The Joule

⭐⭐⭐⭐⭐ **An Exceptional Five Star Experience** From the moment we arrived, this hotel exceeded our expectations. The beautiful atmosphere, luxurious amenities, attention to detail, and, most importantly, the exceptional staff made our stay truly unforgettable. A **very special shoutout to Colette**, who went far beyond simply providing excellent service. She was instrumental in helping us plan and coordinate our amenities, making sure everything was arranged perfectly and that our experience was seamless from beginning to end. She was incredibly attentive, knowledgeable, accommodating, and genuinely invested in making sure we had an amazing stay. Colette didn’t just book our amenities, **she helped create the experience**. She anticipated our needs, made wonderful recommendations, followed through on every detail, and made us feel like valued guests rather than just another reservation. Her warmth, professionalism, and personal touch were exceptional. She is exactly the type of person who elevates a luxury hotel experience and deserves to be recognized for it. Another highlight was ** the bartender at the pool bar**, where he continued to provide the same outstanding level of hospitality. His energy, attentiveness, and personality made our pool experience even more enjoyable. He consistently made us feel welcomed and taken care of, and his service was truly memorable. **Cherry, the masseuse**, was phenomenal as well. Her professionalism, skill, and attention to detail created an incredibly relaxing and luxurious experience. She made the entire treatment feel personalized and was another reason our stay was so special. And **Wes** deserves recognition for his exceptional hospitality and professionalism. His kindness, attentiveness, and willingness to go above and beyond contributed to making our stay feel effortless and special. It’s rare to experience a team where multiple employees genuinely take pride in what they do. **Colette, Cherry, Pool Bartender (sorry I forgot his name) and Wes are truly assets to this property and represent the very best of five star hospitality.** We left feeling relaxed, appreciated, and incredibly well taken care of. This was more than just a hotel stay—it was an **experience**, and the staff made all the difference. **Five stars without hesitation! ⭐⭐⭐⭐⭐ We will absolutely be back!**

We had an exceptional evening at CBD Provisions. Two friends flew into Dallas from China - their first time in the States, our server Wes had excellent suggestions for all of us and the combination of unique food and welcoming service made everyone’s experience memorable and enjoyable. Also, the Joule’s location and proximity to various entertainment is a plus.

Got a room upgrade from Curtis at the front desk, the staff really go above and beyond to help you at every step. The Valet and check in process really stand out, they go above and beyond to make you feel so welcome. We browsed for books and got coffee while our truck was loaded on the way out. 5 star service all the way.

Wes and Donna served us with exceptional skill, professionalism, attentiveness, and expertise. The Chef was wonderful and interactive when asked about the unique and delicious servings. It was a delightful celebration for our anniversary, complete with a personal card and all the service expected for the Joule experience. The distraction of lobby construction was soon forgotten with the welcoming service by the staff at CBD. Thank you Wes and Donna.

We just ate at sasetta it was delicious! Jessica our server was super sweet. Homemade pasta and the meatball appetizer was incredible