Castlemartyr Resort

I find it difficult leaving this review because I really like Castlemartyr Resort. The building and the interior are really lovely. It is very near us so very handy for bringing friends and family. However in the last couple of months there is always something that leaves us disappointed. A few months ago it was the restaurant in the golf club. Shockingly poor food and no acknowledgment when mentioned to staff. Last night it was the bar in Canopy. This is the third visit which has disappointed us. My husband ordered the prawn tacos for €27. Two tacos arrived with a bowl of boiled potatoes . We thought it was a mistake but said nothing. My son and his partner ordered the sharing plate for €34 and were going to get something else. It arrived with a couple of crackers and half slices of poorly toasted stale white bread. They asked for relish and got a pot of stewed apple. My son said it’s the last time he goes in there. Just very disappointed for them and for myself.

Absolutely BLOWN AWAY by the fantastic service and over the top hospitality at Castlemartyr! We recently had our wedding with 70 guests from the US staying on site there for four days and the accommodated every single unusual request we had! Sakshi, our coordinator, was phenomenally responsive and adaptive and calm to work with. The concierge team handled not one but two complicated room drops for all 70 of our guests that held really important information (when our surprise wedding ceremony was taking place) with ease + professionalism. I had my hair done by Alice at the spa, who was calm and easy to work with hours before the big party and I love how my hair turned out! The bar manager Barry was a delight and so friendly throughout all of our events. Kay, the F&B manager brought unmatched energy to each party with a big smile on her face and we felt so taken care of by hotel manager Paul. Jerry, the concierge, was available at a moment's notice any time we called down. We hosted a few wild events- a second line parade with a brass band, a pajama party ceremony in the garden, a scavenger hunt sending our friends all over the property on a wild goose chase for cocktails and snacks, a VERY LOUD talent show for all of our guests- and Castlemartyr just rolled with all of it happily and enthusiastically. Our family dinner at Chef's Table has been the talk of our family, many of them put it in the best meals they've ever had. Many of us work in hospitality and food and beverage and this is no small feat! The room service was quick and top notch- I had goujons every day that we stayed there hahaha! Not only that but the ROOMS themselves! So extremely comfortable, luxurious and spacious (especially for european rooms!) We cannot wait to come back to Castlemartyr for years to come. Thank you thank you thank you for changing our lives and changing our family & friends lives by showing us all SUCH a good time! Life is how it should be at Castlemartyr and we are so lucky to have experienced it!

Welcoming and friendly as well as helpful and attentive staff. Clean and luxurious rooms and building. Lots of beautiful facilities to keep everyone happy and relaxed. Even the room service felt like a luxurious event. The food was high quality with a great selection. Wish we could have stayed longer.

Very poor, not at all at the level we expected. Food at bar was bland, service quite poor. Smells in pool changing area and thermal suite were terrible.

We left another 5* hotel that morning to head to Castlemartyr to finish out our Irish holiday, and from the moment we arrived, we noticed the significant difference in standard of service and the whole experience including the hotel itself, the grounds, the staff. Castlemartyr is amazing. An amazing hotel but more than a hotel. A step above other 5* hotels. Receptionist was Irish, so we could understand her very well and got the full Irish welcome which is missing in other 5* hotels. Irish hotels need to give the Irish welcome "Céad Míle Fáilte". Rooms were immaculate and so well finished. I believe the Moto at Castlemarthr is that "No" is not part of the vocabulary, as nothing is ever a problem. The staff will accommodate your requests and make your stay a memorable stay for all the right reasons. Breakfast was made to order and such choice. The SPA was spotlessly clean and such a good facial I got with Anna. Products used were wonderful. I also love that you can wander the hotel, sit and relax in the peace and quite of the library or the many sitting areas around the hotel. The town is a short walk away and has a wonderfull gallary that is certainly worth a visit. Overall, I did not want to leave Castlemartyr, but had to go back to work. Looking forward to my next trip to Castlemartyr already. Castlemartyr holds to strandard of a true 5* hotel. A little piece of heaven!!