Waldorf Astoria Chicago
Chicago, Illinois
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
The Waldorf Astoria Chicago is elegantly appointed, ravishing, yet simple, revitalizing the standards of luxury hospitality in the center of downtown Chicago. Experience life's greatest indulgences, where nothing is commonplace, and outstanding is the universal description of every hotel amenity. As a Preferred Hotels & Resorts property, a commitment to superb service is designed to fit your expectations. The art of living is redefined in each classically appointed guestroom. Luscious bedding and deep marble soaking tubs in spa-inspired bathrooms are the recipe for rejuvenation. Airy, spacious, and light-filled guest rooms make your urban escape feel away from it all while being at the precipice of city hot spots and action.
Location
Waldorf Astoria Chicago
11 East Walton Street
Chicago, Illinois
60611
Nearest Airport: ORD
Features and Amenities
- Dining
- Private Dining
- 24-Hour Room Service
- Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- WiFi
- Sauna
- Terrace
- Multilingual Staff
- Valet Parking (fee may apply)
- Lounge
- In-Room Spa Services
- Lap Pool
- Steam Room
- Health Club
- In-Room Amenities
- Bathrobes
- Fireplaces
- Mini Bar
- Marble Bathrooms
- Flat-Screen Televisions
- Luxury Linens
- Activities
- Pilates
- Fitness Classes
- Business
- Meeting Rooms
- Conference Facilities
- Family
- Children's Programs
- Children's Menus
- Kids Spa Treatments
- Nearby
- Historic Sites
- Shopping
- Museums
- Restaurants
- Parks
- Public Transportation
- Interests
- City
- Culture & Arts
- Educational
- Signature Perks
Reviews for Waldorf Astoria Chicago
Exceptional service and care; a truly five-star stay
From the moment we arrived, the Waldorf team went above and beyond to make our stay comfortable and worry-free. Every request was met promptly and with a warm, professional attitude — extra blankets and bottled water appeared quickly, shower caps and bath salts were provided, and they even brought a food container with a lid when I asked. When weather knocked glass from our balcony table, housekeeping responded immediately to secure and clean the area so it wouldn’t become a hazard. A special shoutout to Logan for resolving an amenity issue that was never provided. She handled everything efficiently and with genuine concern, turning a potential frustration into a non-issue. I also appreciated helpful responses from Caitlin, Anais, Demi, Deandre, Mary Beth, Anthony, Riz, and Cesar — each team member contributed to a seamless, caring experience. My mother and I left feeling grateful. The Waldorf exceeded our expectations in both comfort and service. Highly recommend for anyone seeking attentive, thoughtful hospitality. Five stars.
quirkygrrl
Great.
The hotel team is great! Logan, at concierge, is great! And of course Isabella as our main contact, she's the best, and the entre events team specially Milad, who's always ready to help!
Jeane C
Top notch stay
The experience has been overwhelmingly fantastic. From the room upgrade to celebration champagne for our anniversary. I would like to mention Cheryle (Sherelle) at the front desk was such a joy to work with. Luis with the concierge team was so helpful with dropping us at dinner. He had great recommendations for our stay. We will for sure be back.
Lauren H - Germantown
Happy returning customer
This is my 3rd year in a row staying at the Waldorf and I come back because of how well I’m treated by everyone. The entire staff is first class. And I especially appreciate the house car service. Guillermo and the guys are outstanding. I’ll be back same time next year and won’t stay anywhere else. Thanks
Cal W
Great experience
Great experience attention to detail and service was exceptional!! All of the staff made sure our experience was amazing. Louis went out of his way to make sure we had safe and comfortable rides!! Highly recommend staying here
Ron W
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
