The Ritz-Carlton, Dubai

Had the most wonderful experience staying at The Ritz-Carlton, Dubai over the Christmas period with our family. This hotel is situated in a very busy part of the marina , placing us within easy reach of the city’s commercial area, but once you step inside the hotel it all melts away. We were greeted by attentive staff with impeccable customer service and Gráinne ensured we had a seamless and stress free check-in, which was very much appreciated as we had an overnight flight and were all very tired. The hotel is stunning, their outdoor space is huge and the sea is a lovely sight from the main foyer. The ambience in the hotel is perfect. A special mention goes to our fantastic housekeeping team led by Suman and Subra whose attention to detail was meticulous. Every morning and evening they tended our rooms beautifully. We were treated like royalty and felt so special. We were left little presents for example, fresh fruit bowls, flowers, canapés, chocolates and copious bottles of water and not forgetting the amazing towel art in the shape of various cute animals. Our breakfast experience was also a culinary delight. Again, we were looked after by a brilliant team of servers. In particular, Ravindar, who was always there making sure we had plenty of hot teas and coffees. The restaurants in the hotel grounds we visited were 5 stars, the food, sublime! We loved every minute of our stay with such a bunch of amazing staff. We will be back!

Very highly recommended to anyone travelling to Dubai. This hotel has got it right, everything starts from the top down, the director of Front Office (Mariam Vachnadze) is a delight and an amazing manager. Her second in command, Robert Hahn also amazing. The hotel, the food, everything really is perfect. Nothing can be faulted. Please stay here! Beautiful views, beautiful rooms, absolutely exquisite food.

The hotel offers a good variety of facilities and good restaurants in its compound. Food were of good quality. The attentive and friendly services provided by the staff and management were good, making our stay enjoyable. We mostly appreciate the excellent services and very friendly, attentive experience offered by our attendant, Lavanya. She cleans our room and looks after us, elderly couple, with care in every small detail. It was rare we got this care and attention during a holiday. We highly commend Lavanya’s work, attitude and her persistently genuine and caring assistant provider.

First class hotel in premier location in JBR. We ate in almost all restaurants and the food and drinks were delicious. Service was amazing from the minute we arrived. The staff is very friendly and polite. Special thanks and biig shoutout to Salu who made every beach day wonderful. He was very kind with excellent manners and fulfilled every wish! We will come back. We stayed in other five star hotels in Dubai before but they were not as good.

It was amazing, very nice food and location, the staff members are very polite and I loved the whole experience! And I will definitely be coming back