The Whitehall Hotel

We have just returned home from a 6 night stay at the Whitehall and we are glad to be home. On the first day, we closed the bathroom door from the outside and could not reopen it. A hotel employee was sent to investigate and all he did was force the door open, he recommended that we didn’t close it until someone came back to fix the issue, no one ever did. We struggled to get a good nights sleep during our stay, there is a service yard in close proximity to the side of the hotel we stayed on, each morning around 6:30am we were woken to the sound of bin men collecting trash, we didn’t appreciate being disturbed this early when on holiday. One morning after being disturbed, we then slept through our alarm and missed house keeping, when we asked at the front desk if someone could service our room we were told no by a rude member of staff. During our stay the room was cleaned once which we found unacceptable.

The building from Michigan Avenue is an undersized jewel for an hotel. The innards: worn, outmoded, like a junior cousin of the Drake. Rooms retain an elemental class, breakfast room crowded. Everything squeezed but a less procey choice in an overpriced district. An oasis among the vultures.

This is an independent boutique hotel in the heart of downtown Chicago. Very close to Water Tower and the Mag Mile. The hotel is cosy, the room was comfortable. The hotel had good service.

My friends and I traveled to Chicago for a work trip and decided to make it a girls weekend once the conference was over. The Whitehall was the perfect location for our 3 day weekend. This hotel is close to great shopping and dining. The front desk agent Tucker was amazing and made our stay even better. I would highly recommend the Whitehall hotel!

We had a great stay at the Whitehall Hotel. It was less than a 10 minute walk from the Red Line. The area was great within walking distance of many Chicago attractions. The breakfast was good. The value of the hotel was great.