Anantara Chiang Mai Resort & Spa

You are pampered from the moment you walki in. The ambience is so relaxing and the staff, from the doormen to the counter staff were all so friendly and welcoming. Bright was especially helpful and so pleasant. Thank you for the wonderful experience.

We stayed for four nights in all (three followed by a later one) On first arrival, and later, we were helped considerably by front desk team member Kim. He enabled us to transfer to a room with much better clothes storage and space. The staff at the hotel are wonderfully attentive and helpful, making our stay extra special The only obvious area needing improvement is the in-room lighting as there is no area in which to enjoy much enhanced luminescence - needed for reading, work on documents or other intricate activities - preferably adjustable

Property is nice and staff is helpful but during our family stay where we rented three premium rooms at great expense, our experience was interrupted EVERY day in the afternoon and evening of our stay by a multi-day wedding. There were loud amplified speeches and announcements for HOURS and extremely loud music late into the evening. For multiple days. This property is far too small to have an event like this without disrupting every guest who stays at the property that is not part of the wedding. It is absurd that the property allows events like this without requiring a full buyout so that non-participating guests are not disturbed. Even sitting at the far end of the pool, as far as we could get away from the wedding, the announcements were incredibly loud. After complaining to the hotel about the intrusion multiple times, we were refund a tiny fraction of what we paid for our rooms. No self respecting luxury hotel would subject guests to such an experience. We were appalled.

We had previously stayed in this property over a decade ago when it was under different management. This recent five day stay surpassed all our expectations. Staff were extremely courteous and helpful from the moment we stepped inside the property. Breakfast was excellent and the restaurant staff do an amazing job each and every day. We can’t thank them enough for making our stay so special. The location by the river is perfect, and despite some noise from nearby restaurants, we had no disturbance at night whatsoever. We’ll be back.

Absolutely incredible experience staying at the Anantara Chiang Mai. We stayed here for one week with our child in the Kasara Suite. Location is fantastic, just mins walk from 7-11, laundry, night markets etc. Our suite was huge, clean and so relaxing. Breakfast, food and drinks were amazing. Great variety. The pool is great and the resort is so peaceful. The best part is the amazing staff! They are so kind and helpful. After getting scammed by grab last minute and losing our ride to Chiang Rai, the staff were able to arrange us a private van at a very reasonable price within 10 minutes and save our entire trip! Absolutely incredible, we have never been met with this level of service anywhere else. Overall, the price is quite steep for the area but we felt it was worth every dollar. This was our favourite stay during our 4 week holiday staying at various locations. We will definitely be back!