Dukes The Palm, a Royal Hideaway Hotel
Dubai, United Arab Emirates
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About the Hotel
Situated on the Palm Jumeirah, Dukes The Palm, a Royal Hideaway Hotel, a part of the LVX collection by Preferred Hotels & Resorts, opens its doors for those travelling from all over the world. This luxury hotel offers guests quintessential British charm with cosmopolitan luxury to create a truly memorable experience. Sister hotel to the award-winning DUKES LONDON in Mayfair, this elegant Dubai hotel boasts spacious, contemporary and chic rooms where guests will find tranquility as well as the hallmark of DUKES’ signature attention to detail.
Location
Dukes The Palm, a Royal Hideaway Hotel
DUKES DUBAI Oceana Palm Jumeirah
Dubai, United Arab Emirates
120015
Nearest Airport: DXB
Amenities & Services
- Pool
- Restaurant
- Beach Access
Reviews for Dukes The Palm, a Royal Hideaway Hotel
Wouldn’t come back
Really disappointed- the food was awful! We really struggled every night as the food was constantly cold and disgusting. Atmosphere was very rushed and ques for everything so wasn’t very relaxing. It was very clean and staff were helpful but as we didn’t like the food it was massive for us as we was all inclusive. I would say value for money definitely wasn’t there - I would definitely expect more for the money
Mobile10454424164 - Bridgend, United Kingdom
Disappointing Experience for a 5-Star Hotel
Very disappointing experience for a 5-star hotel. It took us nearly 3 hours to complete the check-in process, including the time it took for our vehicle to reach the lobby from the roadside entrance. This was extremely frustrating and not the level of service we expected from a hotel of this standard. The room itself was quite average and did not particularly feel like a 5-star experience. To make matters worse, after checking out, we had to wait approximately 45 minutes for our vehicle to be brought to us. Overall, the long delays during both arrival and departure significantly affected our stay. We expected much better service, efficiency, and overall experience from a 5-star property.
Naeem N - Dubai, United Arab Emirates
Good Service with Room for Improvement During Holidays
All the staff are friendly and provide good service. The only thing we experienced is that they may not have anticipated having a full house of guests during the holiday, so there were times when there weren’t enough staff to accommodate everyone.
dulaliafloriecynmay
Amazing Staycation – Our 2nd Stay and Still Perfect! ❤️
We had such a lovely stay at Dukes The Palm! The service was great across all departments, and everyone was so friendly and welcoming. You could really feel the effort the team puts into making guests feel comfortable. Special thanks to Jane at the reception she stood out for us; exceptional service, super keen and warm she can make an excellent manager! Mary was very attentive and helpful along with her team members; Lupchian security, Mansoor, Mohammed. Edna was very professional and friendly at the restaurant. Overall, a really enjoyable stay it was our 2nd time staying there and we'd definitely visit again.
Caroline A
Super zufrieden
Thank you very much dear Ankit your the best in the Dukes ! Thank you so much for everythink
Luis L
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