Waldorf Astoria Chicago

My experience at the Waldorf Astoria Chicago was exceptional from start to finish. The hotel’s location is unbeatable, y walking distance to everything you want to see, shop, and do. Whether it’s luxury boutiques, iconic Chicago sights, or great restaurants, everything is just steps away. What truly sets this property apart is the outstanding staff. You can feel that strong, thoughtful leadership is present throughout the hotel, every interaction feels warm, polished, and genuinely caring. James, our breakfast server, was an absolute standout. He not only remembered my coffee preferences but anticipated them each morning with such attention to detail. His kindness and professionalism made breakfast one of the highlights of my stay. He is truly a gem. Sheryl at the concierge desk also made a lasting impression. Her warm greetings, bright smile, and thoughtful recommendations made every day better. She radiates hospitality and made me feel genuinely welcomed. From the beautiful property to the exceptional service, the Waldorf Astoria Chicago delivers an unforgettable experience! Must Visit while in Chicago!

Luis, Guillermo, and Oscar were excellent and treated us like family. We will surely be back.

The valet team is fantastic! Luis is from the team is great. Very convenient for getting around the area. The atmosphere is also very welcoming.

Five-star experience all the way! Everything about this stay exceeded my expectations. The service, the atmosphere, and the attention to detail were all outstanding. Huge shoutout to Luis, the courtesy car driver, who absolutely made my day. He took me to the Starbucks Reserve and waited for me while I grabbed my order, which was incredibly thoughtful and appreciated. That kind of service is rare and really shows how much this hotel values its guests. I left feeling relaxed, appreciated, and already looking forward to coming back. Highly recommend!

We have stayed at the Waldorf as a family several times and it is always a wonderful experience. From the moment you get there, you’re greeted with such kindness and care. For this trip, I was taking my daughter and her friend for a birthday overnight in the city, and we greeted by Jesus who took care of us so well, he took our millions of bags and food and promptly loaded them on the car brought them up our room talk to us about the house car really took care of our needs and anticipated things. I didn’t even think about. He was right there checkout as well - getting our car, loading all the bags and shopping bags into our car with care while we finished our shopping so that our car was ready for us to leave the city when we were done. Jesus was really taking extra time with us to make everything went smoothly.