Sandpearl Resort

Summer vacation with family in this exceptional hotel. Beautiful location right on the glorious beach. Great pool and service with a nice grill for lunch. Suite of rooms ideal for a family of four with everything you need.

I came down to Sandpearl Resort with my brother from NYC for a 3 night stay after a long week conferencing in Tampa- first trip just us since I had my son that we have got to travel alone. It was the perfect spot for us- me the beach bum and he loves the gym. Wonderful, elegant resort and it is clear to us why they are ranked one of best 10 hotels in Florida. Service was outstanding. Logan at the beach needs a promotion and raise. He is just gets customer service, is super knowledgeable about the beach and water, sun position etc- Warning- I might poach him to come and work for us in NYC- he has not seen snow so he will be back fast! Bill the waiter on the beach was also amazing. He was always available and checking in on us and making sure we were ok. Super friendly and attentive. He's a rock star. The food was great and reasonably priced (at least by NYC standards.) They will customize orders and make sure you are happy. Caretas dinner was delicious but if you expect big portions this is not the place. I would come prepared to get an app and dessert. Buffet breakfast was wonderful and we regretted not doing Sunday brunch- we went to breakfast and they were rolling lobster stuffed sushi for brunch! Next time. Didn't have one bad meal- the beach menu is great and they will customize anything you like- I changed a roll to a wrap and chips to crudités and they made it all happen. My brother is very picky and they got all his food demands perfectly. Kudos for a very hard task to accomplish. Beach is just gorgeous. Beautiful sugary gulf sand. Pool was smallish and just ok. Looks 20x bigger online. For many reasons we stayed on the beach all day- Rooms are very pretty and well organized. Loved the Nest bath products and the beds were very comfy but the room was tiny for what you pay for-we got a gulf front room with a balcony. Granted we are used to South Beach/East coast standards so we might be spoiled - you can get a 2 BR 2 Bath in South Beach area for the same price. We adjusted quickly and it is was fine in the end. Shower was nice and strong and so was the AC. Despite the following- I still give the resort 5 stars because the good is really great and the bad can be easily fixed. Elaine who worked the beach on 8/13 was just terrible. Inattentive, not interested in the guests except to sell her side job products. Elaine was way too busy soliciting female groups of guests to buy stuff from her. Just unreal. We spent 20 mins trying to get her attention while she was pitching product to a group of women. The women kept telling her that we wanted her attention and she ignored us. She was so different than the rest of the staff that she really stood out for being the bad apple. Had a little incident by the activity desk- someone had sprayed sun oil on the floor and I fell hard on my knee. A few other slipped and slid as well and thanks the the kindness of a guest it was a bad bruise vs a broken bone and he helped many others prevent falling- he tried warning me so I knew to be careful but my feet already had the oil on them. I reported it to the front desk and nothing happened- no call or interest to know more. The next day, Diego at the beach gave me extra towels to elevate my knee and informed management who came to see me at the beach. 2 super lovely men took the report- wish I remembered their names Bill and Brian maybe? One was the manager on duty on 8/12 and 8/13- they look like twins if that helps. Activities desk needs to have a big sign telling folks not to spray oil in that area- super dangerous. I get it, it's a shady spot to take care of the kids but there is a grassy area right there that would be better for that task. Unfortunately my knee has got progressively worse 48 hours later so off to have it checked out when I get back home. We didn't let it ruin our time just super sore and swollen. We will be back soon- I owe my son and husband a trip to Clearwater. I recommend you check out Sandpearl for some old world class and elegance.

We stayed as a family of four, with a five month old and two year old. We have stayed at the Sandpearl many times, as we live in Tampa and it's our favorite local beach hotel, we also recommend it frequently to others. However, this trip has me looking elsewhere, especially with several brand new hotels opened in the area. The service, particularly the front desk, was not what I'd expect for a high end hotel and especially not what I was used to experiencing as a guest here. In fact, we chose to stay here with our infant because of how accommodating they were before when my daughter was a few months old. I will say the valets, bellmen, door greeters, barista in the marketplace and the gentleman who set up our cabana were very friendly and great. The bad service began when I called the hotel a few weeks prior to our stay and the lady said she "thinks" she could help me with my requests. I was asking for a crib and a microwave to sterilize my baby's bottles and breast pump parts. Great. When we arrived at the hotel, the gentleman at the hotel said I see you requested a microwave but I don't know why "they" wouldn't have told you those are only in the one bedroom suites, that must have been where you stayed before if you had one. Yes, that was correct we did have a higher room category. I explain my reasoning for one and he tells me there is a microwave down the hall by the ice I can use. Yuck and inconvenient. So I ask about switching to a suite and he explains there are some available, but it will be over $200 a night extra. Okay, well we are already paying a pretty penny and this was sprung on me last minute and we couldn't really swing that. The gentleman then says if he ever gets some relief he will check with housekeeping to see if they can find an extra microwave somewhere and he will call our room. I never got a call or message about it. We get to the room and the balcony has a partial ocean view, but also a view of the giant dumpsters. Not a deal breaker, but that smell was awful. We did not use the balcony at all due to that. After the check in microwave issue I didn't want to ask for a room change because I wasn't trying to be difficult, plus moving everything with the kids was not worth it. The bellman delivered our bags quickly and I reminded him we needed a crib since I forgot to address that at check in due to the microwave situation. He was great and said he would have one sent up. Not sure whose fault it was, but when we returned to the room hours later tired and ready for bed, there was still no crib. Another call. There was an extreme lack of service the entire time out on the chairs by the beach or the pool. I like to eat and have a few drinks served to me while I'm on vacation. I literally had one drink each day because that's how few and far between the servers came around. Not sure when housekeeping is supposed to come, but our room was only serviced once due to us coming back to the room around 3 each day for naptime. We then put out the do not disturb sign. I was just surprised it was so late without our room being made up. One morning when we went down to the pool/beach, they had no towels available. None. It was 10:30. How is that even possible?? My husband called down to have our car brought up by valet but apparently the front desk never gave them the message. We had to wait awhile and were late to our reservation. When asking about a hospitality suite on our checkout day, the front desk attendant looked at me like I had 3 heads. I'm sorry, but eve 4 or 5 star hotel we visit offers the spa or another area to refresh before leaving if you've already checked out. The hotel is gorgeous and clean, and maybe we just had fluke service because every other time has been great. Nothing was absolutely a deal breaker, which is why I didn't bother making a huge stink at the resort, but we expect more when you are paying $$$$. And we only stay at 4+ star resorts for the service. We usually take about 3 beach trips a year and we will be trying some new resorts.

Just completed our second stay at the Sandpearl Resort in Clearwater Beach. Hands down one of the finest in the area. Service is impeccable, rooms are spacious and the Gulf views are amazing. The location is great and has an end of the road feel. Within walking distance of most everything north of Sand Key. Can't wait to go back!

Staff is incredibly friendly and the location is amazing! Beautiful pool and perfect, white sand beach is right there!!! Being at northern end of island a big plus. Beach is significantly less crowded than hotel strip on southern part of island. Both restaurants are excellent. We are very glad we stayed here and highly recommend it!!