The Ritz-Carlton, Dubai

I'm from Russia!! We stayed in this wonderful hotel for about 3 weeks, but they were wonderful!! The staff is very friendly and helpful, if you have any questions, they will always help!! The rooms are very clean and very nice! There is always food for every taste, a buffet! I also enjoyed the lawn tennis at the hotel! I'll say this, the courts are great, my legs don't hurt, and the surface is excellent! I rate this and the hotel, and I will mark the staff 100/10.

Fabulous hotel, staff are all really friendly, the best restaurant is Blue Jade which is exceptional, food is incredible and the staff ate amazing.

I stayed recently with my family for 2 weeks (2 small children a 3 and 5 year old) and absolutely LOVED our stay. The service was unbelievable and have yet to experience anything quite like it. All the staff knew who we were and would always greet my children with the biggest smiles. They quickly realised my son loved Spider-Man and would all engage with him. Darshan organised to surprise him one of the nights by dressing up as spider man and decorated the room with balloons and gifts. My children have not stopped talking about this wonderful experience. Gian & Naychi were wonderful with them at kids club - my children adored them and would ask to go, which is rare when we stay at other hotels. They also handmade my children gifts to say goodbye! The dining experience was outstanding - all meals were incredible and the service was amazing. My children love Japanese and Blue Jade became a quick favourite - they fell asleep at the restaurant one of the nights and the staff put chairs together to create a bed & brought a blanket out for each. All the other restaurants were also outstanding and the food did not disappoint. The cleaning staff would also create cute animals out of the towels, whilst it seems small, it made such a huge amount of excitement for my children. They loved the pools (3 to pick from). This hotel oozes class and sophistication with so much space outdoors, with plenty of activities to keep both children & adults entertained. Cana beach bar was really cool with a European vibe. Would highly recommend for anyone thinking about staying here and we will be back. Thanks Ritz Carlton Dubai for making our experience so memorable

There is no doubt that The Ritz Carlton is a lovely hotel. The grounds are spacious and beautifully kept. We stayed in a Club room which gave access to a lounge where food and drink was available throughout the day. We tended to get down to the beach early, spend the morning there and then go to the lounge for lunch and give the breakfast a miss. We thought the food in the lounge was delicious. The (paid) restaurants were also superb. Our particular favourite was Amaseena which has a wonderful belly dancer performing at the weekend. All the staff we encountered were extremely charming, friendly and very helpful. Our room service team were exceptional- I love a towel animal ! Unfortunately, however, I can’t give this hotel 5 stars as like previous reviewers the music from other venues is INSANELY loud. The beach bar along the way pumps out thumping music all day - when we first arrived I couldn’t work out where it was coming from and went to investigate- the volume was incredible- what it sounds like for the people inside the venue goodness only knows ! Some people have mentioned the sound of the little planes taking off - they start at about 8:15 am and take off about 2 every 30 minutes. I personally didn’t mind them but it could be annoying for some. On our final night Calvin Harris (DJ) was performing at a venue opposite the hotel at the end of the harbour. No joke this concert didn’t finish until 4am ! We had our balcony doors shut but the thumping music was still audible. I know these issues are nothing to do with the hotel but I think that people will stop coming here if they are looking for a relaxing and quiet experience. It’s such a shame because I would have definitely returned but these music issues have definitely put me off. Like the previous reviewer I’m not adverse to a bit of music but it was all a bit much ! So to sum up - we did have a great time, it is a lovely hotel - if they can have a word with the beach bar and get them to turn the music down I’d definitely return !

This was the best hotel experience of our life. The place was absolutely gorgeous, the rooms were perfect, the staff was incredibly thoughtful, kind, and helpful. The best service we have ever experienced. The breakfast buffet was excellent. The grounds and gardens were great. There were fresh flowers everywhere. Our suite's shades were motorized. It was an easy walk down the street to dozens of restaurants, and the beach. The only thing I hope they change in the future is the pool hours. Their pools all closed at sunset, including the one with the swim-up bar. Given that the sun goes down there between 6:30 pm and 7:00 pm we would have loved to spend evenings enjoying the pool.