Four Seasons Hotel Chicago

Before I left Ireland, my sister handed me a Birthday Card with the strict instruction not to open it until the actual day. The actual day itself occurred on the first morning of my stay at the Chicago Four Seasons. I opened it and left it on the room table. The room cleaning staff spotted it and left a warm, welcoming note on my Birthday. Later on, a complimentary box of chocolates appeared. Nice touch. And, there were many more nice touches from the Chicago Four Season's staff. After arriving late and tired from New York on the Saturday night, the desk staff efficiently booked me in and advised me to dine in the restaurant while there was still time. I had a delicious late-night cheeseburger, followed by an ice-cold lager, the "77", personally recommended by Alessandro. For Sunday breakfast, one had a choice of opting for either the buffet or the à la carte menu. Mariana, the waitress assigned to my table, mentioned that I could "mix and match". So, it was the granola parfait and scrambled egg and bacon with three choices of bread to get the day started for me. Over the next few days of my stay, I was ably taken care of by John, Damien, Felipe and Jessie of the restaurant staff, either at breakfast or evening dinner. I would recommend the steak and French fries for dinner. The Chicago Four Seasons excelled in one other area that, thus far, I hadn't come across ; the room cleaning staff are on duty in the morning and also call again in the evening, ensuring that the room is always spotless. Will I return ? I'll have to return. I would like another ice-cold "77" ! Gerry.

Exception hotel!! Quality service, superb accommodations. Everything I expect from Four Seasons and more. We’re frequent guests at Four Seasons hotels and the Four Seasons Chicago did not disappoint.

Our family stayed for a long weekend at the Chicago Four Seasons. The staff was exceptional, activities for the kids,with a toy box they visited frequently. Our rooms were comfortable and spacious. Housekeeping very helpful with any requests. We had a wonderful weekend and will be going back again.

I can't say enough about our most recent stay with The Four Seasons Chicago. I admit, I'm a Four Seasons person. But only because of the consistency of high standards from check in, to room assignment, to housekeeping, to the wonderful hosts and hostesses and wait staff at Adorn Restaurant, to the wonderful and always helpful and incredible Concierge team, and the guys out front The guys out front are the first faces you meet when you come to any Four Seasons hotel. Those guys (this time it's warmer) greet us and take care of our luggage no matter the weather. Always with a smile and warm greeting. Wonderful group of guys. Can't forget to mention the leadership. An organization is only as good as the direction and genuine caring for those they lead. The leadership knows and embraces their staff because they know while the hotel is beautiful and the surroundings comfortable, The Four Seasons itself would not be the pinnacle of luxury branded hotels if it were not for its people. Love, love, love everyone and everything about The Four Seasons Chicago. Can't wait to return!

The Four Seasons is our home away from home (with a lot more amenities!) for visiting family in Chicago. The quality of our stays is always high, and this visit was no exception. It is great to be audibly welcomed back by the conceierge, the front desk staff and the wait staff in the restaurant.