Waldorf Astoria Chicago

So nice there is a courtesy car, Louis was our driver and he was the best!

Wonderful experience! Luis was fabulous!!

We had the pleasure of attending the recent Champagne Dinner at Waldorf Astoria Chicago and it was an incredibly special evening from start to finish. The atmosphere struck the perfect balance of elegance and warmth, filled with great conversation, genuine hospitality, and a room that felt deeply connected through the experience. Every interaction felt thoughtful and personal, making us feel truly taken care of throughout the night. A huge thank you to Cyrille Pawelko, the outstanding team at Brass Tack, and Louis Roederer Team, for such a beautifully curated evening. The Champagne pairings, cuisine, and overall energy of the room came together effortlessly and served as a wonderful reminder of what true hospitality feels like.

The Waldorf Astoria is a beautiful blend of modern elegance and classic tradition in Chicago’s stunning Gold Coast neighborhood. The property is beautiful throughout, and the courtyard upon arrival feels almost magical. From the moment you step into the elegant lobby beneath the stunning chandelier, you immediately feel immersed in the atmosphere. We were upgraded to a one-bedroom suite that had all the bells and whistles and more: luxurious linens, top-of-the-line amenities, and a beautiful balcony overlooking the city. Our children were warmly welcomed with signature Waldorf teddy bears, robes, coloring books, and even a play tent, which was the highlight of their day. Upon returning on our first evening, we were surprised with a thoughtful handwritten note and a box of macarons, such a lovely and memorable touch. What truly set our stay apart was the exceptional service, especially from Sheryl in Concierge. She was incredibly helpful throughout our stay and went above and beyond to secure reservations at some of the city’s hardest-to-book restaurants, all of which we thoroughly enjoyed. At one dinner, the restaurant even presented us with a beautiful platter of sweets compliments of the hotel—something we had never experienced before, despite many stays at luxury properties around the world. The hotel also features a serene spa and excellent fitness facilities, adding even more to the experience. Overall, it was a wonderful family stay in Chicago, and the Waldorf Astoria truly elevated our trip in every way.

Luis was a very great concierge. The driving was excellent. He is patient and kind. Would highly recommend. Thank you Luis! Will visit again.