Four Seasons Resort Chiang Mai

The Four Seasons once again took wonderful care of us at this incredible resort. Having stayed in 2024 (see my 2024 review for more in-depth details on this wonderful resort!) we were slightly anxious that our previous experience may have been a one-off, but couldn't have been more wrong. Whilst in 2024 we arrived as guests, we felt like we left as friends, and returning this year felt like we returned as family. We have already passed our thanks directly to the hotel to all of the wonderful and dedicated staff who took such good care of us. The service and care at this resort is truly exceptional. All of our previous comments in our 2024 review regarding the serene location, magical atmosphere, unbelievable food and beverage, and beautiful pool villa all still apply and we quickly found that our wonderful memories were in fact exact. The grounds are incredibly well-kept and pristinely clean. The vast array of activities kept us entertained (when we wanted to stray from our luxurious villa). The spa was indulgent and staffed with highly skilled practitioners. The food at both main restaurants had ample variety, with every dish crafted to perfection and configured specifically for our tastes. Many reviews suggest a stay of a couple of nights is sufficient - we settled-in for eight nights and could have easily remained for eight more... maybe next time :)

Overall we had a fantastic time and it is a beautiful resort with a great breakfast and mainly excellent service but some things need updating in my view. Some are small, for example the hair dryer in the room was unacceptable for a hotel of this level and there are no usb points in the room, some are more significant - the daily farmer parade feels inauthentic and several guests commented on it being a bit weird… it was. The pool is also too small for busy August - hard to get a sunbed which you don’t expect at FS prices. The pool staff also seemed stretched - not sure if an under staffing issue? The Thai restaurant, whilst delicious lacked atmosphere - it seemed very empty. The western restaurant in contrast was both buzzy and delicious. The stand out experience for us in addition to a great breakfast, was Thai kitchen live - a kind of interactive dinner with a private chef - now this is exactly the sort of experience a modern traveller wants, the chef was great and really personal and told great stories - I don’t know why this isn’t better promoted, other guests we talked to didn’t even know about it. This was in our favour as we were the only guests for the evening but it is very surprising management hasn’t recognised that this is exactly the sort of experience people want, not watching people parade in costumes awkwardly banging drums. I should also say that the kids club was absolutely fantastic.

We had a truly wonderful experience at this beautiful resort. The hotel itself is incredibly comfortable, offering a peaceful and relaxing environment. We also thoroughly enjoyed the food, which was delicious throughout our stay. Everything about our time here was highly enjoyable. We can't wait to return!

I visited about a month ago, and it was an absolutely perfect experience. I had high expectations, but the resort exceeded them in every way. It was the perfect place to relax, and every staff member, from the lobby to the restaurants and the pool, was incredibly kind and welcoming. Special thanks to Note, who assisted us with both check-in and check-out. He was incredibly kind and went above and beyond to make us feel welcome. Thanks to him, our experience was even more memorable. We truly appreciate all the care and hospitality shown to our family. We look forward to visiting again

Four Seasons Chiang Mai was truly the highlight of our trip! Everything was absolutely amazing—from the beautiful surroundings and incredible atmosphere to the exceptional service and attention to detail. The staff were warm, attentive, and genuinely made us feel so well taken care of. It was easily the best hotel of our entire trip and an experience we will never forget. Highly recommended if you’re visiting Chiang Mai. This is definitely a place you should experience for yourself! ✨💚