The Dorchester

One of the best hotels I’ve ever stayed in. Everything was perfection. From the room to the breakfast to the service and amenities. Couldn’t recommend this hotel more

The reason for our visit was to celebrate a 70th birthday. Prior to our arrival I had lots of communication with the Guest Relation Team, drilling down on exactly what was required to make the stay memorable, and in the main this was achieved. The suite, 517, a Prestigue Dorchester Suite was stunning. Spacious, immaculately presented, with flowers, balloons, a cake etc., On our arrival we were greeted by a Butler, Miguel. Sadly that was the last we saw of him or in fact any other Butler during our 3 night stay! I had paid for additional flowers to decorate the suite and Phill, from the hotel florist, excelled himself. There were perfect. I also made reservations in Vespers Bar for the evening, along with dinner reservations in each of the main restaurants; The Grill, Alan Ducasse, China Tang. A different dining experience in each one. I have to say it is the 'Dorchester Team' who made the stay so memorable. Everyone we came into contact with went above and beyond to make us feel special. Here are a few that deserve a special thank you: Butler Miguel - Thank you for making our arrival so special. Sad we did not get to see you or any other member of the Butler team during our stay. Sandro - Promenade Restaurant Jacomo - Vespers Bar. Such a gentlemen, excellent service, even walked us to the Grill Restaurant as well as on other visits to Vespers made a point of coming and saying hello. Alex and Charlote - The Grill. Thank you both for such a warm, friendly service. Michele - Promenade Restaurant for breakfast - highly professional, warm and engaging - even arrange a small birthday cake. Mateo - Artists Bar - Relaxed, professional service. Took time to engage. Athena - Vespers Bar - very friendly, with a warm character Rashid - China Tang - Even though the restaurant was very busy he made an effort to ensure we had a memorable evening Mayo - Artists Bar - Evening cocktails served with a most friendly service. Vilma - Room service - very professional as well as friendly. With a wonderful smile. There is a considerable amount of 'rooftop' construction. Something I was not made aware of until our arrival, which was somewhat disappointing. Our suite was on the 5th floor, there was some residual nice during the day, thankfully not enough to spoil the experience. The Butler Team - as I have said I would have expected more from them. They were quick to answer the phone however, anything I requested was passed onto another member of the hotel team. We ordered breakfast on our suite on two occasions and both were served by a member of the room service team. Not, as we had expected by our butler! Butlers in the past, at other hotels, have taken charge, as well as being a major part of the stay. All-in-all we had an amazing, memorable time, and I would definitely return and recommend a stay so you can experience all the Dorchester has to offer.

Enjoyed a breakfast here, ordering the eggs royale, toast and English breakfast served with their selected teas. Food was beautiful - although the price for toast and having to ask separately for butter could be improved. The decor is wonderful and makes it more enjoyable. All the staff we encountered were friendly, polite & helpful. Would return when visiting London again.

This is undisputedly one the nicest friendliest hotels I’ve visited. The reception team are especially helpful and the team were very efficient, particularly as I had to leave in a hurry and needed a cab. The setting is stunning - make sure you visit the shop next door (which is currently Christmas themed!).

Afternoon Tea and service from staff is excellent great location, door men and staff are friendly, perfect treatment even for daytime guests. It signifies how hotel guests are treated. Expensive but work every penny