Park Hyatt Chicago

We had an absolutely wonderful stay at Park Hyatt Chicago! From the beautiful accommodations to the exceptional service, every detail made our visit truly memorable. I especially want to recognize Casey Frankel, who went above and beyond to make our stay special. Casey was incredibly thoughtful, attentive, and helpful in coordinating my spa appointment and assisting with the arrangements for my husband’s celebration. That level of personalized service made such a difference and was genuinely appreciated! The spa experience was fantastic truly relaxing and luxurious. And our city-view room with the soaking tub was absolutely stunning! The views, ambiance, and attention to detail made it the perfect setting for a special getaway. Thank you to Casey and the entire Park Hyatt team for such a memorable experience. This is exactly the kind of hospitality that makes guests want to return. We look forward to our next stay!

Park Hyatt Chicago was EVERYTHING! From the exceptional customer service to the cleanliness, beautiful aesthetics, and attention to detail, this hotel exceeded every expectation we had. But what truly made our stay unforgettable was how the staff made us feel. Before we even arrived, I received an email from the concierge, who was incredibly helpful and answered all my questions. When we arrived, our room was already ready, and the welcome felt so effortless and genuine. You know how sometimes you walk into a hotel and feel like you have to explain yourself or prove that you’re supposed to be there? Not here. From the moment we walked through those doors, we felt like we belonged. Like they were expecting us, happy to see us, and genuinely wanted us there. That feeling alone is priceless. This was our first time bringing our children to Chicago, and Park Hyatt helped make the experience absolutely magical for them. We received room upgrades, and our kids genuinely felt like little celebrities! Watching their excitement and seeing how special they felt was everything to us. In those moments, we felt like the best parents in the world, and we have Park Hyatt to thank for helping create those memories. The hotel itself is stunning, the rooms are beautiful, and the level of hospitality is something every luxury hotel should strive for. Luxury isn’t just about how beautiful a property looks. It’s about how you make people feel. And Park Hyatt Chicago understands that perfectly. Now, if Hyatt happens to have a points fairy somewhere, PLEASE send her our way! 😂✨ Sprinkle a few points on this family because we would absolutely LOVE to come back! Until then, we’ll just have to tell everybody how amazing our experience was. Thank you, Park Hyatt Chicago, for making our family feel like we weren’t just guests, but that we truly belonged. You have gained some very happy fans! ❤️

We had a great stay at Park Hyatt for a long weekend getaway. Service was personable and attentive all around from the bellman to the spa. There were a couple slight misses not worth detailing here, but overall it was a very nice experience. The rooms were the star of the show! They’re gorgeous and I believe Park Hyatt’s rooms are the most updated of the top luxury hotel options in downtown Chicago. We had a Lakeview King room and our son had a City view King room. Both were gorgeous. Again, modern with very nice views that were lovely to wake up to every morning. The location was great with good walkability to the red line, Mag Mile, Riverwalk, luxury shopping on Rush, and etc. Breakfast at NoMi was delicious. I also got a massage and facial at the spa which was very, very nice and I highly recommend. Tip: if you show your Park Hyatt room key at the Le Labo store on Oak St., they will give you a free Discovery Set.

Very nice hotel. I was clean, very good service from the whole staff, good location and a good restaurant. Price/quality is perhaps on the high side.

Wonderful location with an amazing team of staff to help us enjoy our visit! We will look to the Park Hyatt first when we visit Chicago again!