InterContinental Dublin Hotel

⭐⭐⭐⭐⭐ We have stayed at the IHG hotel in Dublin on numerous occasions, and the experience is consistent and exceptional. It has become one of our favourite places to stay in Dublin, not only because of the quality and comfort of the hotel, but because of the genuinely outstanding level of personal service. What particularly distinguishes the hotel is how well the team get to know and look after returning guests. They know our favourite room and remember our individual preferences, which makes every return visit feel welcoming, familiar and effortless. That degree of attention to detail and personal recognition is increasingly rare and makes such a difference. The team are warm, welcoming, professional and attentive, and helpful. From arrival through to departure, there is a real sense that guest experience matters. The rooms are beautifully maintained, comfortable and relaxing, and the hotel's Dublin location makes it an excellent base for both business and leisure. There are formal and informal dining options, a superb spa and gym, a wine/cocktail/whiskey tasting experience and bar, business facilities, conference and meeting rooms. It is the combination of excellent standards, genuine hospitality and thoughtful, personalised service and the details that make our stay particularly enjoyable and a true sense of being welcomed back rather than simply checking into a hotel. A consistently excellent experience and a hotel we are always delighted to return to. Highly recommended.

Location and look of the hotel was amazing. Unfortunately we had issues while here. Most concerningly related to the servicing of the room. When serviced the standard of cleanliness was poor. Dirty dishes were left and dirty towels were folded up and put back dirty not replaced with clean ones. On one day of our stay we asked that the room not be serviced as they came late afternoon when we were in the room. They instead returned later when we were out. They left our room door open (kept unlocked by the latch) so anyone could have entered . This was only seen when we returned in the night so we don’t know how long it was open for. I alerted reception the next morning at checkout and they promised to investigate and update me however they did not contact me so appear to be unconcerned by any of these issues.

Friendly, helpful and efficient staff. Lovely room and restaurant.

Beautiful hotel. Food and service amazing especially from Valeria and Dayana. Will definitely return

Last week, my wife, some friends, and I had dinner at the new Simmons restaurant, and we had a fantastic time. Everything was great, and Valeria took exceptional care of us throughout the evening. She was incredibly attentive, friendly, and made sure we had a wonderful experience. Highly recommended!