Waldorf Astoria Chicago

We had an excellent stay at the Waldorf Astoria Chicago. Our room was very spacious and well appointed, with two queen beds, a desk, and a very functional closet, along with plush robes and slippers. The bathroom was also a standout, finished in marble with a separate shower and toilet area, and plenty of space overall, with good Aesop amenities. Service was impeccable throughout the stay, attentive and consistently available. Housekeeping neatly organized our belongings in the bathroom and across the room. The hotel felt quiet and well managed, and the availability of 24-hour room service added to the overall convenience. The only slight tradeoff is the location. While still central and quiet, it is a bit removed from the heart of the Magnificent Mile, and it takes a little walking to get there or to the subway. That said, there are many coffee shops nearby and several very good restaurants within close range, so it’s still a practical base. Overall, a very comfortable and polished stay, with strong service and spacious accommodations.

A one service. From check in to check out. Excellent service. Especially Jesus the parking and bell guy! Top notch professionalism. Rooms were clean and amazing views!

the hotel was very good. The staff and rooms were outstanding. The only challenge was the gym. There was a giant TV but instead of showing the Masters it showed Hotel commercials! Also, the spa of a 5 star should have a cold plunge!

My husband and I have stayed at WA Chicago a handful of times and every experience is exceptional! We believe that is due to the team - from Logan and Sheryl, our concierges, to DeAndre, Nate, and Mia at the front desk, to Israel from room service, Bailey in housekeeping, and many more! They all work tirelessly to create a relaxing environment where you don't have to worry about a thing except having a wonderful time. This last visit was for work, but happened to coincide with my birthday, everyone went above and beyond to ensure I felt special and celebrated. From a fabulous room upgrade to the most stunning bouquet of flowers to a boat tour and delightful bottle of wine - everything was sheer enchantment. If you are a Diamond rewards member do not miss out on taking advantage of every opportunity provided to you during your stay to really get the most out of it!

We had a fantastic stay at the Waldorf Astoria Chicago recently. We booked two standard rooms, one through Hilton and one through Fine Hotels and Resorts. In advance of our stay, both the general manager and the staff were kind and responsive to our questions, and they even provided an extremely generous complimentary upgrade on both of our rooms to large, connecting suites. The extra space made all the difference for our family, and each suite had a fireplace (perfect on a cool night!) and a balcony with beautiful views. The hotel also arranged for complimentary welcome fruit, snacks, and beverages to be delivered for us-- a big hit with the kids! The pool was great and had floats, pool noodles, etc. available for the kids. The gym was fantastic, the spa was beautiful, and breakfast at the Brass Tack restaurant was excellent. The staff was so helpful and accommodating. We only stayed 1 night, but it was a wonderful mini-vacation for our family of five.