Chicago Athletic Association Hotel

We arrived a little before check-in and our room was not ready yet, which is totally fine. They told us it would be ready shortly and they would text us when it was ready. Three hours later and no text. We had to go back to the front desk to check in after check-in time. We had request a crib to our room and they provided a pack and play for our 17 month old, however, it was not properly assembled and I had to fix it. If I had not noticed, this would not have been a safe sleeping space for our 17 month old. We went to take a shower in our room before bed and the shower overflowed within 5 minutes. The drain was clogged. The engineers came right away and worked with a noisy machine for over 30 minutes and told us it was fixed. The next morning we tried to take a shower and the drain was still clogged! I called the front desk to ask for somewhere else to shower but they were sold out and did not have an alternative for us. We are a family of four - traveling with a 1 year old and 4 year old - and had not been able to get properly cleaned for 24 hours at this point. They came and fixed the clog - successfully this time - and we were told that housekeeping would be sent right away to clean up the gunk from removing the clog. This was around 8 am. We left and returned around 12:30 pm and housekeeping had not come. The hotel gave us $75 room service/restaurant voucher for our inconvenience even though we were there for a wedding and had all our meals planned. We used a little bit of it for room service for our children, but this $75 is not even 10% of our two night stay and definitely did not compensate us for our inconvenience.

I stayed here for five nights during the Chicago Marathon. Despite the hotel being fully booked, staff responsiveness was impeccable. Daily housekeeping was truly superb. Hotel bar and restaurants were also great. Beautiful property.

Wonderful restoration of a historic building. Friendly and responsive staff. If you like staying at historic hotels, I highly recommend The Chicago Athletic Association.

Great access to the parks and museums - cool theme of a legendary property in Chicago - the rooftop bar/restaurant at night is very nice

The location was great and convenient to the office. Some rooms have great views of Millennium Park. The rooftop is a must see in case you don’t have the Millenium Park view in your room - stop by Cindy’s for a drink or meal. The hotel hosted a couple events during my stay and the patrons were very friendly. The staff was also very friendly. I would recommend this hotel-especially if you are on a business trip like I was.