We come to Chicago frequently. We have stayed at many hotels in the past. The Waldorf Chicago is now the only hotel we consistently stay. It’s a wonderful location. A beautiful property with excellent amenities. What’s make this hotel standout is the service. The staff is welcoming and they care that you have an excellent visit.

We came to the WA for my daughter's 16th birthday . Even before we arrived the concierge, Rizwan reached out to assist me with making this experience special. Upon arrival, every staff person that we met was knowledgeable, friendly and gracious. They set up our room with balloons, cake and teddy bears for my daughter and her friends. The hotel itself is stunning with gorgeous suites, a great restaurant and beautiful spa. Sheryl, Kyle and Angel really raised the bar with exceptional customer service. Thank you to everyone for helping us create a beautiful birthday weekend and unforgettable memories.

I came to stay at the Waldorf Astoria in Chicago's Gold Coast district during a visit of my daughter who is in college in Chicago. It's conveniently located right off of Michigan Avenue and has plenty of great restaurants and shopping establishments near it. Not only was the state overall comfortable, the king room came with a fireplace And sizable bathroom. The staff was as friendly and helpful as you would expect from a WA hotel and the restaurants on site both the Brass Tack for food and Bernards were phenomenal for cocktails and drinks. I will come back and stay in Chicago.

My boyfriend and I stayed here for our 3 year anniversary and had a wonderful time at the Waldorf! Deandre checked us in and was very polite and helpful! Our room was decorated with flowers and a Waldorf teddy bear! Our room was very clean and had a great atmosphere. Thank you Waldorf staff for making our stay so special!

There’s not one detail that this Waldorf site misses! Check in with super friendly staff. While you wait, warm wash clothes are handed out to everyone in the party - very nice touch! Our two queen bed room was super spacious for a city hotel. Brass Tack was a lovely place to have a quick bite after check in, but service was a bit slow so let them know if you are on a time constraint. Definitely recommend logging into American Express Finer Hotels if you have the card - our room was on a 50% off special this week. Would stay her again irregardless - they definitely make their guests feel special.