Dukes The Palm, a Royal Hideaway Hotel

We had to move next door every other day to the neighbouring hotel for breakfast and dinner and there were unacceptably long queues.

I had an unforgettable stay at Dukes The Palm, and I can’t thank the team enough for making my birthday so special. From the moment I arrived, Nana handled my check-in with such warmth and professionalism. Everything was smooth and efficient, and I truly appreciate the complimentary room upgrade it was a wonderful start to my stay. While waiting for my room, Dana kindly offered us water and made sure we were comfortable. It’s the small gestures like this that make a big difference. The biggest surprise came when I returned from the beach. Marie and Bijay From Concierge had worked their magic and beautifully decorated my room at the very last minute. Walking into the room was such an emotional and memorable moment. Thank you both for your thoughtfulness and for creating such a wonderful birthday surprise. Dinner at GBR became another unforgettable experience thanks to Anil and the entire GBR team. They surprised me with a birthday cake and a wonderful celebration that truly made my evening extra special. A huge thank you to Anil and everyone involved for creating such a magical memory. The celebrations didn’t stop there! During breakfast at Maiora, Ines, Maidra, and the team prepared another thoughtful surprise. They presented me with a beautiful birthday postcard filled with birthday wishes written in different languages. It was such a unique and heartfelt gesture that I will always remember. The facilities were equally impressive. I absolutely loved the private beach, which was perfect for relaxing, and the stunning rooftop infinity pool at NH Collection offered breathtaking views and was definitely one of the highlights of my stay. To everyone at Dukes The Palm, thank you for your genuine hospitality, attention to detail, and for making my birthday celebration truly magical. Every team member I met made me feel welcomed and cared for. I can’t wait to return and create more wonderful memories with you all. Highly recommended! ⭐⭐⭐⭐⭐

Absolutely wonderful - from all the hotels on the Palm this was the best for indoor pool - beautiful views and gym was phenomenal with again views that were spectacular better than Atlantis Royale or any other hotel on the strip. Also Mall is across the road with amazing eatery and retail therapy

The rooms is so dusty The breakfast not delecious at all Bad smell in the room and hot . Less staff in the property

Service from all staff was very good. Unfortunately there was no USB charging capabilities in the room. Electrical plugs/adaptors was provided on request, but it did not contain the requested charging sockets.