Hotel ZaZa Dallas

We are always drawn back to Hotel Zaza for their excellent customer service and 2 outstanding employees. Richard and Luis are very focused on guest needs and attentive to detail. They are a great asset to Zaza! We look forward to a future staycation.

Exceptionally well kept, clean and quiet hotel in uptown Dallas. Convient walking distance to great dining, coffee, grocery stores, and the Katy walk/ run trail. Nice, private relaxing pool area with great poolside bar service. Most of all, the hotel features an exceptional staff, including the valet team (Craig, Gordon, Keith, Daniel) - these guys go above and beyond to accommodate your stay and just be helpful and kind folks in general. I couldn’t recommend Hotel Zaza more and I will use them exclusively for my future trips to the Dallas area.

Fantastic location and EXCEPTIONAL service. The rooms are huge, the food was great, the shuttle service was so wonderful and the staff couldn’t have been friendlier. And the endless candy jars placed around the hotel were irresistible. We didn’t want our stay to end!

Run, don’t walk to stay here. Had THE best service… Every single staff member and valet were top notch. The rooms were huge, would love to see queens in there instead of fulls, but the space, location, service and amenities more than make up for bed size. Plus there are options for king beds if they’re available. The staff goes above and beyond, there’s lots of places to eat, a shuttle for convenient trips, and everything you may need.

We had an amazing stay at Hotel ZaZa in Dallas, and a huge part of that experience was thanks to Tristan at the front desk. From the moment we arrived, Tristan was welcoming, professional, and genuinely invested in making sure our stay was perfect. He went above and beyond to make us feel at home—offering fantastic local recommendations for restaurants, activities, and even little-known spots that only a true Dallas local would know. Everything he suggested was spot-on and made our trip that much more memorable. He handled our check-in smoothly, helped us with a couple of special requests, and even remembered our names throughout the weekend—which added such a personal touch. You can tell Tristan loves what he does and takes pride in making guests feel valued. In a world where customer service often feels rushed or robotic, Tristan was a breath of fresh air. Helpful, knowledgeable, friendly, and just overall awesome. He’s a true asset to the Hotel ZaZa team, and we’re already looking forward to our next stay—partly because of him! Thank you, Tristan, for making our experience unforgettable!