The Restoration

My stay at The Restoration was truly exceptional and one of the most memorable hotel experiences I’ve had. From the moment we arrived, the hospitality was outstanding. The hotel held our bags before check-in so our group could begin exploring Charleston immediately, and when we returned, everything had already been delivered to our rooms. Thoughtful details like this set the tone for the entire stay. I was traveling with a group of four couples, to celebrate my birthday, and the property went above and beyond to make the occasion feel special. The complimentary charcuterie board was generous and delicious, and we also appreciated the in-room touches such as non-alcoholic beverages and pimento dip with crackers. A true highlight was Lasharia at the front desk. We interacted with her daily, and she was consistently warm, welcoming, attentive, and highly efficient. She made every interaction feel personal and genuine and truly made us feel like welcomed guests rather than customers. Her kindness and professionalism elevated our entire stay. Our room was spacious, comfortable, and very well maintained. The bed was exceptionally cozy, and the oversized plush robes added an extra touch of comfort and luxury. We also enjoyed the breakfast baskets delivered each morning, which included fresh fruit and a rotating selection of breakfast items. It was a thoughtful and convenient way to start the day. Library Hour was another standout experience. William provided exceptional hospitality during the wine and cheese gathering. He was engaging, attentive, and went out of his way to ensure everyone felt included and cared for. His thoughtfulness, including helping me find a mocktail option, made the experience especially welcoming for non-drinkers in our group. The complimentary Jeep service around much of the peninsula was another unique perk. Since we were a group of eight, we often needed alternate transportation due to capacity, but it remained a thoughtful and appreciated amenity when available. We also enjoyed time at The Watch Rooftop Kitchen & Spirits, where service was excellent and very professional. The rooftop pool area was beautiful, though adding umbrellas or additional shade options would make it even more comfortable during peak sun hours. Overall, The Restoration delivers outstanding service, thoughtful amenities, and genuine Southern hospitality. The attentiveness of the staff, especially Lasharia and William, truly made this stay stand out. We would happily return and highly recommend it to anyone visiting Charleston.

Fantastic experience loved every day of our stay The Restoration. Starting from front desk to housekeeping. Truly a memorable experience.

Friendly and helpful staff. Appreciate the Jeep transportation services. Enjoyed the daily breakfast offerings. Overall great experience

Phenomenal hotel. Our first time and will make it our Charleston go-to. Fantastic, spacious, well-furnished rooms and with comforting touches - w happy hour, complimentary non-alcoholic mini-bars, delivered breakfast, popcorn, etc. Not at all a hotel feel. And fabulous service and managers - William, LaShara, and Matthew are super sharp, friendly, fun, helpful, and knowledgeable. Plus, terrific location. Very appreciative!

Zoe was so awesome to us when she served us. She made our experience first class. We travel all over the world and try spots and receive and respond to our service. This experience with Zoe was at the top ! Thanks Zoe !