Hilton Anatole

I’ve had a great experience here. Evan at the front desk was so welcoming and made me feel at home. For the price, it is exactly how I expect the furnishings, but comfortable and super large suites. Glad I came and thank you for the great service Evan!

Really great experience! 5 star service at Media Cafe from Jose. This server was incredible enough for me to stop and leave a review. The entire morning team is dedicated to elevated customer service. I’ll be back to the Anatole!!

Very nice hotel with a lot to do! Spent 4 nights / 5 days so got to see a lot of the hotel. They have several bars, a couple of restaurants. Gym(s), small water park (closed during my stay), lap pool, etc. The hotel grounds is also very large and well maintained. The rooms are large and very clean! Can be noisy at times but overall comfortable stay. Not the biggest fan of Hilton pillows or towels, but again, not a bad stay. They need better and faster coffee / breakfast service for a hotel that size. Opted to just past the line(s) and get my morning fix outside of hotel several mornings. Would definitely consider staying at this hotel again when in the Dallas area.

Asked if they housed ice agents ( as rumors has it they are this week) as I was looking at this hotel for my cousins wedding and pretty much confirmed they did

We are local and booked this hotel as we had NYE dinner at Evelyn around the corner. I am so impressed with the quality of staff care that I wrote a review to Hilton Honors and also wanted to post one here. Our experience started with a quick call to the hotel and if you say "Front Desk", then you do speak to a live person. Gretchen was my first interaction with the hotel and she explained to me the best place to park and she was able to reassure us that we did have a Tower Room (updated). We parked in the pay lots and took our parking receipt to get added to our room key. We met Ma (Matakang) as soon as we arrived and she was full of joy. She even took photos of us since the hotel was nicely decorated. We had no idea that the Ohio Buckeyes Football and their families were staying there for the championship game but we loved all the festive decor in the hotel. The Anatole is 45 acres so I was prepared to walk and to see the beauty of the hotel. Our first interaction was at The Lodge cocoa bar and Calista and Rie were so nice. Both of them are from Bali and they loved helping customers. We took a few photos and then made it over to Media Grill to watch the Texas football game. There were various large screens (without sound) but it was nice to see the plays. Ramon was our server and he said he has worked there for 40 years! He was very nice, helpful and kept our water filled up nicely! We then walked all the way to the Coronado Ballroom to see the place where I remembered that I had cheerleader tryouts. Everything was nice and the art was impressive. We then walked outside to see the beautiful grounds and some kids were playing football in the grass. It was so nice. The pool area had the standard hot tub and loungers but no bar service which is standard during winter. We were having a heat wave in Texas so a few people were enjoying the pool. The Verandah area for the gym was nice and there was a bigger gym on floor two. It was a beautiful walk and it is right next to the Tower building. We made it to our room with a city view and loved the updated amenities. I had to call guest services for toothpaste/toothbrush and Joy answered. She was very kind to send me some ASAP and she also helped me get in touch with housekeeping to get a quick refresh for the room. Andrew the housekeeping manager showed up quickly and Johana took care of our room with a refresh. They were both so nice. We then had plans for NYE so we walked back to the Atrium side for photos. A nice person named LI was great in snapping a few photos and so nice on NYE. On our last day, I asked Martha with housekeeping for coffee and she brought it over quickly and she confirmed my checkout time. I was thankful for the late checkout granted by Terry on the phone. She thanked us for our Hilton Honors loyalty and she was very sweet on New Years Day. We checked out on the atrium side and Evan was great - He explained all the charges and made sure our key was programmed for the exit out of the pay lot. We saw MA again and she was so sweet and helpful as we said goodbye on New Years Day! Thank you again for an exceptional stay and we are thankful for the great staff that made our stay truly perfect! I included a picture of the "Amenity Pass" which is a small card. The amenity pass is $32.70 per night including tax. We opted for the self parking which had in- and-out privileges and it cost $41.14 per night with tax. These rates are standard for amenity properties close to the Dallas Downtown area or The Design District. Thanks again for a great stay during NYE!