Waldorf Astoria Chicago

We have just got back from a stay here and had a fabulous time. The hotel is really well located, only minutes from Michigan Avenue and is in a very upmarket neighbourhood. The hotel was calm and peaceful, every member of staff we talked to was helpful and genuine, they wanted to help. The room itself was the perfect size for two people, the bed comfortable and the bathroom was really well appointed. If I had to critique, I would say that the room was slightly too warm even when the lowest temperature was selected and I think it could do with a music speaker of some sort. The pool was a nice addition, the spa staff were friendly. I personally think that guests should have at least one free day pass per stay given the room cost. $75 plus tax is a lot to use a jacuzzi and sauna in my view. Overall the stay was brilliant. We absolutely will return to this property and the wonderful city of Chicago.

I called several times directly to the hotel and had the pleasure of speaking to Daniel each time. He was very professional and made certain everything I asked about and for was done. I only mentioned once we were going for my daughter’s birthday and we were taking our two daughters and they were surprised to find the extras in their room. Thank you, Daniel!!!!!

Logan and Judson were absolutely wonderful! I accidentally had several Amazon packages sent to the hotel, and they were incredibly accommodating and kind throughout the entire process of helping me get everything returned. They made what could have been a stressful situation so easy and were so gracious about my silly mistake. The Waldorf is a beautiful hotel, but what really stood out to me was the exceptional service and the people who work there. Logan and Judson went above and beyond, and I’m so grateful for their help. Would absolutely recommend the Waldorf and can’t wait to come back!

We stay at this hotel often, as our child goes to a nearby university. It is the most beautiful hotel with exceptional service. Their restaurant, The Brass Tack, never seems to be busy, yet it is one of the best restaurants we’ve ever been to. Every meal, always perfect. There is also a complimentary car that will take you within one mile of the hotel. Drop off, not pick up. Helps to save on Ubers and is wonderfully convenient to RPM seafood or the Pier, for example. If you get a room with a fireplace, it’s just lovely and makes you feel like you’re home and not in the city. Rooms with a balcony have plenty of room for tables and chairs to enjoy sitting outside. We love it here. Oh and the rooms and bathrooms are massive with big soaking tubs.

Had such a wonderful time riding with Luis. As a solo traveler, his recommendations were great and I truly enjoyed my Chicago visit.