The Charleston Place

It was great to be greeted by Sam. We especially loved the Palmetto breakfast with Alicia and Jacqueline. Such a positive and great tennis experience. This is our 4th year and looking forward to next year!!! CP is top notch fine hotel. I especially thank American Express for promoting this hotel!!! Have a blessed Easter!!! Hastings Family. PS Valet and front desk and cleaning crew were all spectacular!

Overall hotel is well-maintained and decor is timeless. The room is a bit dated, but clean and functional. However, expect cold showers (not even lukewarm) that do not get fixed even after requesting the front desk for engineers to be sent up. When I arrived at night, I hopped into the shower after running it for a few minutes, hoping it would get warm, but after waiting a little longer, I just went for it wanting desperately to hop into bed. The next day, I told the front desk and they said they would send someone up to fix it. I returned to the hotel in the afternoon, no note from the front desk, assuming they fixed it, and finally I could take a hot shower. That evening, I ran the water for 5 minutes, still cold, another 5 minutes, still cold. They did not fix it, notify me, or offer me another solution for another room. I was only staying another night after that so I didn't want to hassle anyone and just sucked up another couple of cold showers. Eventually the last night, I caught a cold, tried to request late check out, but was only given until noon due to being "fully booked". However, after checking with my colleagues, one was able to get her room until 2:30PM. It was disappointing the non-service I received for the stay. I hope others will have a better experience if choosing to stay here.

Had the pleasure of breakfast at the Palmetto. Breakfast was extremely good and had the good fortune of having Hal as my server. He was was an extremely engaging individual and made the experience much more enjoyable than simply dining alone. He is/was a credit to his profession, and I am happy to extend my appreciation for his services.

All the Staff were extremely helpful and friendly. First class experience! Rooms and hotel were wonderful. Great location as we could walk everywhere as we explored Charleston. Lauren recommended Chef Daniel Humm restaurant on the property. Great recommendation! Wonderful staff, drinks and food!

Just be aware of the construction because you will be woken at 7am and it doesn’t stop. Even on Saturday morning we were woken by the loudest banging that didn’t stop for HOURS. The lack of amenities, and some workers don’t exactly care, they are too busy talking to other employees.