We stayed here on our first ever trip to Europe, and the bar has now been set quite high for future European travels! This hotel is stunning, with wonderful & attentive staff, and a nice quiet location. The bed is very comfortable, the pillows are perhaps a bit too soft (but that's likely just personal preference), and the bath towels are so huge, soft, and luxurious! The room is very large and has everything you could need or may have forgotten - a comb, hand soap, lotion, toothbrush, mouthwash, shaving kit, cotton swabs, etc., plus fresh (complimentary) bottles of water each day and Nespresso coffee machines. The room was at times a bit stuffy, but I do understand air conditioning in Europe isn't quite the same as air conditioning in the States. I also really appreciated that housekeeping was around all day, so if you weren't ready for a housekeeping visit early in the morning, they would come around later in the afternoon instead. The Whiskey Bar near the lobby has the best old fashioned I've ever had, and the courtyard is a perfect place to sit and relax on a nice afternoon. We took a stroll down the street to the heart of Ballsbridge neighborhood, and it was a nice short walk with a couple of pubs and restaurants. We also walked around to explore the nearby Sandymount Beach & Aviva Stadium -- really beautiful, vibrant, safe neighborhoods! Not directly near the heart of Dublin city center, but the cabs seemed to be plentiful around the hotel for an easy mode of transportation throughout the city. Buses were in the area as well, but we didn't utilize those. All in all, a wonderful and memorable experience!

We have stayed in this hotel a few times over the years and I was disappointed with our stay on May 24. Standards have slipped in my opinion. Nobody to take bags or car on arrival. Carried everything myself. Room service was expensive with moderate quality. Steam room in spa was out of action. No papers at Breakfast and hot food was not hot with poor quality coffee. We were disappointed. It still has comfortable beds and linen, if it wasn't for some show off starting his/her loud car at 8am on Sunday morning, we would have slept well.

Dear TripAdvisor, I would like to commend the exceptional service I received at the Intercontinental Hotel during my stay on 02 May 2024. I would like to highlight the outstanding service provided by Inis, a waitress in the lounge, who hails from Argentina and has been working at the Intercontinental Hotel for two weeks. Her professionalism and warm hospitality added to the pleasant experience during my visit. Additionally, I would like to express my gratitude to Gary at the reception for his exceptional customer service. His attentive nature was evident when he remembered me and even brought the room keys to our table as we arrived early and couldn't check in yet. Such personalized service truly made our stay memorable. However, I would like to provide a small observation regarding the pricing of the smoked salmon for lunch, which I found to be quite expensive for the portion size. Overall, my stay at the Intercontinental Hotel was delightful, thanks to the exceptional staff members like Inis and Gary who went above and beyond to ensure a wonderful experience. Thank you for maintaining such high standards of service. Warm regards,

Wonderful hotel situated in great grounds. Staff are very helpful and friendly and provide a wonderful welcome. Breakfast has an amazing array of offerings to meet all your needs. Rooms are large and well-equipped. Great shower. Near to public services to get around Dublin and further out. Ideal to relax in or use as a base for visiting the area.

Clean and luxurious hotel, food and service was above par. I felt a bit spoiled at this hotel and was beyond comfortable in every element. I also made use of the hotel salon while I was there, it was so convenient and I appreciated the ease of scheduling and availability.