The Ritz-Carlton, Dubai

We recently stayed at The Ritz-Carlton, JBR Dubai, and while the hotel may be one of the older properties in Dubai, its exceptional service has never faded. A special thank you to Reda for the warm welcome during check-in. He immediately made us feel valued and even asked if we would like a late check-out. Such a thoughtful gesture, as this is something every guest truly appreciates. It showed genuine care and attention to guest comfort right from the start. What impressed us even more was the personalized touch during our stay. My husband is Dutch, and on the day the Netherlands was playing a football match, the hotel surprised us with a complimentary treat along with a thoughtful note wishing the team good luck. It was such a small but meaningful gesture that made us feel truly special and showed how much attention the team pays to their guests. These are the little details that turn a great stay into a memorable one. Another highlight of our stay was the buffet breakfast. The selection was excellent, with a wide variety of fresh and delicious options to suit every taste. Everything was beautifully presented, and it was the perfect way to start each day. The excellent service continued throughout our stay. During check-out, the staff took the time to ask how our stay had been, which made us feel that our experience genuinely mattered to them. What impressed me even more was when one of the staff members noticed I was carrying two pieces of luggage and kindly took them from me without hesitation. It was a simple act, but one that reflected the hotel’s commitment to outstanding hospitality. The Ritz-Carlton JBR may have been around for many years, but the level of service remains truly world-class. Thank you to Reda and the entire team for making our stay so pleasant and memorable. We will definitely be back.

Monalisha was so welcoming and attentive always thank you so much

Just spent a wonderful weekend at the Ritz C in JBR Dubai. From the wonderful staff to the luxurious surroundings, everything was simply perfect! The only downside was having to leave 😉

We had another splendid time staying for a week in this wonderful hotel. The food, accommodation and service were first class delivered in challenging circumstances. A special mention to the charming housekeeping team.

We had a wonderful stay at The Ritz-Carlton and were impressed from the moment we arrived. A special thank you to Aiza at reception for her warm welcome, kindness and professionalism. She went above and beyond to make our stay special and even arranged a room upgrade in celebration of my birthday, which was greatly appreciated. All of the staff were exceptionally friendly, welcoming and attentive throughout our stay. We would also like to thank Subash and Jagdesh from housekeeping. The room was spotless every day and their attention to detail was outstanding. One of the highlights of our stay was the lovely birthday surprise prepared for us. The beautiful towel decorations, including creative shapes such as a dog and a birthday cake, brought so much joy to our children. They absolutely loved it! The room setup was thoughtful, fun and made our celebration even more memorable. Thank you to the entire team for making our stay so enjoyable. We truly felt welcomed and cared for and we look forward to returning in the future.