We returned after having such a wonderful time earlier in the year. It was my birthday in the June, and you can read my earlier review from then. We booked again to return 3 months later in early September, for 7 days. As we enjoyed the hotel and so much. This would have been our 3rd visit and very good reasons to return. All the staff are always on hand and so friendly as the Greek always are. We loved the hospitality, the Greek food, such a variety of choice at breakfast and at the evening too. We loved the atmosphere, the helpfulness and enthusiasm of all of the people that run this fabulous hotel. There is always a sun bed available and the staff will always help you with your sun parasol. The pools are nice and cool and not too cold. Something, sometimes you need when it’s hot. We have booked again for June this year 2024, again over my birthday. See what this year brings. Thank you all again. Look forward to seeing all again in a few months.

Superb hotel. Second holiday in this hotel. Everything perfect. Delicious food. The beach and water are very clean. Also the pools. Professional staff: especially Anna Maria (guest relations officer). And Larissa from the front desk.

The hotel was well located and the room spacious and well furnished. All parts of the hotel were kept extremely clean. Service was good, particularly at reception. The restaurant was good but not outstanding - the breakfasts were probably the best and I particularly liked the crystallised fruit which was an unusual touch. There was a bunch of roses in a vase in our room when we arrived, which were appreciated - but not only that, they were replaced twice during our stay. 2 slightly negative comments: (1) Bedroom slippers were provided in the room, which was great, but the cleaning staff changed them - and presumably threw the old ones away - about every 3 days which seemed very wasteful. (2) The transfer on our outward journey was very slow, taking 1 and a half hours with detours to Sissi and Agios Nicolaos before finally arriving at Elounda. At 10pm this was not welcome (the operator was Jet2). We were not the only ones who paid for a taxi for our return to the airport. Some reviews have commented that the hotel is a bit tired, which is unfair and gives the wrong impression. It is true that some fittings - eg showers - are probably due for replacement, but the overall impression is bright and modern.

We had a side Seaview room 408. Very clean, very comfortable bed and pillows. On our late arrival, the concierge got our bags to the room, where we found sandwiches and a bottle of wine. We were the last guests of the season but this did not make one bit of difference to the service, facilities or food. As other people state, the drinks and bar food are expensive, but we knew this before we travelled so it was no surprise. MARIA at the Sails bar was brilliant and food and drinks were brought to your sun lounger on the beach. Elounda is a short walk away with brilliant restaurants and cocktail bars. Boat hire in town is slightly cheaper than the resort. Overall I would definitely stay here again.

I recently stayed at Elounda Bay Palace hotel with my mother and 9 month old baby son. We booked it 24 hours before, looking for a quiet break and that’s exactly what it was! Firstly we arrived late roughly around midnight and when we got to our room there was sandwiches and Greek salad waiting for us which was a nice touch as we were hungry after a long day of travelling. Our room was nice but on the smaller side so we asked for an upgrade which the reservations manager kindly accommodated and we were moved to a ground floor double room which was ideal as it was right near the pool area and there were less steps for the pram. We did have a few issues with our new room as the lock on the door was temperamental as it was a key lock rather than the usual electronic swipe card, but we felt the reception staff couldn’t do enough to help and even offered us a complimentary lunch for our trouble. The setting of the hotel is very quiet and serene, given the time of year we travelled there it was off peak season so the hotel wasn’t full at all so there was no shortage of sun beds available etc. There is a sister hotel next door Elounda Beach and i believe you are able to use their facilities also but we didn’t need to. The food was lovely, just a standard buffet restaurant for breakfast and evening meal and then there are restaurants dotted around the complex you can use pay for lunch or pay extra for evening meal. One big negative I will say is the prices were ridiculous, 7€ for a coffee and 20€ for a subpar club sandwich and chips… I couldn’t understand how they could charge this much! We ended up going to the supermarket and buying bread, cheese and ham and having sandwiches for lunch every day as we couldn’t afford to eat in the restaurants for lunch every day. This is a really quiet resort and there is no entertainment on an evening so it depends if you want somewhere lively. It was ideal for us as we wanted a quiet week away! The staff were all so friendly and lovely and were so good with my little boy; it can be daunting taking a baby to a foreign country but they certainly made us feel at ease. The hotel is a short walk from the village of Elounda which is stunning and lots of places to eat and drink! It’s roughly a 20 minute walk. Overall we had an amazing stay and the views were beautiful, I would definitely recommend this hotel to anyone looking for a quiet week away with stunning views.