Hotel ZaZa Dallas

We have visited Hotel Zaza for the last 10 years. I am sad to say that it is not the same. We are here now and the room is shabby, obvious water damage in the ceiling and walls. Service had declined, ordered lunch at the pool, an hour later no food. But, very busy with only two staff. Came back to the room and it had not been cleaned. The is DEFINITELY not the level of service that we have been accustomed too. We have always touted Zaza as being the pinnacle of hotel service. Hate to see the decline.

We love the Hotel ZaZa Dallas Uptown. It is convenient to our office and walking distance to many great restaurants in the area. Great location. We had a group room block for our team for a training we did at our office. This is definitely our go to hotel when staying in Dallas.

I checked into ZaZa Dallas and the Valet and Front desk gave me a warm welcome back! After checking into I enjoyed my time at the Dragon Fly bar. The atmosphere was fantastic, and the bottle of Bonterra Sauvignon Blanc paired perfectly with the delicious lamb chops! It was a memorable dining experience. Additionally, I must mention that my room was absolutely luscious, contributing to an overall enjoyable stay.

We celebrated our Son's Rehearsal Dinner, Poolside Welcome Party, and reserved rooms for our out of town guests at Hotel ZaZa Dallas. We received many compliments about the weekend from the delicious meals, to the atmosphere in the Dragon's Den and at our poolside party. Services from the valet staff, front desk, and restaurant personnel were professional, courtesy and friendly. Meals served poolside and in The Dragonfly restaurant were complimented by many of our guests. Rooms are spotless, and beautifully appointed with unique decor. We worked with Event Sales Manager, Samara Atwood whose efforts and guidance helped us plan a truly memorable weekend.

My husband and I celebrated our anniversary with a staycation at Zaza and had the best time! The staff was very kind and helpful, making sure we had the best experience. The room was great and spacious. The bar at Dragonfly was lively and fun with great cocktails. The pool was intimate but still fun and a great way to end the evening. Highly recommend!!