Four Seasons Hotel Chicago

As it always is with Four Seasons, Chicago did not disappoint. While this was planned months ago to be a romantic couples getaway, it turned out to be a healing experience. We were dealing with grief from losing a loved one. Four Seasons Chicago took away our anxiety the second we walked through the door. Their staff was incredibly warm and accommodating as always. Kudos to Joao. We grabbed a delicious pot of tea while we waited for our room to be ready, the bartender made a fantastic suggestion, although I can’t remember her name! She was fantastic. The rest of our stay was peaceful. I did not have energy to leave the room, and that didn’t matter. Room service was great, the food was delicious. Eggs benny *chefs kiss*. The burger, phenom. Chocolate Milkshake? Deliciously nostalgic. Chicago is my hometown, and this Four Seasons felt like home. I’ve learned that of all places to grieve, Four Seasons could be the best place to do so. Luckily, there were plenty moments of joy, brought by the views, their exceptional staff, and kitchen. I can’t wait to walk back through those doors. Thank you Four Seasons Chicago!

Amazing experience with delightful staff that went out of their way to help. Truly a gem!

Prior to checking in, Karen (Concierge) did a fantastic job assisting with planning my wife’s birthday celebration. From the balloons, cake, roses and wine when we arrived, to scheduling the BEST restaurants for us to dine (within a 2 mile radius of the hotel since it’s winter here in Chicago),the romantic turndown , and arranging our visits to preferred attractions, our experience was top notch! The doorman, check in (Vincent) , house keeping and Concierge were very hospitable, friendly, polite and helpful! Our room had a view of the beach and city. Usual Four Seasons bedding so we slept well. Definitely a must for any travelers! Lastly, the Uber drivers (BLACK) are either parked outside the hotel and check in and check out so getting here is easy. Plus, using Uber to get around works well.

We could not have enjoyed our stay more! From beginning to end, the service and the attention to detail was unmatched. We were celebrating our anniversary and the staff was kind enough to upgrade us and send us a gift. We also ordered from the ice cream cart and while pricey it was definitely worth it for our toddler.

The service was excellent from start to finish; restaurant, front desk, room service, concierge. Kristen Klus was outstanding, she made such a kind and wonderful gesture, greeting my family and I and bringing a special craft to my granddaughters. I have stayed at the hotel a number of times, this was definitely our best visit. The room was amazing and my family thoroughly enjoyed the little staycation I put together with the kind help of Kristen and staff.