Burj Al Arab Jumeirah
Dubai, United Arab Emirates
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About the Hotel
Designed to resemble a billowing sail, Burj Al Arab soars to a height of 321 meters, dominating the Dubai coastline. A chauffeur-driven Rolls Royce, private reception on every floor and a brigade of highly trained butlers assure personalized service throughout your stay at this member of American Express Fine Hotels & Resorts. Arranged over two levels, with floor-to-ceiling glass windows gazing across the Arabian Gulf, each duplex suite accommodation reflects the finest the world has to offer.
Location
Burj Al Arab Jumeirah
PO Box 74147
Dubai, United Arab Emirates
Nearest Airport: DXB
Features and Amenities
- Dining
- Poolside Dining
- Outdoor Dining
- Private Dining
- 24-Hour Room Service
- Wine Cellar
- Private Chef
- Spa Cuisine
- Bar & Lounge
- Dining Room
- Healthy Cuisine
- Wine Bar
- Deli
- Lounge
- Oceanfront Dining
- Waterfront Dining
- Restaurants
- Michelin-Starred Formal Restaurant
- On-Site Amenities
- Concierge
- Shuttle Service
- Helicopter Transfers
- Heated Pool
- Beach Butler
- Shopping Shuttle
- Fitness Center
- Sauna
- Indoor Heated Pool
- Boutiques
- Wellness Center
- Pool & Beach Cabanas
- Multilingual Staff
- Art Collection
- Hamam
- Limousine Service
- Cigar Lounge
- Beach Beds
- Beach Access
- Car Rental
- Beach Amenities
- In-Room Spa Services
- Outdoor Pools
- Private Concierge
- Boat Shuttle Service
- Indoor Track
- Winery
- Personal Shopping Service
- Health Club
- Aquarium
- ATM
- Beach Cabanas
- Chauffeur Service
- Marina
- Indoor Jacuzzi
- Helipad
- Hot Tub
- In-Room Amenities
- Air Conditioning
- In-Room Safes
- Mini Bar
- Satellite Television
- Built-In Power Adapters
- Marble Bathrooms
- Jetted Tubs
- Luxury Linens
- Luxury Bath Amenities
- Mini Refrigerators
- Soundproofed Rooms
- Rain Showers
- Espresso Machine
- Work Desks
- Bathrobes & Slippers
- Family
- Babysitting
- Baby Amenities
- Interests
- Beach
- Food & Wine
- Honeymoons & Romance
- Hotels
- Michelin-Starred Restaurant Onsite
- Signature Perks
- Spa
Reviews for Burj Al Arab Jumeirah
Poor customer service
We booked a non refundable stay in the burj for this June. Yesterday I see on Facebook that they are closed for renovations. They didnt even contact me regarding it. When I reached out to them via email they offered me to stay in one of their sister hotels for the same price (the audacity to even suggest this I could not believe). Then they offered me a refund which I accepted. My issue is the total lack of regard they had for me and others like me who have planned their holidays with the intention of staying at the burj. They knowing made a desision that will negatively effect lots of people Who have reservations in the hotel. And also they never even offered a voucher or a discount of future stays due to the inconvenience they caused. Disgrace of a hotel service.
Billy W
Best Hotel Ever
This is a beautiful hotel, room was amazing, food was delicious but it was the staff that made it a truly outstanding experience, thank you all
DuncanMG19 - Northampton, United Kingdom
Shout Out For Our Butler
Me and my friend recently stayed in Burj,I must say Our Butler Miss Sayma went above our expectations. We must come back for another stay very soon...
Reem A
Amazing
My stay at Burj Al Arab on March 31 was truly unforgettable. From the moment we arrived, the level of service was exceptional—every member of the staff was warm, friendly, and incredibly attentive, making us feel genuinely welcomed and cared for throughout our visit. A special mention goes to Emanuel, who went above and beyond to ensure our stay was nothing short of perfect. His attention to detail and dedication to guest experience made a lasting impression and truly elevated our time at the hotel. While some amenities were temporarily closed, the hotel more than made up for it by granting access to facilities at their partner property. This thoughtful gesture meant we didn’t feel like we missed out on anything—in fact, it added even more variety and enjoyment to our stay. Overall, it was a luxurious and seamless experience, defined by outstanding service and thoughtful hospitality. I would highly recommend this hotel to anyone looking for a truly special and memorable stay.
400lemuely
AMAZING BUTLER SERVICE
Sayma was fantastic. She made sure we were really well looked after, went above and beyond and got us everything. Highly recommend
Shoaib K
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