Good hotel! Dinner enough choices, decent quality and services good, especially the lady called Le Ly who serves us. She’s very cheerful, good English and polite. Even ask to replace my hot coffee which becomes cold cause I have left it on table for long. Very attentive services. The views like angle!

The Intercontinental Hotel is a feast for the eyes. Everywhere you look there is something photo worthy. The food was excellent, and the staff was great! We especially loved Thi Quynh (Sue) in the lobby as she made us feel like family the minute we arrived! All the staff took their job seriously and professionally. This is a must stop in Vietnam! Travel tip: If you have a long wait before your room is ready, have your swim suit handy and head to the Long Bar Pool - beautiful and cool!

Uyen Le, Tham Nguyen, Anh Nguyen, Ly Le and Danh Do, Omkar and Phuoc Le - such an amazing staff. We really enjoyed being with you. Food, Service, everything outstanding. We will be back soon. We Head so nice conversations about Vietnamese Food.

The whole experience was great at first, as expected, until some incidents happened. The house we were staying in was under redecoration. Unbearable noise and pungent smell flew into our room. We contacted the reception right away and decided to go out. In a few hours, the manager called us to express apology for the mistake and willing to move us to villa. We accepted it and had even much more amazing time there. Despite of the situation that shouldn't have happened, the professional team still managed to take necessary measures and negotiate with the guests. Like their attitude showing no hesitation to take responsibility and turing a possible dispute into a wonderful answer. Give credits to the hotel and thanks to Dong, Angela and all those who helped us during the vacation.

We had a wonderful time here during the happy our. Thao was our server and he was amazing. He was constantly checking and helping us if we needed anything with such a great smile! The cocktails were amazing and all the foods were very high quality!!