Park Hyatt Chicago

My wife and I recently stayed at the Park Hyatt Chicago, and once again Hyatt reminded us why we continue to be loyal guests year after year. We are not wealthy travelers. I’m a police sergeant and my wife is a registered nurse. We simply use our Hyatt credit card for nearly everything, earn our points, and work hard each year to maintain Globalist status. The rewards, however, are absolutely incredible. This stay was outstanding from start to finish. The hotel was spotless, our room was beautiful, and the staff was exceptional. Every employee we encountered was professional, friendly, and genuinely interested in making our stay memorable. One of the greatest benefits of Globalist status is the complimentary breakfast. During this stay, breakfast for my wife and me would have cost approximately $127, yet it was included. Valet parking, which would have been around $80, was also complimentary. These benefits add tremendous value and make luxury travel attainable for ordinary working families like ours. Another thing we love about Hyatt is that when they say “free,” they actually mean free. When redeeming points or using award nights, Hyatt does not charge resort fees. As Globalists, we also receive complimentary parking on award stays. There are no surprise charges or hidden fees that diminish the value of your rewards. That level of transparency and generosity is becoming increasingly rare in the hotel industry. We travel frequently and have stayed at numerous Hyatt properties across the country. In fact, just last month we stayed at the Ritz-Carlton Key Biscayne in Miami to try something different. It was a very nice hotel, but in our opinion it still did not match the overall experience, service, and value we consistently receive at Park Hyatt properties. Our annual Category 1–7 free night certificate and the additional Category 1–4 free nights we earn throughout the year provide opportunities we otherwise would never enjoy. Hyatt has created a loyalty program that truly rewards its most loyal guests. The Park Hyatt Chicago exemplifies everything we love about the Hyatt brand: beautiful accommodations, outstanding service, exceptional cleanliness, and benefits that actually make a difference. For working professionals like us, Hyatt allows us to enjoy experiences that would otherwise be out of reach, and we are grateful for that. Thank you to the entire team for another wonderful stay. We cannot wait to return.

Great experience with my kids for a one night stay. We had to wait beyond check in time for a room, but it was worth the wait. Stunning views, wonderful service, and an overall great stay in a fun location. Only con for our family was the pool was a bit chilly for kids to play for long and the hot tub is only for 4 people. Still it's indoors and has nice city views.

The location is excellent, with many major attractions nearby. The hotel is modern, clean, and thoughtfully designed. Although the room was not especially spacious, it had great lighting, beautiful decor, and an amazing city view. The pool featured three lanes and was not crowded during our visit; my kids especially enjoyed the floating balls and tubes. Breakfast was delicious, beautifully presented, and offered a wide variety of options. We also appreciated the extended hours. We had a very comfortable stay and would gladly return again.

Exceptional hotel. There is excellence everywhere you look: the design, the staff, the location... the list goes on. The average guest may not be able to fully appreciate the value provided by this hotel given it's price point - but the discerning individual will not have to look hard to find all of the ways that the Park Hyatt Chicago puts other hotels in the area to shame.

Convenient location with terrific staff - very friendly and helpful. Hotel was clean and amenities were very nice! Accommodated a late checkout which was hugely helpful. I will return.