The Charleston Place

I've been to quite a few five-star hotels all over the world, and service at The Charleston Place is in the top five. The equivalent of the old Savoy Hotel in London and the old Adlon Hotel in Berlin. From the housekeepers and room service waiters on up, each and every one was a professional at the top of their game. Example: when I asked the travel desk about the difficulty of getting an Uber back at the end of the day, he assured me -- correctly -- that there would be no problem, but seeing that I was still concerned, he handed me a card and said "If something happens and you get stuck I'll have a hotel black car out there in 30 minutes." The renovated rooms are among the most graceful I can remember, with just the right amount of open space and just the right amount of design & decoration. And we had plenty of room to spread out. There are two things that need improvement. The food service carts do not have hot-food compartments, and my breakfast arrived nearly cold every day, not the waiters fault at all. Second, the one day we went to breakfast downstairs, it took 45 minutes to get us food. The exquisite Bernardaud teapot did not keep the tea warm for more than a few minutes -- give me a thermos-style stainless steel one anytime.

Christmas at The Charleston Place is very special. The decorations and special Christmas events like Mr & Mrs Claus and carolers were especially enjoyable. We plan to return next year and stay longer to enjoy everything.

The Charleston Place Hotel has been our December destination for the past 20 consecutive years celebrating our anniversary. It is a luxurious, comfortable and special place. We book on the Club Level and enjoy the offerings and treats with little need to ever leave the hotel! Of course, it’s walking distance from many fun and exciting shopping, dining and cultural venues that we enjoy. The ample rooms are clean, well appointed, have comfortable beds, linens and furniture with lovely style and decorative accents. The staff were all above and beyond, taking care of our every need. We stayed during the hotel’s reimagining phase, and were aware of many restrictive conditions before booking this season. So to be fair, they did a good job accommodating all the construction happening while still maintaining their signature opulence and quality. With one exception regarding the room temperature to cold food served in Club Level. We dearly missed the pool, sauna and spa as well as the spacious Club dining areas but are comforted knowing they will all return when the work is completed!

Wanted to experience Christmas time in Charleston and Charleston Place did not disappoint. Stayed here many times and each time is better than the last.

Great time during the Christmas season at The Charleston Place. Decorations were great as well as the property itself. Staff is excellent and the property really stand out form other locations in Charleston.