The Langham, Chicago

Amazing hospitality in a beautiful setting. Highly recommend for business or pleasure. Located close the Wacker Dr and Michigan Avenue, everything is in walking distance!

We last stayed here 9 yrs ago and wanted to return to Chicago,so we decided to do this for our 20th Wedding Anniversary. It did not dissapoint and we are so glad we returned,all the staff are just so friendly and very helpful. The room we chose was a Club Lounge again as that was perfect for us,we had a good view out. The room does not have a coffee machine which we had forgotten about,but with the lounge a few steps away it was easy to get a drink in the mornings. We had to ask for a iron & ironing board which arrived promptly. Prior to our arrival the hotel had asked for a photo & in the room was the photo supplied in a frame with a bottle of champagne 🍾 that was such a lovely thing to walk into after a long haul flight from the UK. The rooms now have Diptyque for the toiletries & shower,they are lovely. The lounge was great for breakfast & sets you up for a long day ahead,poached eggs came out perfect,during the day there are always snacks/drinks. We manged to get back for a afternoon tea,the scones & jam lovely. Check in & out easy,they will look after your bags if you want to explore more to make the most of your time there. The only thing this time we noticed were some children running around the lounge not quiet, as if it was a nursery,not the hotels fault. This was a stay we are so glad we had made,we could have gone elsewhere in the city,The Langham lived up to why we returned for a special occasion. Lastly see Phillippe The Chief Concierge he is amazing.

Then Langham didn’t disappoint. The one bedroom suite was amazing and allowed us access to the club upstairs which was such a welcoming environment. The rooms are always so quiet and clean. I can’t wait to go back and also check out other Langham properties in other countries when we are traveling.

I had a reservation in Chicago at the Langham and I selected pay in advance for a cheaper rate. I called to cancel and was told, no refund would be offered.Was told to select a flexible rate in the future for a higher room rate.I question how a five star hotel is awarded this status and offers no refund on a invoice of $672.+I would not recommend this hotel to anyone, no matter their status or wealth.

The Langham Hotel in Chicago is in the perfect location. The rooms are beautiful, large in size, and filled with all the necessities. The staff went above and beyond during our time. I will be staying here during all my future Chicago trips.