The Langham, Chicago

Second year in a row that our large family stayed at the Langham. Last year we had a few issues with the accommodations. This year was perfect in every way. I really believe the hotel listened to my feedback and took note. Obviously, we would not have returned if it was a really bad situation. This is a beautiful property centrally located in the city with every possible amenity and outstanding service. I must have been asked 10 times if the hotel/staff could do anything for my visit and family. Well done, Langham, see you next year!

I arranged a trip to The Langham Chicago as a birthday surprise weekend for my wife. Our entire experience exceeded all of our expectations. The hotel is lovely, the staff are fantastic, the rooms are gorgeous, and the spa is outstanding.

We have stayed at the Langham on multiple occasions because of the exceptional experience we have every single time we come. Their staff are professional and highly attentive and the rooms are spacious and have excellent amenities. We also enjoy the workout room, pool, and hot tub. The location is perfect for accessing Michigan Ave and the Chicago Theater as well. This hotel never disappoints.

We do a mini-staycation yearly around the holidays and have been steadily making our way thru all the luxury hotels in Chicago. We are glad to have given Langham a chance. It was a wonderful stay with amazing service you rarely find in the states. It reminded me of the service and hospitality in Asians hotels. This was the first time my husband and I thought we might return back next year instead of trying a new place. I only have one issue which is the AGE LIMIT of the spa. The Langham attracts a well heeled, well traveled, sophisticated clientele and their family. My daughters were disappointed they could not use the sauna or steam room (especially on one of the coldest weekends in Chicago!) We were shocked to find out the age limit is 18! My daughters (like I'm sure most of the other guest's older children) are not inexperienced and have had spa treatments all over the world (Bali, Kenya, Singapore, Europe, China, etc) Most of the facilities allow 14-15 years old and up - if accompanied by an parent. I spoke with the manager to ask why. She was courteous but her only explanation was that there are woman in various state of undress. I assure you - kids have been changing into their gym clothes and swimsuits during physical education since middle school- they will be okay! Please consider lowering the age - especially if the minor is to be accompanied by their parent. Otherwise, it was an amazing stay and on par with the other luxury hotels in Chicago (FS, Ritz, Waldorf, Park Hyatt, etc.) The rooms were updated, views beautiful, staff who take pride in their work, and a central location.

Everything was immaculate and extraordinary. The free food and drink was over the top. The turndown service was amazing.