This was one of the worst travel experiences of my life. The staff at the hotel can only be described as cruel. There is a seething vicious antagonistic anti-american sentiment. They take your money and make you feel horrible. The were literally vicious to us. Dirty looks, eye rolls and sideways glances. Not one smile, or hello, or good morning...in any language. I have never been treated in this fashion as a guest anywhere ever in all my travels. I was screamed at for asking for a cup of ice from a staff member during breakfast service. I was practically in tears by the time I left. Could not wait to get off of this island. The island is pretty the hotel is best described as fair, but the people are horrible, in every venue at the resort. There is a restaurant on the island called La Ferme-not part of des pecheurs and it was wonderful. The setting was gorgeous, the staff was so kind and friendly, the food was out of this world. We wanted to move in and stay with them for the remainder of our time! we were so thankful that someone was finally nice to us! if you have the bad luck of being a guest at des pecheurs-head straight for La Ferme and take shelter there!

It seems that this hotel was last time renovated in the 90s. However it’s clean, but you can hear your neighbor clearly. The beach is very nice and the water crystal clear. Giacomo is a Great Physio ! Also the stuff is very friendly although sometimes incompetent. The booking manager and probably the hotel manager doesn’t know client management and should do something else in life. The food is not good. Some dishes are ok, but the bread is horrible. Breakfast is two stars. We left earlier as planned. For 2-3 days the island is nice, but longer is with this kind of food not possible.

Totally mismanaged hotel. Beach and water is great, but service level extremely low. Most of staff friendly and doing their best, but staying here feels like flying Ryanair. Nothing extra. Wi-Fi only works periodically and weak 4G signal. Gym equipment outdated and not well maintained. Same goes for the pool area with many loose boards and screws - dangerous. Did not even bother to try the spa as planned. Food quality is fine, but very little variation. Restaurant “La Ferme” 1 km from the hotel is a superior choice. For those that still wants to visit Cavallo, limit the stay to 2-3 days. Hotel manger should look for something else to do. A disgrace to the hospitality industry.

We were due to stay 3 nights but have cut it short to half a day.. Restaurant -The main lunch restaurant is open from 1pm to 2:30pm... that gives me 90mins to order and eat my food. -The beach restaurant charged us 84€ for 2 sandwich and 1 bottle of water (the shrimps in the sandwich were off and I had to take gaviscon..) -Only 1 restaurant is open for dinner Beach: -The beach by the restaurant isn't white and sandy as seen in the pictures of the hotel. -Kids screaming and running everywhere -Jellyfish and plastic washing up on the beach -Dont expect 5* service.. "here's your towel and put them in the black bin when you leave" -The other beaches of the hotel don't have any service. You need to get a towel at the Spa centre that is not open all the time, to be able to get a towel for the day. Rooms: -Beautiful view on to the sea but our room was located right above the restaurant, so we had the fumes of the kitchen during the lunch service. -The A/C smelt of humidity and the air filters haven't been changed in a very long time -The bathroom is small with a hop in hop out bathtub/shower situation -The room is a buzzkill and definitely not romantic.. (if you know what I mean) -There are no charging plugs in sight so I had to unplug the lamp to charge my phone -The mini bar has a fee of 5euros for a 30cl water bottle -The walls are very thin and you can hear what the next door neighbour is doing in the bathroom. Overall Property: -Rundown and understaffed -The buggy rental fee makes no sense at all.. 100€ for 11hours rental, 40€ for 1hour rental -Walking to find some beaches there is dog poop along the pathway and horrible trash smell -As some guests don't check out in time, the rooms for the new guests aren't available in time.. We want to thank Noemi at the bar for her kind help and to the SUPERSTAR woman behind the reception Clarosa ! Honestly, she deserves a pay rise. The setting is beautiful but SIX SENSES NEEDS TO COME IN ASAP AND SAVE THIS PLACE !!!!

Super nice ! Just beautiful island and hotel! We had see view room , which is quite big and with super big bed and cool balcony! It’s a paradise…Restaurants are super tasty and breakfast is top ! We were beginning of a season, not many visitors and it felt so so good ! I would recommend this place ! I wish to come back !