Waldorf Astoria Chicago

This hotel sets a standard of excellence that every luxury hotel should strive to follow. Everything about this hotel revolves around providing an unforgettable experience to the Guest. Even before I checked in, the staff at Waldorf=Astoria Chicago messaged me asking if I had any special requests ahead of my stay. I had originally booked a Deluxe King room and was beyond excited when I discovered they upgraded me to a Terrace King room with a large balcony overlooking the hotel’s courtyard. This was extra special because this gave me a view of the courtyard’s decorations, centered around their Christmas tree which I had the privilege to witness the lighting ceremony of. My room featured a comfortable King bed, fireplace, reading chair, writing desk and chair, mini-fridge, coffeemaker, mini-bar stocked with an assortment of alcoholic and non-alcoholic beverages, plenty of outlets to charge my devices, ample closet space, and central lighting controls conveniently located on both sides of the bed. My bathroom was spacious and included both a large shower and a large deep-soak bath tub next to the window (with electronically controlled privacy curtain). The bathroom also had a large vanity, an illuminated makeup mirror, and was stocked with wonderful smelling Aesop cleansing products. Housekeeping did a fantastic job and even provided turn-down service in the evening. We ate at the hotel’s restaurant Brass Tack for dinner one night and greatly enjoyed the delicious meal and attentive service. For dessert we ordered the Brulée Mascarpone Cheesecake with Strawberries and could not believe how amazing it tasted! My Hilton Honors Food & Beverage Credit was applied seamlessly. The hotel is conveniently located in Chicago’s prestigious Gold Coast neighborhood, just steps away from the Magnificent Mile. World-class shopping, dining, and entertainment venues are just moments away. The hotel is so nice though you may be tempted to just stay inside it all day!

In celebrating our wedding Anniversary, my wife and I went into the city to stay at the Waldorf. Prior to arrival we got a personalized email from their concierge service basically seeing if there was anything they could do for us in advance. Very nice touch. Once we arrived the staff was very pleasant and friendly. We took a stroll through the hotel, beautiful facilities, great gym area, they even had an automated lift chair for the pool which my wife requires due to her being paralyzed. We had drinks at Bernards, the onsite speakeasy, and the drinks were fantastic. We also went to dinner that night an used the hotel courtesy car and the driver was very polite and professional. All in all we had a fantastic time at the Waldorf and will be back.

had another great experience at the waldorf. it is the best location if you want to be downtown, team is helpful and thoughtful and the spa is the best in the city. can't wait to return!

This is my 3rd time staying here for business and as always they did not disappoint. Deandre was at the front desk and her remembers me with every stay. He is what I consider an exemplary employee. I also had the pleasure of working with Logan the concierge who was very pleasant and helpful. Waldorf did not disappoint.

The hotel is so nice as the staff, everything is always so clean. Also the car service is really helpful and Luis one of the drivers helps you feel super comfortable and very friendly