InterContinental Danang Sun Peninsula Resort

We had high expectations for our stay and while the team at the beach and Long Bar were fantastic, the resort overall did not live up to 5-star standards. Beyond service inconsistencies at the main restaurant and disappointing room allocation, the post-stay communication was what truly disappointed us. While management was prompt to send a generic follow-up offering a conditional future room upgrade, communication completely ceased as soon as we declined and inquired about alternative gestures for a non-staying visit. True hospitality and good service means carrying care and communication all the way through not just offering standard gestures when convenient. The resort lacks the finesse expected at this tier.

I would like to express my sincere gratitude to the hotel for a truly comforting and touching stay. When my girlfriend fell ill—suffering from dizziness and nausea to the point where she couldn't care for herself—the hotel manager, nurse, and staff provided us with exceptional care. Despite the heavy rain, they visited us multiple times to check on her condition and thoughtfully brought us plain congee and ginger tea. I am especially grateful to Ms. Đông Đông and Nurse Kim Nhat. When my girlfriend’s condition worsened the next morning, Ms. Đông Đông efficiently handled our checkout arrangements, coordinated internal hotel logistics, and arranged a taxi to the hospital. Nurse Kim Nhat accompanied us the entire way, offering constant comfort and encouragement. She also coordinated with the hotel's airport staff to secure us access to a priority security lane and personally pushed my girlfriend in a wheelchair for her medical examinations, allowing me to focus on handling payments and other necessary errands. This stay gave us a wonderful experience defined by warm, personalized service. Once again, a heartfelt thank you to the entire hotel team! ^_^

We stayed in a 3 room villa and Mochi took care of our every need the entire time. I can’t say enough about how special we felt by all the employees at this resort. Everyone was so friendly, the food was excellent, the beach was amazing, the activities were perfect, the pools were gorgeous, and the food was out of this world. They had something for every taste bud. The architecture in this resort is stunning. We got to witness the monkeys, and they shuttled us by golf cart anywhere we wanted to go in this resort. Ask for Mochi! You will not be disappointed!

A truly world class hotel. Every element of it, from the location, to the rooms, to the service, to the food, stacks up against the very best the hotel world has to offer, anywhere. It takes an awful lot to impress me these days, but I was seriously impressed! When I return to Vietnam, as I surely will, not including a stay here would be unthinkable.

We have stayed at Danang intercontinental. The hotel was fabulous, the staff was so friendly, so warm and so helpful. The hospitality was just fantastic. And the lounge at da nang was very good. Our host Hien - airport manager was very friendly and very warm. Looking forward to visit again.