Anantara Chiang Mai Resort & Spa

I will go to Chiang Mai again for two reasons: first, because the views in Chiang Mai are beautiful; second, because the hotel experience was acceptable, though not particularly outstanding. This time we celebrated my wife’s birthday, so I chose Anantara Chiang Mai Resort. Anantara Chiang Mai Resort upgraded the car that picked us up at the airport. Mr. Jin, a staff member of Anantara, was the first representative of the hotel we met. He was very patient and explained in detail where we should go, since he knew I had not visited Chiang Mai for a long time. The driver (sorry, I forgot to note his name) also gave us detailed introductions to the scenery along the way to the hotel. Mr. Jin would actively ask what he could do for us whenever he saw us at the front door. Miss Bam also proactively offered help when she noticed we looked confused. Most of the front door staff were excellent. When we checked in, the front office staff, Charles, explained the hotel facilities and benefits in detail, and finally arranged an upgrade for us. The room view was excellent, and the room was decorated for my wife’s birthday, which made her very happy. I would also like to give special thanks to Miss Ni. We stayed for three days and two nights, and she worked in the breakfast restaurant. She remembered my name, recalled what I ate the previous day, and asked if I wanted the same menu. She also noticed when our drinks were nearly empty and asked if we wanted refills. The hotel’s security staff were also very attentive, ensuring our safe crossings. However, I have two points that I did not understand. First, I was unsure whether the slippers provided needed to be paid for. One pair was coffee-colored and made entirely of plastic, which I can understand being reusable, but the other pair was not fully plastic, so how could that be environmentally friendly? If the reason is recycling, we will bring our own slippers when we stay at this hotel again. Second, the hotel provided a shaver but not shaving cream, which caused me discomfort and even some pain when using it. Overall, the hotel’s “software” — staff, service, and environment — was excellent, but the “hardware” — hotel supplies — did not meet my expectations.

First of all, we want to give a big thank you to all hotel staffs (at the restaurants, lobby, cleaning and spa), they were very helpful, friendly yet professional. They always greeted and offered help with beautiful smile and politeness. They made our stay was so special! From the first step into the hotel, we felt the relaxation with all the greenery. The hotel decoration mixed with wooden Chiang Mai and a slight touch of colonial style makes its very luxurious. The hotel is located by the Ping River makes its cozy with mild wind. The room was clean, quiet and comfortable. Food at the restaurants both breakfast and dinner were testy with various choices and excellent service. JAO Ping river cruise was pleasant and very special. The spa was also lovely. We had Thai massage twice and hope we could have more. It was so calm and relaxing.

I really enjoyed at this hotel.Very beutiful hotel.The rooftop swimming pool is awesome place.I'm Shinhan Visa card holder,so I'm here with Visa experience promotion.I strongly recommend this hotel stay. We're from South Korea.Here are Korean staff for Korean guest who name is Jessie. She's lovely and very kind and helpful for us.I appreciate to her.She makes us more happy.When I'll comeback to Anantara resources Chianmal, I really wish to meet Jessie,again. Thank you for all.

My stay at the Anantara Chiang Mai Resort was nothing short of exceptional. From the moment I arrived, the service, attention to detail, and warmth of the team made this one of the most memorable hotel experiences I’ve had anywhere in the world. A very special mention must go to Tuk, the manager, who is truly outstanding. She leads with genuine care, grace, and professionalism, and you can feel her influence throughout the entire property. Tuk has that rare ability to make every guest feel personally valued and completely looked after. Her attentiveness, kindness, and calm leadership turned an already beautiful stay into something unforgettable. She is exactly the type of leadership every luxury property hopes to have. The resort itself is stunning — peaceful, elegant, and perfectly positioned by the river. Every detail feels thoughtful and refined, from the rooms to the dining experiences and overall atmosphere. Even while recovering with mobility challenges, I felt incredibly comfortable and supported throughout my stay. A true five-star experience in every sense. I cannot recommend Anantara Chiang Mai highly enough, and Tuk deserves enormous recognition for the incredible standard she sets.

Their selections of bath salts are the best!!! We were really impressed by it and not to mention the check-in service was truly five-stars level of service.