Hotel ZaZa Dallas

Cocktails to celebrate a wedding, fantastic attention to detail, generous staff, convenient shuttle to dinner then back for drinks. All of this only made better by the port and warm chocolate chip cookies! Heaven!!!

I’m very picky about what I hotel I stay at - ZAZA is a perfect hotel if you’re looking for 5 star service. The rooms were excellent as well. I’ll certainly stay here again when I return to Dallas, Texas

We had our company event last night at ZaZa ballroom and I'm just so blown away by the service we received. I cannot speak highly enough of Hotel ZaZa's catering manager, Ashley Ayers. She & the banquet assistant manager, Brant, were an absolute dream to work with and made my job so easy in executing our extraordinarily successful company's 10th Year Anniversary Celebration in the Uptown Ballroom. Ashley poured her heart and soul into this event planning with me for what felt like years. She went out of her way & bent over backwards to be accessible to me and was so prompt and helpful with any questions or concerns I had. She put me completely at ease and treated us like royalty. I've never felt more pampered & important. I could go on & on but I could not have done this event without her. The GM, Alex, could not have been more of a pleasure to work with. He's kind, considerate, thorough with a knack for attention to detail and makes you feel like the most important guest in the hotel. He's my new favourite. I'm at a loss for words, I'm just so over-the-moon thrilled with how everything came together seamlessly with all of their hard work. They catered to our every whim with special requests that popped and kept my executives happy and that's all I could ask for. Brant was exceedingly gracious, extremely professional, considerate and anticipated our every need from start to finish. I cannot speak highly enough of him. Trust me when I say you want him on any event you're hosting at ZaZa. Between the three of them, they are a complete dream team. They worked so hard and deserve complete kudos for our unforgettable, breathtaking evening. We'll remember this for years to come and they made me look good!! I cannot thank Hotel ZaZa enough for your hospitality and royal treatment. I'm sure I'll have more to add, but I just got home & had to rave about our experience. I can't wait to come back.

Alex and his staff are the best. I work in the shipping industry nothing but a good get away...excellent bar staff, and valet service to take care of my beast of a car.. I would also like to thank room service, they helped me with my ice issue..again I would like to thank all the staff especially the bar staff.... I will be staying again maybe a theme room with that special person.

I stayed in Zaza for three nights on a business trip. First time in Dallas. Although the hotel was decorated to look special, it didn’t impress me. Everything in design is a bit over the top and feels glued on. To my taste, too much, but obviously there are people who love it. Service at front desk was alright but not more than that. I had requested in my booking feather free pillows and blankets. They were still feather. Next morning repeated my request at front desk. Nothing was done. Not a killer for my stay, but left my feelings cold. The room was alright but nothing special in there. Breakfast was very average. The hotel was clean and tidy, and everything basically works. The price was too high for the overall quality and service though.