Dromoland Castle Hotel

My husband and I had the pleasure of staying here, as part of a Tauck Tour. We arrived one day early to get over jet lag. When we arrived at 6:30 am, Michael was so kind, as was the man working at the reception. They explained it was too early to get our room, which we assumed since check in is later in the afternoon. They offered us complimentary breakfast pastries and beverages. Michael brought us to the Drawing Room where we could rest our eyes until the breakfast room opened in another hour. The room was so comfortable and it became one of my favorite rooms at the castle. While we were eating breakfast, Mike came over and let us know our room was ready…it was 8:30 am and we were so appreciative. So nice to take a little nap before we attended the Castle Tour, which was interesting and complimentary. We had signed up to go horseback ride at Castlefergus (which is excellent) and the lady working at reception researched the best taxi rate for us. Before coming here, I emailed the concierge department with lots of questions and they were so patient and informative. So nice that could exchange US dollars for Euros without a fee, just the exchange rate. One day was warm and we loved the lemonades in the room refrigerator, so I asked if I could buy 2 more and they said, no problem, they are complimentary and we will deliver them to your room. One late afternoon, housekeeping knocked while we were in our room, to do the turn down service. We invited them in and asked if they could leave the light weight quilt on, rather than the heavier comforter and they were so nice! The courtyard room was very clean, comfortable and quiet. The shortbread cookies, chips and beverages all complimentary along with chocolates later in the day were appreciated. At another hotel on our tour, they charged for any beverages used in the mini fridge. We were vey spoiled at Dromoland. Since we prefer “regular” food over “gourmet” food, we preferred the Fig Tree Restaurant for dinner. The waitstaff was friendly, especially the young waitress who told us she was going to college to become a doctor. The food was very good and we enjoyed a walk around the Walled Garden afterwards. When we told one of the employees at the castle that we were headed to the Fig Tree, they asked if we had a reservation? No, we responded, but when would we like to eat and they “rang up” the restaurant for a reservation. Also they gave us a ride in the van. It’s a short walk, but we did do a lot of walking here. Breakfast was amazing in the castle at the main dining room. So many choices! One morning we arrived early, sat in the gallery area and one of the employees offered to get me coffee while we waited. It’s just these added touches that make you feel special. My husband participated in Falconry with Jack and I was the spectator. Truly an amazing experience. My husband shares the video with everyone! I could not think of anything negative about our entire experience. One thing to keep in mind is that the area is a little desolate in that there are no other services within walking distance. That said, I’m not sure what you need that they do not have.

Dromoland Castle Hotel is a truly luxurious hotel. It’s beautifully decorated and the service is excellent. Breakfast is delicious and dinner at the hotel restaurant is wonderful. I would not however recommend the Fig Tree restaurant.

Where to start? Incredible staff make you feel welcomed, though the grounds and castle are stunning - it’s the entire staff that make the entire experience special. Exceptional accommodations in every aspect. It’s no wonder world leaders choose Dromoland. Thank you Dromoland, we will never forget you

Great service and food let down by a disappointing room and a computer glitch. We had booked a Discover Dromoland package that included breakfast and dinner in the main restaurant. The package cost around €1000 for one night only. We confirmed our stay as requested via the email prompt two days before our arrival. On the day of our arrival at about 13:00, we received an email to say our reservation had been cancelled! Having phoned them, they confirmed this had been sent in error but our dinner reservation had gone missing so they moved us to an earlier time. In the end, they honoured the original time as the error was on their part. We were assigned room 502 which was at the very top of the tallest tower - 100 stairs up from the entrance to our room and no lift. The final 50 stairs were up a narrow staircase that gave me vertigo. The room was far too small for all the furniture that had been packed into it. We could barely move. The furniture was cheap wood effect and the bed very uncomfortable. You couldn’t open the windows and despite the air conditioning it felt very claustrophobic. On the positive side, the service was excellent, as was the dinner in the main restaurant. We also enjoyed listening to the harp player and the live music in the bar. Beware this is a massive hotel, although it doesn’t feel corporate. However for the price we paid I expected more.

Excellent service, my travel mate was a bit sick for a little while, and the staff seemed to genuinely care. They are very friendly and social, and also very helpful and hard working. The castle was also very well cared for and clean. The activities were very fun. The grounds were also beautiful.