Four Seasons Hotel Chicago

It had been quite a few years since our last trip to Chicago and its Four Seasons hotel. It was great then and still is! We took advantage of three nights for two and booked an executive suite. The suite had a fabulous view of the city from the 45th floor. We enjoy having a couch, table and chairs so we can relax after a busy day. The executive suite fit that bill. The bathroom was well appointed with everything a traveler needs although as noted by other travelers, it only has a dingle sink. But the area around that is ample for two people. But the real reason to stay here is the service. It is as good as it gets in the hospitality industry. Everyone is helpful and friendly. Simply wonderful. The room service and food are a bit pricey but are top notch. The bakery items are superb. All in all, a five star experience and the location near Michigan Ave does not hurt either!

From start to finish I was impressed by the level of hospitality provided by everyone on the team. I expect this at a certain price point in hotels, but often find it missing with more attention put into design and furnishings than the training of staff. Not so at this property. While the furnishings are nice, there's nothing over-the-top about the property. It doesn't feel built for Instagram thankfully, it feels built for a calm luxurious retreat within the city. The thing that makes it exceptional is the staff. Every time I requested something, they were eager to ensure I not only received what I requested, but anticipated my needs with additional options. I ordered champagne glasses to be delivered to the room as we had brought a special bottle with us to celebrate the birthday. The attendant immediately offered a bucket of ice to be delivered as well. We could have just filled the ice bucket in the room from down the hall, but they thought about what was needed. When housekeeping came, they left a bookmark with our bedside books, they left glass cleaning clothes with our glasses cases - such little touches, but acts that show someone is noticing and paying attention to our human needs. I will be be back and they may have converted me to a Four Seasons guest from other brands based on these small but mighty acts of hospitality.

I stayed for 2 nights here in a Lake View King room. The room was decent sized for its category, the view was very nice. Everything worked perfectly well. The room was comfortable, the housekeeping was efficient. I found this property absolutely fine. It is pretty spacious and has everything a traveler might want. The staff was uniformly helpful and friendly. The location is convenient to the Michigan Avenue milieu. Actually we usually stay at the Ritz Carlton up the street, but I preferred this hotel.

Exceptional stay at the Four Seasons Hotel Chicago. Personalized service, attentive staff, seamless support, and top-tier concierge care made this my go-to hotel for future travels.

There are many fantastic options when it comes to visiting the Windy City; but none better than the Four Seasons Chicago ! A fabulous property- YES. A magnificent location- Yes. But the one thing that makes this hotel superior to all of its competitors, is the marvelous staff ! Personable, inviting, professional, genuine; these are just a few of the adjectives that apply to every Four Seasons Team Member from the bellmen to the bartenders. Your comfort and your enjoyment aren’t just their job, they are their passion. Truly a phenomenal place; we cannot wait to return !