Belmond Palacio Nazarenas

Gorgeous historic property in the most wonderful and quiet location: attention to detail, large suites, oxygen pumped into the rooms, fantastic restaurant and most attentive staff: we loved all the internal courtyards, the plants, the water features and fountains, the pool and everything else. Sad to have to leave.

Without a doubt, this hotel is your sanctuary. An oasis. (Literally with the only heated outdoor pool in the City). From the moment you are greeted with a lovely bouquet of flowers until you leave feeling like you’ve made new friends, you are taken care of in every respect. I was grateful for having a Butler on call via WhatsApp 24/7 to get me oxygen when I needed it and to help me plan my days and restaurant activities. My Primary Contact there was Saul. He was an eager, knowledgeable, friendly, and so very helpful and trusted advisor. I found every employee, day and night, to be dedicated to offering genuine service of the highest level. A special thank you to Fredy. The Suites are spectacular. From the Bluetooth Bose speaker to the cute hot water bottle placed in my bed each night, you will be delighted. Guaranteed.

Five star experience in every way. Beautiful hotel, amazing food, awesome spa, but the quality of hospitality is what made it an incredible experience. Shoutout to Saul who took amazing care of us. Cannot recommend enough.

An extraordinary hotel in the heart of Cusco. Outstanding food & beverage, a spa that goes beyond expectations, and spacious, beautifully designed suites. But what truly made the difference was the service. We were assisted by a butler, Saul Quispe — always attentive, incredibly professional, and able to anticipate every need. Truly exceptional service.

Last time in Cusco, I stayed in its sister hotel Monasterio, be a Belmond fan of course this time we stayed in Palacio Nazarenas. First of all, I would like to thank Gustavo, our butler, who took good care of us during the stay, we are so grateful! Our city view room is very classic, cozy with so spacious bathroom, the bed is quite comfortable that guarantees good sleep :-) the balcony is very big that allows 2 sets of chairs & table yet still many place. In the morning from balcony looking at blue sky with white cloud, with the reflection of pool, superb. Breakfast is full of selections on buffet and nice a-la-carte menu, and pls don’t miss their restaurant Mauka, they serve delicious food with tradition and creation perfectly balanced. My 2nd time in Cusco is perfect as well, I will be back.