Four Seasons Hotel Chicago

This is a fabulous property with a deeply experienced and fully engaged staff. Every detail was attended to, every interaction was caring and professional, and the overall experience was flawless.

This was my first visit to the Four Seasons Chicago, and I was very impressed with the level of service I received from everyone I encountered. While I've come to expect great service from the customer facing staff, it was the thoughtful attention to detail of the housekeeping staff that set this experience apart from any other hotel I have visited. Well done!

The hotel is very beautiful, it is also immaculately maintained and the staff are extremely helpful and friendly, My room was beuatiful and had stunning views. The event we attended was seamless and a huge success inpart becasue of the hotel events team who were really on the ball. A wonderful experience. Best, Sheenagh

The staff anticipated every need. We had an amazing weekend. Our bartenders and wait staff took excellent care of us. They brought us wake me up shots, playing cards and great advice for exploring Chicago. We love coming here and will continue to come here several times a year for our staycations.

Over the course of many years and countless stays, the Four Seasons Hotel Chicago has remained an absolute masterclass in luxury hospitality. It is incredibly rare to find a property that not only achieves a flawless standard but consistently elevates it year after year, yet this team manages to do exactly that. From the moment my family and I arrive, the staff personally greets and recognizes us with genuine appreciation. The service level is not just attentive; it is deeply personalized and proactive, ensuring that every detail of the stay is completely seamless. The staff consistently personalizes our experience by recalling our preferences from previous visits, making each return feel like a genuine homecoming rather than just another hotel reservation. The property and the team are truly committed to excellence.