Chatham Bars Inn Resort and Spa

Fantastic ocean front suite. Great in room service. Stars needs new deco but it is difficult since it is such a large room. Looks like a refectoire in a boarding school. Food was good but my meat overcooked just a little. Problem is when you expect top of the top you can be quickly disappointed. Staff is very professional and attentive. Chauffeur service is a fantastic addition. Overall a fantastic experience and we will definitely come again.

Our room was well appointed, although there was no fireplace as shown on line. The bathroom was spotless and there were plenty of towels, soaps and lotion’s provided. The Dyson hair dryer was a nice touch. The staff were all great, friendly and helpful. The resort was well kept and the landscape was immaculate. Unfortunately the weather was very raw and rainy for most of our stay and we’re unable to enjoy the beautiful outdoor amenities. The gym was well equipped and spotless. On the first morning, we noticed during the breakfast buffet that there was a thick coating of dust on the diningroom banisters and on the coffee buffet. Overall, the food was good, but rather expensive.

We thoroughly enjoyed our stay at Chatham Bars Inn, great location right on the coast, and within easy walking distance from Chatham itself. We had a small issue with the room on the first night and the hotel were extremely accommodating and sorted out the issue promptly. Will definitely return.

My fiancé and I were staying nearby for our honeymoon and had been referred by several friends and clients to the Chatham Inn bar! We were so looking forward to a cozy, romantic evening with appetizers and drinks, but from the moment we arrived, the atmosphere was tense and unwelcoming. When we first pulled in, the valet was noticeably unfriendly. We brushed it off, thinking maybe it’s because we’d entered the wrong driveway, after all it was our first time there. After finding the correct entrance, the second interaction was slightly warmer, but still not the level of hospitality you’d expect from such a highly regarded inn. Inside we were greeted at the concierge desk with the same lack of warmth. My husband and I made a real effort to be friendly and lighthearted, not wanting to let one staff interaction define the night. As business owners ourselves, we understand that one person’s mood shouldn’t shape a guest’s experience. Unfortunately, that sense of judgment and indifference continued through every encounter, from the door to the dining room. Despite feeling out of place, we decided to make the most of it and ordered the seafood platter. The food itself was okay. The lobster and shrimp were fresh, but the sauces it came with didn’t really complement the flavors, and there was no explanation or description of what was being served. It just felt a bit impersonal and confusing for such an expensive dish, not to mention the fruit flys landing on our food and drinks. To make things more uncomfortable, someone came over mid-meal to ask our last name “for their records,” something I didn’t notice being done to any other couple. We even asked our server if it was okay that we were there since we weren’t guests of the inn, that’s how out of place we felt. Our server, Jeremy, was truly wonderful! He was attentive, kind, and the only person who made us feel welcome. He was the one redeeming part of the evening. I rarely leave negative reviews, my family owns several service-based businesses in Connecticut, including marinas, so I understand that no place is perfect. But no matter what, we treat every guest with the same respect. The lack of hospitality we experienced here was disappointing and uncomfortable, especially on our honeymoon. If you’re looking for a genuinely warm and welcoming experience, we actually had a much better time and meal down the street at Squires.

We loved our stay at CBI. The service was exceptional from the moment we checked in. Everyone was friendly and helpful. We stayed in an Ocean view cottage as a family of four and had plenty of space. We ate at the Veranda, Sacred Cod and Stars and every meal was delicious with exceptional service. We can't wait to come back!