Location of The Broadmoor
1 Lake Avenue, 80906, Colorado Springs, Colorado
Nearest Airport: DEN
Amenities for The Broadmoor
- General Information
- 700 744
- On-Site Amenities
- Valet Parking
Reviews for The Broadmoor
This was probably my 6th visit to The Broadmoor and even after having been spoiled several times before, I was still in awe of the service and in awe of the hotel itself. From the second we arrived to check in until the last moment on the property, everyone was so incredibly kind and accommodating. We were traveling with our two little ones (4 and 20 months) and never once did we feel they were a nuisance. Our four year old said she was certain we were staying in a castle and asked if we could move in... I so wish that could be the case! I absolutely recommend visiting The Broadmoor!
Megan L - Denver, Colorado
I would not normally choose to travel here for vacation but I booked it for a conference. I was very pleasantly surprised by my experience so much so that I am already planning my next trip to this hotel. The Broadmoor is a true five star resort. The service is the best I have seen of any hotel. The staff makes you feel like royalty from the moment you step onto the property. The grounds and facilities are sooo well maintained with scenic views all around. There were several attractions in the area and the hotel makes it very easy to get a shuttle to many of the attractions. Their gym is well equipped (ex/ dumbells upto 75lbs., smith machine). They have luxurious amenities in the rooms. Housekeeping and room service were prompt and efficient. The restaurants on the property that I went to were excellent! The BEEE was a lot of fun! The food was excellent at the bee and la taverne. They had shuttles taking people to various parts of the hotel 24 hours a day and you never have to wait for more than a minute or two for them. Everything seemed so well coordinated by the staff. Every staff member seemed happy to help and were always working so hard to make everyone comfortable. I also want to mention that I booked a superior room and when I arrived I was upgraded to a one bedroom suite which was phenomenal. I would highly recommend their one bedroom suite. We had a living room area, a huge outdoor balcony, and bedroom. Cons: -the pillows were just way too soft. -All restaurants on the property charge a 20%gratuity or convenience fee automatically -they charge $22/night for self parking in their empty garage
The Broadmoor is a beautiful resort with an amazing mountain backdrop. The staff is overly nice and though we had some issues they were resolved in the end. There are amazing restaurants on the property as well as shopping. The rooms are very comfortable and you end up wanting for nothing as they provide so many convenience features. Overall I rate the Broadmoor highly despite a few billing issues and room setups upon check-in.
Scubagirlj18 - Westmont, Illinois
I have had the privilege of being a guest of the Broadmoor on numerous occasions over the last 25 years and it is a hotel that never fails to impress. It subtly blends a sense of timeless tradition with an ever evolving experience. The setting is sublime and the resort has the property and standard of service to match. The staff truly make one feel part of an extended family and nothing is too much trouble. This extraordinary standard of service is in no small part due to the energy, enthusiasm dedication and consummate management skills of Ann Alba the Resident manager. This lady is a force of nature and commands both the love and profound respect of the staff she elegantly manages. I was fortunate to arrive on the day she celebrated 30 years of service to the Broadmoor. I am certain that the continuing success of the hotel is in no small part due to Ms Alba'sunfailing energy and commitment to her guests. I cannot wait for my next visit.
SiMan - Maidstone, United Kingdom
One of the grand old resort hotels in America. Lots of history, staff very welcoming and professional. Many choices of restaurants and they go the extra mile. Sunday brunch is memorable. Grounds are very interesting and architecture quite interesting. Many activities to do at hotel and nearby. Only reason I don't give five stars is the policy of adding 20 percent tip onto EVERYTHING. Not a problem with restaurants where that's what would be left anyways. It is a problem where minimal to no service is provided: for example, the bowling alley which is already very very expensive to bowl ($50/hr plus cost of shoes) then you you have to pay an additional 20% ($13). Why do I have to pay $13 on top of $65, for an hour of bowling where there was no service provided? That's ridiculous. And they also charge a daily resort fee.