Chicago Athletic Association Hotel

Incredible experience! Clean rooms! Fantastic Service! WOW, the bathrooms and rooms were wonderful!!!! BEST value and BEST location! (Remember, the hotel lobby is on the 2nd floor) LOVE

Brought my mom here for our girls trip. Price is high, their mandatory 75.00 a night is high, there is no security so people just walk in and out and have access to all floors, even thought supposedly it’s just the main floors. Felt very uncomfortable on Saturday night. This was the loudest room I have ever stayed in and I lived on the 6th floor near Clark and lake with the red line right there. We had a sound machine and earplugs. The housekeeper was still in our room at 4:30 when we were trying to get ready for dinner. I asked for some assistance on Saturday about the noise and was told they are sold out so they can’t do anything.. at 8 in the morning! They could have moved us. Also promised Hyatt points and never got them. The food is expensive and not great in the drawing room. Drinks were fun up in Cindy’s. Don’t forget all bills have a 4% charge they try to make sure you don’t ask for it to be taken off by not coming back when you get your bill. Not a fan of having to share elevators with employees, most were rude and just made the experience uncomfortable.

An incredible hotel right across from Millenium Park. Stay with my husband and 10yo son, and it was excellent. The food was top notch, we were traveling for my sons birthday and they left him a little gift upon check-in which was sweet. There is a game room wtih a ton of free games (pool, foosball, checkers, chess, skee ball). There is also a basketball court you can use (basketballs included) as long as no events are taking place. Most awesome was the golf simulator. Free to use if you're a guest of the hotel, our hour there included a waiter to get drinks/snacks if we wanted/needed them. Overall an awesome hotel in downtown Chicago.

The Chicago Athletic Association Hotel is undeniably beautiful at first glance. The historic architecture and grand public spaces are stunning, and its location directly across from Millennium Park is hard to beat. Unfortunately, the experience beyond those first impressions was underwhelming. For a hotel charging around $550 per night, the service and accommodations simply didn't match the price point. Upon arrival, there was no one at the door to greet us and no staff readily available at the front desk, leaving us wandering the lobby trying to determine where to check in and how valet worked. It wasn't the warm welcome you'd expect from a luxury property. While the common areas are restored and full of character, the guest room itself felt like an afterthought. The design lacked the same level of care and comfort found throughout the hotel's public spaces, and the room ultimately wasn't even that functional. I understood that part of what we were paying for was the prime location, but at this price, I expected a more elevated and cohesive experience. Instead, it left me disappointed and feeling that the value simply wasn't there.

Room was cute, but very tiny. had to go through a ball a bar packed with people to get to the elevators. The fridge was completely empty. They could not bring anything up until the next day, but assured me. it would have some diet coke. the next day. I got back from doing touristy things the next day. Fridge is still completely empty. They had not filled it. Disappointed in lack of care. Also, an alarm went off on the floor in the hallway for over an hour before it was shut off