137 Pillars House

This is absolutely, hands down, the best place to stay in Chiang Mai!!! There are a lot of very nice resorts and hotels in Chiang Mai but 137 Pillars House just stands out above the rest. We literally did not want to leave this amazing boutique hotel. From the moment you arrive at the airport and they pick you up to the moment you check out, they treat you like family. Nothing is impossible. You get your own butler that you can text at any time for anything that you may need. The rooms are absolutely spectacular and all the amenities are above 5 stars. When we return to Chiang Mai, this is the only place we would ever stay in.

While there are rave reviews I have to add my voice to the chorus. While rooms are outstanding it is the quality of attention to detail and the incredible staff that push it in to the best of the best list. Forget luxury chains, this hotel proves that a small boutique can rise to the occasion of demanding travellers. The breakfast in the gardens set me up for the day.

The service at this hotel is incredible. Upon arrival you are assigned a butler that is available to help at a moments notice (via text message which is super convenient - great idea ! ). The comfort of the rooms, privacy and overall quality really is unmatched. This is really the kind of place one who never goes back to places would go back to. 5+ stars!!

My wife and I are from the US and are well traveled. We have stayed at some of the world's nicest hotels and resorts. 137 Pillars is easily the most impressive place we have stayed at on all fronts: ambiance, location, food, amenities, layout of rooms, etc. But, what makes this the best in the world is the service, and that would not be possible without the head butler, Toto. We would give the service 10 stars if we could. Consider this: Toto meets us at the airport and walks us to a luxury van (leather seats, cold water, A/C, & plenty of room to stretch out). After introductions are exchanged, I felt something on my back--you guessed it--massaging seats. Toto then shows that he is already briefed on what we are up to during our stay and proceeds to go through our itinerary explaining how he will double check and make reservations and book tuk-tuks (Chiang Mai motor taxis) for us beforehand before we leave for each outing. He explained the amenities available and mentioned a private Muay Thai martial arts class. I said I was interested and he took care of immediately booking the teacher that came directly to the gym. By the time we arrived at 137 Pillars, Toto had his notes on everything we wanted to do and had a checklist of things he would do to make everything as smooth as possible for us. Here are some following things Toto did for us: *Exchanged phone numbers with us so we could text back and forth directly with him during our stay (which we did...we even texted him after our stay! LOL!) *Texted me the night before my Muay Thai lesson reminding me to wake up early for it. I might have forgotten. *Knew when I was coming back from our 10 mile jungle hike. Stated that our hiking boots were muddy and offered to clean them. I said I was tired and we would deal with it the next day. He had us just lay them outside our room and then took care of them. Next morning, they were clean, tied and waiting on our doorstep. *I pinched a nerve in my neck during our stay and mentioned it offhand to Toto. He said use a cold pack the first 24 hours, then use heat. That night, his assistant brought a cold pack and a hot pack to our room. These are just some of the small details that made our stay truly memorable. We are back in the US and still stay "Let's just text Toto, he'll take care of it!" The most impressive thing was that he genuinely cared about us and our experience. He showed this by listening (VERY rare with most hotels) and then executing. If you are in Chiang Mai and do not stay at 137 Pillars (regardless of your budget), you are really doing yourself a disservice. Again, 10 stars out of 5.

Impressive design, amazing service, and offers a really comfortable stay. Even though it is not located in the old town area, going to places was very convenient with the help from staff and the tuktuk. Their afternoon tea was also splendid. Would come back.