The hotel is clean and there are aspects that are very good. The rooms need an upgrade/renovation but the bed was very comfortable and we slept well. Concierge was excellent (Julio) and the food in Mexico City was great! We used an incredible tourguide who is originally from Chicago but who has lived in Mexico for 20 years -- she was cool and new all of the best local spots and she gave us impeccable historical/architecture tour as well as a TACO TOUR. Her name is Lydia Carey and she is @mexicocitystreets on Instagram.

You will be hard pressed to find the level of sheer bliss outside of the Four Seasons in Mexico City. YES, it is absolutely gorgeous, well-maintained, and clean as a whistle. HOWEVER, the PEOPLE working at this place are exceptional. Their level of service and attention to detail is beyond measure and inspiring quite frankly! Claudia, Alejandra, Patricia, Ana (so sorry if I missed anyone!) are so incredibly helpful and never bothered to make your life easier. I had a special client I was sending to the Four Seasons and their service was incredible in helping make that happen. SPLURGE and stay here you will NEVER regret it!

Returning for our second stay at the Four Seasons Mexico City, our experience once again exceeded expectations, solidifying our love for this exceptional hotel. Situated in a prime location, the hotel offers easy access to all the city has to offer, making exploration effortless. The architecture of the building is also very unique in a city full of modern hotels with no charm, Four Seasons stands out with its indoor courtyard. The hallmark of our stay was the impeccable service provided by the dedicated staff. Special mention goes to Paola, the concierge, whose proactive assistance and attention to detail ensured we secured reservations at some of the city's most coveted spots, including Maximo Bistro, Contramar, Handshake Speakeasy, High Five bar just to name a few. Her prompt responses and expert itinerary planning greatly enhanced our stay. The spacious rooms, adorned with city views from the 7th floor, provided a serene retreat after a day of exploration. For those seeking a different ambiance, the indoor courtyard offers a charming alternative. Additionally, the hotel's bar, Fifty Mils, proved to be the perfect spot for pre- or post-dinner drinks, while the Sunday brunch at Zayana was an absolute highlight not to be missed. The warmth and hospitality extended by the front desk further added to the overall exceptional experience. Whether for a short and long term stay, the Four Seasons Mexico City consistently delivers on its promise of luxury, comfort, and unparalleled service. We eagerly anticipate our next visit to this remarkable hotel, as this is from now on our go to hotel when visiting Mexico City.

Loved the Four Seasons Mexico City. Everything was friendly and easy and comfortable and delicious. They concierge , the waiters, the bellmen they all went the extra mile to help us with everything we needed during our stay. can name Guillermo, concierge, Jose Bellman, Miguel and Ricardo waiters. They were super attentive, hand out recipes and mostly made us feel at home. We already experienced the special same sense of excellence and comfort years ago at the Four Seasons Maldives , while the same general Manager Mr. Tulio H was working there at Kuda Huraa. It has been great to be able to enjoy the same wonderfu experience once more , now in Mexico with a staff the work professionally , joyfully and with the heart. It is not a coincidence. A unique leader like Mr Tulio H, is key in making all this magic happen.

Wonderful stay! Awesome location and hotel! Can’t wait to go back! Great restaurants and tours. Such a cool place to stay in the midst of a bustling city. Great ambience in the courtyard and lovely service. Very comfortable beds and clean rooms.