Belmond Hotel Monasterio in Cusco, Peru
Voted the Best Hotel in South America by the readers of Condé Nast Traveler, Belmond Hotel Monasterio deserves every accolade that comes its way. Built in the 16th century as a monastery on Inca foundations, this cloistered compound is located amid the historic splendor of Cusco, Peru. Most notably, the hotel serves as an ideal base for exploring the mystical ruins of Machu Picchu. Much of the original architecture of Belmond Hotel Monasterio remains intact, paying homage to its original seminarian occupants. In keeping with its intended purpose, the rooms and suites feature a mix of traditional and contemporary furnishings, with a gallery of religious art gracing the walls. Because of the high elevation, 11,000 feet above sea level, many of the rooms are equipped with an oxygen supplementation system for your added comfort.
Discover each room, hallway, and passage at the hotel, where every undiscovered nook seems to hold legendary secrets. Abutting the main square and courtyard is Illariy Restaurant, a dining retreat adorned with original paintings and art that serves distinctive Peruvian and international cuisine. Morning meals are taken in El Tupay Restaurant, and mixologists at the Lobby Bar are skilled at creating refreshing libations with the shake of a wrist. And if you are in the mood for a more private experience, simply ring for room service round-the-clock. Just a few blocks from Cusco's central square with the cathedral and many prominent museums, Belmond Hotel Monasterio provides an idyllic place to discover everything the region has to offer.
Location of Belmond Hotel Monasterio
Calle Palacio 140, Plazoleta Nazerenas, Cusco, Peru
Nearest Airport: CUZ
Amenities for Belmond Hotel Monasterio
- General Information
- 112 Guest Rooms
- 2 Restaurants
- 24-Hour Room Service
- On-Site Amenities
- Spa Services
- Laundry Service
- Art Collection
- In-Room Amenities
- Direct Dial Telephones
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Individually Designed Rooms
- Mountain Biking
- River Rafting
- Meeting Rooms
- Business Services
- Historic Sites
- Culture & Arts
- Summer Getaways
Reviews for Belmond Hotel Monasterio
After an unforgettable visit to the Sacred Valley and Machu Picchu and staying in other Belmond hotels, we were left wondering how things could possibly get any better. But they did, at the Belmond Hotel Monasterio, located in the heart of the ancient city of Cusco. To start with, I can't recall having stayed in a hotel in a building that dates from the 1500's. The history of this magnificent structure just wraps itself around you the moment you step inside. Later on we would find out that the building is owned by the Catholic Church which rents it to Belmond, on the condition that the building remains fundamentally unchanged. As a result, some 90% of it is as it was when it was a monastery. All of the public areas are dramatic and memorable. The building consists of 2 connected cloisters, or squares, and surrounds a beautiful, manicured, formal garden with a 400 year-old tree at its centre. There is a large lobby bar which oozes atmosphere and has a huge fireplace. There are two restaurants: the Illary, an informal one for breakfast and lunch within the cloisters and with a lovely view of the garden, and the other, el Tupay, a formal dining room diagonally opposite. The former is light and airy and the latter offers arched ceilings and subdued lighting. Both provide full table linen service. Upon arrival we received the good news that we had been upgraded to a larger room. It turned out that this room, when the hotel was a monastery, served as the apartment for the monseigneur. In its hotel guise it works perfectly. Referred to by the hotel as the, ahem, Presidential Suite, it offers a large, nicely furnished, two-level living space that is lit with four large chandeliers. There is a huge bathroom with double sinks, bath, large shower and toilet closet. Standard rooms are no doubt smaller but at the same time would be furnished in the same historical style. We giggled when we found the in-room safe behind an old, impressive, religious painting. In the room there was a huge king-size bed made up with some of the most beautiful bed linens we have ever seen or felt. The only thing missing that we have so enjoyed thus far in all the Belmonds are the small containers or bowls for jewelry and pocket coins. In each of the other Belmond properties where we stayed, there was such a container in each room and my wife really found it useful. This simply highlights the superb attention to detail of this hotel group. When it comes to service, neither of us can recall having had a better experience. The only other property in the same league that we could think of is the Island Shangri-la in Hong Kong. Nothing, absolutely nothing, was too much trouble for the staff. It didn't matter whether it was a special request at breakfast, asking for a dinner reservation through the concierge, the loan of an extra umbrella for our tour guide â€“ the uniform answer was "yes", delivered with a smile and it was done in no time. Part of this