Waldorf Astoria Chicago

Wonderful hotel stay at Waldorf Astoria Chicago. Special thanks to Janella P. at the front desk for her kindness and warm hospitality. She made our stay even better. John

Our stay at Waldorf Astoria Chicago was exceptional from beginning to end, and it made our anniversary trip truly unforgettable. The service was outstanding across every department. We especially want to recognize Demi Devaux at the front desk. She greeted us with the warmest smile every time we saw her, was incredibly attentive to every request, and always made us feel genuinely cared for. She was also so kind and welcoming to our baby, which meant a lot to our family. We would also like to thank Luis from and the valet team. He was consistently friendly, professional, and efficient, making every arrival and departure smooth and enjoyable. His positive attitude and excellent service left a wonderful impression. One of the things that stood out most was the hotel’s attention to detail. We casually mentioned that we were celebrating our anniversary, and the team remembered it throughout our stay, making us feel truly special. Those thoughtful touches are exactly what set a luxury hotel apart. The property itself is beautiful, elegant, and impeccably maintained. The facilities are excellent, and every staff member we encountered provided genuine hospitality. It is clear that everyone takes pride in creating an exceptional guest experience. Thank you to Demi, Luis, and the entire Waldorf Astoria Chicago team for making this such a memorable stay. We look forward to returning in the future.

Amazing from the moment we arrived. Deondre checked us in and treated us like family. Our kiddo was traveling with us so they added a note to make the pull out bed at turn down service. Everyone we ce in contact with was top notch, I wish I'd asked for all their names! We enjoyed dinner off property but stopped by the restaurant for a beverage. The bartender was so professional and the bar area was always clean. She made us a drink with the ingredients she had available and it was delicious. Check out was easy and Luis and Christian were our last interactions with the hotel and they were very courteous and helped us get everything to the car. Can't wait for the next time to Chicago.

Got a Gold suite at the Waldorf for a girls night, and the experience was PHENOMENAL. We walked into a pristine, beautiful, huge suite, and was greeted with a beautiful bottle of bubbly and chocolates, and sweet welcoming card. The concierge and staff could not have been more professional, kind, and enthusiastic for our trip. We felt like they really wanted to help make our night memorable, and it was! We enjoyed lovely cocktails at Bernard's (great speakeasy vibe), went out to dinner nearby, and came back and stayed up all night in our cozy bathrobes and enjoyed the city views from our terrace. The next morning, we had AMAZING massages at their beautiful spa, and were treated to bubbly in one of their quiet booths tucked away. Spa was truly standout, with beautiful amenities, we spent so much time there. We also nipped out in the morning for coffee and pastries at the acclaimed Hendrickx Belgian Bread down the street (worth the hype). I would highly recommend the Waldorf Astoria for any special occasion - they will not let you down, and work to make your stay flawless.

Great experience. Went with my son for just a fun 2 day trip. Room was amazing. Views were amazing. Staff was excellent.. Slept great. Quiet. I even said to my mom - if ya need a night away and a good sleep - come down and just relax... Overall it was amazing.... A short walk to the Magnificent Mile....and Oak St a block away.. Enjoyed the strolls and all that came with it!