Castlemartyr Resort

Fantastic experience at Castlemartyr hotel. We thoroughly enjoyed our four nights there with family. The hotel made it so special for our two year old daughter. There was a cookie with her name on it left in the room and she loved the little horse teddy she was given on arrival. Staff were friendly and helpful. Gerald went above and beyond to ensure our stay was one to remember. The grounds are beautiful.

Very nice and good Resort. Very kind personal and very clean and good facilities. For adult couples who want to have an calm and comfortable stay not to recommend because it is a huge family hotel.

Beautiful hotel , Spa & Grounds Gerrard went above and behond to enhance our stay

A bit disappointing, stayed 2 nights here in one of the houses, clean, comfortable and beautiful surroundings, however we decided to have food in the club house and booked this a few days beforehand, on the day we were supposed to eat we received 2 phone calls explaining the establishment were functioning on a reduced menu due to circumstances beyond their control, upon arrival at the club house we were again informed of the reduced menu and handed 3 handwritten pages with 5 or 6 options to choose from and one page smeared with some sort of sauce or gravy We ordered and received our food but upon arrival my wife noticed quite a large hair in hers, she promptly sent it back and within 10 minutes had received an alternative portion. No allowance was made for this upon paying for the meal. On the Monday morning we were woken by the noise of ladders banging and talking outside at approximately 8:40am, upon investigation I went down stairs to have a nice gentleman standing at the kitchen window outside painting.. Far from 5 star that it claims to be after all we paid €950 for accommodation for approx 36 hours and to be woken by workmen Now don't get me wrong the surroundings are beautiful and well kept but it lacked that 5 star feeling. Upon checking out on Monday morning at 10am we reported our concerns to reception and were informed the duty manager would contact us…To date we are continuing to wait for that contact!!

Our experience in Castlemartyr was bordering on heavenly. We were very apprehensive about our first time at the hotel as our previous experiences with other "5 Star" hotels in Ireland have been major disappointments. We need not have worried. We were greeted by a wonderful gentleman from Cork who took our bags and made us feel like he was inviting us into his own home. We had the same treatment from the reception staff who took us through a quick recap of our booking and some relevant hotel details. When we got to our room we initially thought we had been give the wrong room as it was so palacial. The room consisted of a separate bedroom, reception area, dressing room and bathroom alongside a private patio area outside. The bed was incredibly comfortable but be aware, the bedding is "down feather" which we had to ask to be replaced due to allergies but this was done while we dined without any fuss. The reception area has a fridge, tea & coffee facility and a coat closet. The dressing room has full length mirror, wardrobes, steam iron, dressing table, personal safe etc. The bathroom was a palace unto itself. It consisted of a full size bath, walk-in rain shower, twin sinks, and separate toilet area. It also had access onto the patio area. On our first morning we decided on breakfast in bed so we ordered room service. The in room menu was fantastic. Being a Coeliac I was a bit worried about choices but the kitchen are absolutely on top of it. We simply ordered breakfast as normal but added a small note on the door hanger that a gluten free meal was required. Next morning a "Full Irish" gluten free breakfast appeared and it was perfect. That "ease of use" for want of a better term carried on throughout our stay. Lunch in the Canopy Brasserie was gorgeous. Again asking the wait staff about gluten free option garnered a whimsical look and a "you pick it and we'll make it" attitude. That resulted in me having a mouthwatering piece of short rib. Same attitude again for breakfast in the Canopy Restaurant, gluten free options easily catered for as well as a separate Gluten Free bar for cereals etc.