The Ritz-Carlton, Dubai

We came to the ritz Carlton a couple of days before the current situation in the country started. We had a lovely couple of day. Although our trip was not as we expected the staff at the ritz Carlton were amazing and made every effort to keep us safe and to make sure we were at ease. We had our two young children with us, which meant being confined in the hotel got them bored very easily. The Chef Surinder and Gauarv made special food for our children. One of which has allergies and the other who prefers authentic Indian food. The food was delicious and the children loved it very much. Hiara was an absolute gem with the children and they loved to see her everyday. She was so kind and attentive to the children and played with them. Albert and Silvester were amazing also, they made sure we were comfortable at very stage. Also very happy to answer any question or request that we had and also keeping up updated on the situation. I cannot thank all the staff at the Ritz Carlton enough. I really hope this situation is resolved soon so everyone can visit this amazing hotel. We have never experienced service and hospitality at any other resort we have been too. We will definitely be back. Wishing all the staff well and to be safe. The Shahs x

Another wonderful stay! This was our third stay at the Ritz-Carlton Dubai JBR and it continues to be our favourite hotel in Dubai. We travelled as a family of four and the team were, as always, outstanding — friendly, professional and always going the extra mile. The food is excellent, the kids’ club is fantastic, and the whole atmosphere is perfect for families. During our stay we needed to change rooms and the General Manager couldn’t have been more helpful, arranging everything quickly and kindly with no fuss at all. A truly wonderful hotel and we’re already looking forward to coming back again soon. At breakfast, Yamuna, James and Jimuel looked after us every morning. They are a credit to the treat and they made our trip so special! Thank you 🙏🏻

Excelent location, services and cleaning. Riat was very helpful and the room was very clean all the time.

Great day, Rocco was brilliant and so attentive

We had a great time. Andy and Calo were amazing. The food was great as well as the service.