Hotel Cuna del Angel

We had a 2 night stay as a base for local activities. The hotel is small, boutique and colonial in style. Our room was well equipped, clean and with a terrace leading out to the garden and pool area. We played in the pool and sat and watched howler monkeys and capuchins. The food was outstanding in the restaurant. Staff were polite, attentive and friendly - especially the restaurant staff.

If you're looking to stay in Dominical area, stop looking and book this hotel right now. It's beautiful inside and out. You'll be greeted with a drink. All the staff are extremely professional and attentive -- they will remember your name. The restaurant is spectacular -- the food is SO fresh, portions are generous and the service is outstanding. The interior architecture of the lobby seating area and restaurant are very Costa Rican and just beautiful. The rooms are nicely decorated and beds are comfortable. There's a gorgeous pool area as well, which we didn't have time to hang out at, but sure wish we could have. If we had the time, we would have stayed a few more days just to lounge around this place.

It’s very rare for me to write a not good recommendation but unfortunately this is the situation. I will start with the good things first: This is a beautiful hotel. The swimming pool is amazing and their lobby is so welcoming, we enjoyed sitting and just reading there. The lady during the check-in was very kind and helpful with a wonderful welcoming attitude. But and there is a big but I will not recommend this hotel: First of all it’s right next to the highway.. we stayed in room F and the noise was intolerable during all night. We had 2 problems that the staff didn’t know how to handle: 1. We had a huge spider or crab inside our A/C. We called the front desk and then the technician that tried to find it but didn’t manage to do so and we had lots of noises during the whole night. 2. Around 23:00 the smoke detector started to make noises. We called the reception and no one answered. After 5 minutes we went there and found only the guard who didn’t know what to do (and didn’t understand a single word in English). He tried to call the hotel team and when he reached them after 10 extra minutes he just kept asking if we smoke in the room or if we used the hairdryer.. (we’re not smokers and off course we didn’t use the hairdryer). Finally the smoke detector stopped by itself. This situations can happen sometimes, the main problem was the way they handle it or didn’t handle it This is not the quality of service that we use to get and especially not in hotel like this, for us it was a real disappointment 😢

This hotel is very attractive. We had an upstairs room over looking the small pool. It was clean, with nice bed linen et. Air con functioned ok. We did have a problem with the shower, & did mention it, but it wasn’t sorted out during our 3 night stay, maybe we didn’t stress the problem enough. It was functional but had a loose connection, so could easily flood the bathroom!! That being said, we enjoyed all the food & drinks we had. And the service was very good, & professional. Some of the staff have good local knowledge which was very useful. The pool & gardens are nice, but are small, so at times it was a bit crowded. You can hear the road from the pool area, but we weren’t disturbed in our room

Room cleaning, need some upgrading. Food ok, not special wonderful Service helpful and friendly Small hotel , nice cute pool . In the middle of green vegetation it has lot of potential but I guess now it is nice new ideas, very quiet and it has a relating atmosphere