The Joule

Had a great stay at The Joule and would absolutely recommend it, especially for business travel and conferences. I was there for a business conference, and from check-in to checkout the experience was smooth and welcoming. Kyiana Wheeler and her team were fantastic. Kyiana provided excellent customer service from start to finish and made sure everything was handled with care. Alejandro was also incredibly responsive and easy to work with. The staff serving breakfast and lunch were friendly, attentive, and consistent. Several people commented on how good the breakfast and lunch were from the conference. The restaurant on site was a highlight. Edith was wonderful, and the pastries and food were so good that I ate there multiple days in a row. Definitely worth it, even if it meant extra trips to the hotel gym. Overall, great service, great food, and a team that clearly cares. I would highly recommend The Joule for a business conference or stay and will happily return.

It's not often a hotel provides you with a perfect stay but The Joule in Dallas succeeds. Independently owned might have something to do with its intimate seamless service, stunning and functional rooms (actual drawers for clothing), a great downtown location and a wonderful concierge. John Paul knows Dallas and can advise you on what to see and do, he can also produce miracles ( a reserved seat in a sold-out restaurant at the bar no less). Spotlessly clean, a lovely stylish atmosphere; be sure to dine downstairs at Sassata with a great wine list (don't miss the lobster pasta)! Having never been to Dallas I felt comfortable and safe staying there. You will too! Make sure to get a room facing the Eye!

Sydney was absolutely amazing!!!! She went above and beyond to help me out! To the point of going to CVS to get some things I forgot! Never had better customer service!

Listen, this boutique hotel in Downtown Dallas is a jewel of opulence and class. The spa is everything, and the rooms are so cute! The owner’s taste in art is a terrific touch on everything. I enjoyed my spa day, the amenities are plentiful, and everything was just right for my staycation! Can’t wait to return.

We had an absolutely incredible experience at this hotel, and a big part of that was due to the amazing staff who went above and beyond to make our engagement truly unforgettable. Clayton was our first point of contact and helped coordinate the room arrangements leading up to the engagement. From the very beginning, he was thoughtful, attentive, and genuinely invested in making everything perfect. His communication and care set the tone for such a meaningful and special moment for us. Malik was also fantastic and helped us seamlessly move from one room to another during the experience. He was kind, professional, and made what could have been a stressful moment feel completely effortless. Beyond Clayton and Malik, every single staff member we interacted with was incredible. Everyone was warm, welcoming, and clearly committed to making our stay and our engagement as special as possible. It truly felt like the entire team was celebrating with us. We are so grateful for the care, attention, and kindness shown by the staff, and we couldn’t have asked for a better place to get engaged. We highly recommend this hotel to anyone looking for exceptional service and a team that truly cares.