Dukes The Palm, a Royal Hideaway Hotel
Dubai, United Arab Emirates
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About the Hotel
Situated on the Palm Jumeirah, Dukes The Palm, a Royal Hideaway Hotel, a part of the LVX collection by Preferred Hotels & Resorts, opens its doors for those travelling from all over the world. This luxury hotel offers guests quintessential British charm with cosmopolitan luxury to create a truly memorable experience. Sister hotel to the award-winning DUKES LONDON in Mayfair, this elegant Dubai hotel boasts spacious, contemporary and chic rooms where guests will find tranquility as well as the hallmark of DUKES’ signature attention to detail.
Location
Dukes The Palm, a Royal Hideaway Hotel
DUKES DUBAI Oceana Palm Jumeirah
Dubai, United Arab Emirates
120015
Nearest Airport: DXB
Amenities & Services
- Pool
- Restaurant
- Beach Access
Reviews for Dukes The Palm, a Royal Hideaway Hotel
Family staycation
Had a very good staycation at Dukes, enjoyed at lazy river and infinity pool. Topped with a fantastic breakfast. The room was excellent
58omerq
Breakfast
We absolutely enjoyed the stay at the hotel. Especially breakfast was nice , the food was fresh and service is great. We are thankful to Ednah for her hospitality, genuine care and great service ❤️
Mich B
GBR, Dukes meal
Food great, Sabry was very helpful. We will come again.
A8824SKjonathanb
Great family stay with excellent customer service
We had an enjoyable family stay at DUKES The Palm. The suite was very spacious and comfortable, and the kids loved the lazy river, pools and beach. We had an issue regarding the “children dine free” benefit shown in our booking confirmation. I would especially like to thank Mr. Shabir Ahmad from Reservations, who took the time to investigate the issue, acknowledge the error and provide a fair resolution. His professionalism and customer service really turned the experience around. The breakfast buffet could offer more variety, especially considering the AED 140 per person add-on price. I also feel our concern could have been handled better at the restaurant level rather than simply referring us elsewhere. Overall, we enjoyed our stay and would consider returning.
SarahG7786 - Abu Dhabi, United Arab Emirates
Should not be a 5 star hotel
Should not be 5 star hotel. Looks broken Not good service All staff takes forever for something to be done They don’t care about our option on check out they took card and said that’s it and left it did not ask me if I had a good stay etc they don’t care
Irena13749
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