Waldorf Astoria Chicago

I arrived to the hotel on Christmas Day with my family. We spent 4 nights at the hotel and each person was meticulously prepared to provide unforgettable experiences… Jalen, Luis, Jesus, the entire Housekeeping staff, etc. Thank you for the fantastic hospitality the Waldorf Astoria Chicago Team has provided to us… great job to everyone !!!

"WONDERFUL" Experience from the Moment I entered the lobby. I was warmely welcomed by the entire front desk staff. Now this was New Years DAY and my very first time staying at the Waldorf Astoria Chicago, now I have had spa services and dinner at Waldorf around the World and I was blown Away by DeAndre , Nate and Logan "BRAVO" for providing Stellar Customer Service and Blessing me with Bonus Perks all DAY! Complimentary Room Upgrade, Complimentary Cocktails, Complimentary Spa Amenities and LUXURIOUS Bath Beads to end my night Relaxing with Guided Meditation QR code on the Beads! Now That is TOP TIER VIP SPECIAL Treatment!

Our stay at this beautiful European inspired hotel was nothing short of extraordinary! First impression when pulling up into the Parisian courtyard blows your mind away. Our arrival and checkin was smooth and our room had all the conveniences and comfort we were looking for our night out in the city. Louis was amazing as he drove the luxurious house car to our dinner restaurant. We had such a relaxing evening with our friends. The suite provided enough space for us to spend time together and fireplace kept the atmosphere cozy. My absolute favorite part was the relaxing bath in our deep soaking tub with bath salts and Sense relaxation session! Highly recommend to scan the QR code provided with the orange blossom bath salts!

Tamas and his team did a great job making sure our stay felt special. We live in Chicago, but came to enjoy my wife’s birthday. They went out of their way to help us celebrate. Service was prompt and courteous and the bed was comfortable. The location is great and there’s lots to go and do if you’re interested in exploring the city.

The Waldorf is in a great Gold Coast location with residences, shopping, and businesses. The area is lively, but the hotel itself is calm with an elegant interior and quiet places to sit. The rooms are comfortable (and large), while the bathrooms are what I’d call luxe, with giant soaking tubs and walk-in showers. The beds are comfortable too, and the pillows are amazing. As for noise, this one’s tricky. I have hearing loss and tinnitus that gets louder when exposed to fans, buzzing, and white noise. The Waldorf rooms do have some noise from the central air, but even with my hearing issues, I was okay with the level. It helped that I had a suite. The rooms have their own fans, so while you can’t control the central air, you can control your own climate. As far as other types of noise, I heard a friendly dog barking off and on next door and neighbors moving around in nearby rooms, but it wasn’t obtrusive. Service is exceptional, and I hope it continues to be. All of the employees were helpful and friendly, and I felt well taken care of. One last thing. I noticed there were a lot of dogs and children. Maybe that had something to do with the holidays, but there were a lot of families traveling.