truly excellent service I think is due to the fact that department managers spend a lot of time outside their offices â€“ the classic "management by walking around". They keep a close eye on their team members but also take time to stop and chat with guests, asking where they come from and if they have any ideas that could make the hotel better. Food quality here is also first rate. For breakfast the hotel offers a small choice of hot items that can be ordered from, and delivered to, your table. There is also a huge buffet of other items. Granted, it is comprised of the usual items, but we definitely enjoyed the superior variety and quality. We didn't eat any lunches at the restaurant, but on two occasions we ate in the formal dining room. The first evening was a bit of a misfire. Our dishes weren't quite up to par. Very quickly Omar Farfan, the Food & Bev manager, was on the scene to speak with us personally, make things right and invite us back another night to prove that they could do much better. And indeed they did. We had commented how much we would have preferred to eat a traditional Peruvian dish. The manager had picked up on this and we were delighted when on the second evening we were eating a classic dish of chicken and rice, deliciously prepared and beautifully presented by Jorge, the executive chef. Omar and his staff completely exceeded expectations by handling this problem in such a friendly professional manner. Once again it made me think of how professional who become quickly involved can manage something effectively and that the stars truly shine when they recover so well. It seems apparent that the hotel supports and allows their managers to think on the spot as well. Bravo. And speaking of friendly, that is one of the biggest impressions that this hotel leaves on you. The staff really make you feel welcome and want your stay to be the very best possible. Unequivocally, I give this hotel 5 out of 5. It's an absolutely wonderful place, and though far from inexpensive, it truly delivers a superior experience in this wonderful city of Cusco.
bytowntraveler - Victoria, BC
spent 2 non-consecutive nights here. the hotel is in an old monastery is stunning. The location is excellent and central. The staff is very accommodating. The rooms vary greatly in size and quality. The first room we were in was quite small, the heat did not work and there was no ability to block out the light. The second room was a suite and was gorgeous. Easily three times the size of the first room full of fabulous antiques. The second room has it sown Wifi and it worked very well. The hotel Wifi was generally adequate. The breakfast buffet was excellent and the bar was also stunning and had great drinks. The significant drawback to me was the lack of a fitness room. for a hotel of this caliber not to provide such a facility to me is unacceptable especially when there are other fine hotels in the area.
amalaPrinceton_Nj - princeton, nj
We just stayed at the Monastery Hotel in the center of the historic/Inka part of Cusco and we were totally amazed by the beauty of this hotel. everything is breathtaking - from the entrance including the bar, to their own private chapel to the courtyard and the rooms. definitely one of my top 5 city hotels in the world. we had no clue how beautiful Cusco was and hotel reflects everything the city has to offer. the service was very attentive also. we had early morning wake up calls (3;30am) that came right on time.
Uli W - Washington DC, District of Columbia
This wonderful hotel, once a monastery as the name implies, is situated on a small, quiet square in Cusco. It is a short walk to the main square, but it is miles away in spirit. And speaking of spirit, the monks' chanting serves as the backdrop to the beautiful monastery where the courtyard is the setting for meals. The staff anticipates your every wish and is uniformly solicitous and friendly. When you return from the day's outing, some staff member will invariably remember where you've been and will ask you about your experience. It is obvious that they are proud of their hotel and their country and very much want you to share in their enthusiasm. We commend Alex, in particular, for his attentiveness and care. If you require oxygen because of the altitude, it will be provided. The hotel is elegant and the rooms are large and comfortable. Look no further for accommodations in this beautiful town of Cusco.
sabasavta123 - rochester
Pros: Excellent location, steps away from the Plaza de Armas and meters from the Museum of Precolumbian Art (which opens until 10pm and has an excellent restaurant) and the Inka museum. Historical building. It was previously a monastery and you will likely remember this location. The church is beautifully restored and has some superior paintings. The rooms and bathrooms are fully updated and very tastefully decorated. Service is excellent, with very well knowledgeable and helpful staff. All you need to do is ask. Cons: Smallish rooms, but to be expected since the building was a monastery In sum, this is one of those few hotels that we will remember because of its character and staff