Castlemartyr Resort

I’ll start with the positives. The staff were very friendly and welcoming, the rooms were spacious, the bathroom was beautiful, and the grounds are absolutely lovely. Unfortunately, our overall experience was very disappointing. I would not recommend staying here when weddings are taking place, as the hotel seems completely focused on those events. Guests are unable to use areas such as the Knights Bar and the Manor House, which significantly limits the experience. We rang reception who said Knights bar was open for us but when we went there was another wedding. The staff need to align. We also struggled with dining options. We tried to get food in the Canopy Bar for lunch, but it was full, and there was a golf event on both days of our stay, which further restricted food availability. As a result, we had to order room service. We were charged a €10 tray fee, and to make matters worse, a sandwich listed on the menu at €17 was charged at €18, we didn’t say anything but again just disappointing. Service was also inconsistent. At lunch on our first day, my order was delayed to the point that my husband had nearly finished his meal before mine arrived. No effort was made to make things right. The bathrobes in our room were also very worn and shabby and are in need of replacement. Overall, the hotel has some excellent features but after our experience I wouldn’t recommend it.

Tea rooms lovely relaxing atmosphere. Beautiful staff . Couldn't do enough for us. Very nice afternoon tea and glass of bubbles .

Everything about this hotel is top class,It’s spotless but warm and friendly it has a lovely ambiance .The bar food and the restaurant food was excellent, lovely staff in all areas of the hotel, close to the village ,lovely farm shop nearby,

Overall an acceptable hotel stay, in a beautiful golf / parkland setting. However, at the price it did not meet our expectations in terms of facilities, decor, service and food in the Canopy Restaurant (note: we didn't eat in the 2-star Michelin Restaurant). The hotel is 20 years old and furniture and fittings were in need of refurbishment. The hotel's main business seems to be golf and weddings and the focus of their efforts - other guest have to fit round these two groups.

Jesse, David and the Manager took care of us through our High Tea experience. They were very helpful and made sure we had a very good time. They were eager to help out whenever they could and when they were needed. The High Tea was a worth while experience. It was made exceptional by these three members of staff. When we come back again we would happily let these three take care of us.