Hilton Anatole

Veronica Mendoza at Media Grill and Bar was so accommodating! She was able to seat me inside right away since the outside seating area was a bit hot. I also needed a quiet place to complete my notes, and she seated me in a comfortable, peaceful area. Veronica was extremely pleasant and kind, and she checked in to make sure everything was going well. Way to go, Veronica!

I've never written a review about any stay, anywhere, but I needed to take a moment to do this because I cannot stress the significant role of team member DYLAN (who was working primarily at Counter Offer, but also at Top Golf). He was critical to the convenience and joy we experienced during our time at the property. Dylan was about more than just service-- he really wanted us to feel special. He even took the time to chat about Super Mario Brothers with my kids while we were being taken care of. He was so significant, in fact, that our entire family took a moment to find him and hug him the night before we left.

We have stayed at this hotel multiple times, and one of the highlights of every visit is the Media restaurant hostess, Veronica. Every single time we’ve been here, she has greeted us with a genuine smile, a warm welcome, and exceptional professionalism. She remembers returning guests, keeps everything running smoothly even when it’s busy, and makes everyone feel like they’re truly valued. Great service starts the moment you walk through the door, and she sets the tone for an outstanding dining experience every time. It’s rare to consistently encounter someone who is this friendly, attentive, and personable. She is a tremendous asset to the hotel and restaurant, and we always look forward to seeing her. Thank you for making every visit special!

Dylan is the best we loved him!! Great experience great involvement!

We enjoyed the hotel and Hade Waters and went to our favorite restaurant, Media Grill twice. We enjoyed both times, but our second visit with Eliseo was wonderful. He was friendly, attentive and just a pleasure!