Hotel ZaZa Dallas

Hotel Zaza’s Bungalows provided a great staycation destination with their elegant styled condo-feel and prompt room service in a relaxed neighborhood environment. Ample parking right next to the unit, a wide-open courtyard area, fresh amenities and well-appointed rooms make Zaza Definitely worth another stay!

We really enjoyed our stay at Hotel ZaZa. Upon arrival, they upgraded us to a roomy suite. The decor of the room and the entire hotel is unique -- interesting and well done. The service was incredible. Our breakfast in the hotel restaurant was one of the best I've ever had. The location is a little bit away from all the action in downtown, which was perfect. It was quiet but close enough to everything to be convenient. Next time I'm in the area I will definitely return.

I want to start by saying that we love Hotel ZaZa. When we arrived our reservation had been lost, unfortunately. They were also sold out due to Dallas Mini Market taking place. We were only able to stay one night and had to find additional lodging for our 2nd and 3rd nights. The service we received while staying was wonderful and we will stay again.

Upon arrival we were pleased and we were assisted very well with bags, checkin ect. Rooms large and bed very comfortable! Well stocked and nice balcony overlooking the pool but the room is very dark! We were let down when we went to have breakfast the next morning and the restaurant is closed as they have a big conference on, we weren't told on checking in! So back to the room and order room service and wait 40 mins for it! Same the next day!! A letter under the door perhaps or advise your guests upon checkin. What spoiled it the most was on the day of check out we were woken at 8am with housekeeping banging on the door asking us when we are checking out, tell them not yet as checkout is 12! Not only do they keep knocking but over the next hour 3 separate knocks with the same question! When brought up at checkout we were told "we are at maximum capacity, we need to clean some rooms early" not good enough! We paid high dollar for the room we are entitled to our normal checkout time with no interruption.

I've been to ZaZa several times for special occasions, and just love the unique themed rooms. The restaurant is usually busy, so you will want to make reservations. It is nice to just hang out at the pool and watch the fun start to happen around you. The staff spoil you as soon as you arrive. Go ahead and book a massage for in your room, you won't regret it.