few nights at Martinhal Cascais this year, but sadly it was a disappointment. Once I learnt that the hotel wasn't designed as a martinhal, but took over a former golf resort, it made much more sense. The layout is odd, the pools are small and unattractive, with tacky rocks around them and a gravelly surface that cut both my boys feet! For me the biggest downside is that the hotel is just not beautiful, nor are the surroundings, whereas the sagres one is both. On the plus side, they have added all the kid friendly stuff they are known for. Our kids are 7 and 9 and I think if we had younger ones we'd have appreciated it much more for its kids club, playgrounds, baby pools. films, and everything that makes life easier ( high chairs etc ) with young uns. But for our age kids - no football club which we were expecting ( should have checked ... there are family games which are nice ), pools are too shallow, no bungy jumping, no screen games ( our kids don't have any at home, so were excited to be allowed some screen time as they were advertised) and films too young. None of this would matter if we weren't expecting all of the above. We don't usually go to hotels designed for kids, but the few days here travelling around Portugal were booked with this in mind. Of our 3 days here, I booked into 2 exercise classes and was told that, because no one else had booked, If I wanted to attend, i would be charged nearly double as it would be treated as a private lesson !! I think that's very poor - to penalise guests for lack of take up. The rooms are nice, but no beautiful views - the view is the restaurant opposite . I would definitely not recommend this branch to friends, unless they had small kids, but then out of the two Martinhals I've visited. the sagres one wins hands down. You just can't compare the 2.