Hawks Cay Resort

We had the absolute pleasure of being hosted by Hawks Cay Resort for the Wedding Planner FAM, and we truly cannot say enough wonderful things about our experience. From check-in to check-out, we were treated so incredibly well. The resort, the grounds, the amenities, the service, and every detail of our stay were outstanding. We have no complaints whatsoever, but plenty of compliments. From the moment we arrived, the hospitality was immediate. The person who greeted us helped unload our luggage onto a bell cart and stored it for us in an air-conditioned room so we could enjoy the amenities of the resort before our room was ready for check-in. It was such a thoughtful and appreciated first impression. A very special thank you to Brittany, Nichole and Michael, who hosted us so graciously and made us feel so welcomed throughout our stay. Simon in catering was also amazing — always smiling, always present, and always ready to help with anything we needed. Kim, our golf cart driver, was wonderful as well, and Chef Kyle at Salt + Ash deserves a very special mention for preparing the best multi-course brunch we have ever had. The property itself is absolutely beautiful and incredibly well maintained. It is also very family friendly, with so much for guests of all ages to enjoy, while still offering a dedicated 21+ area with its own bar, restaurant, and pool for adults who want a more relaxed, elevated experience. The fresh saltwater-fed lagoon was another highlight of the resort and was absolutely incredible. We also visited the spa, and it was beautiful. They offer so many different options, and we cannot wait to try a few upon our return. They also have a marina where you can bring your own boat, and even villas with their own slips, making it a true boater’s paradise surrounded by the beautiful crystal-clear blue waters of Long Key. The Marina shop was also so well stocked with anything you might need during your stay, from grocery items and everyday essentials to medicines, clothing, accessories, and gifts. They had such a great selection that we definitely indulged in quite a few things! Stephanie, who was working in the Marina shop, also deserves a special mention. She was so kind, helpful, and welcoming, and she truly made our experience there memorable. As wedding planners, we were also so impressed by the variety of event spaces and locations throughout the property. Hawks Cay truly offers so many beautiful options to fit different couples’ needs, styles, and guest experiences, which makes it such a wonderful destination for weddings and celebrations. Our Planner brunch at Salt + Ash was so unforgettable that we decided to go back for dinner the same day, and it was just as incredible. Chef Kyle is unbelievably talented, and we were so impressed that he came over personally to meet us and check in on our experience. Our server, Mo, was also amazing. He was so sweet, so kind, and went above and beyond to make sure we were happy with everything. Every course, every interaction, and every detail was truly a 10/10 experience all around. We will honestly be dreaming about those meals until the next time we get to enjoy them again. We also want to recognize Danielle and her team for how they handled an unexpected situation on our last night. A fire alarm went off around 4:00 AM, and we later learned that a pipe had burst near the lobby. Although it was unfortunate, accidents happen, and the way it was handled was impeccable. The process was smooth, quick, organized, and thoughtful from exit to re-entry. Danielle and her team were there in the middle of the night handling everything with professionalism and care. The next morning, Hawks Cay sent a text offering all guests a complimentary breakfast buffet, which was such a thoughtful gesture and absolutely not something they had to do. Simon was there again, smiling and eager to help in any way. After such an early wake-up call, it was so appreciated. We truly do not believe many other properties would have been able to put something like that together so quickly, especially since it is not typically a service they offer. Overall, from the staff to the beautifully maintained grounds, the clean spaces, the incredible food, the amenities, and the genuine kindness of everyone we encountered, our stay was wonderful in every way. We felt so well taken care of and are already planning our next trip back with our families. We also heard Hawks Cay is opening a waterpark at the resort this fall, and we are so excited to return and experience that as well! Hawks Cay exceeded our expectations, and we are so grateful for such a memorable experience. Thank you! Lauren + Lulu ATR {Above The Rest} Events

My first time traveling alone with my kids since divorce and although the trip started rocky, it ending perfectly. Upon arriving at the Resort, I was a little disappointed. Their "beach" area is really a closed water lagoon. The kids area was under renovation. The weather wasn't great either. I went to book a snorkeling trip with the concierge and could never find one. Admittedly I was frustrated and disappointed in the first impression. That is when I met Melissa, one of the managers, in the lobby. Melissa literally saved my trip! She offered to help me book the snorkeling trip and walked me through the process. I expressed my frustration with the first impressions and how I really just wanted to take my kids snorkeling around the resort. We had even tried Sombrero Beach and it was too cloudy. That is when Melissa told me about two hidden gems on property that were great for snorkeling and it was private and not crowded, she even got a map and marked the areas. Two days later, we were snorkeling in the area she told us about and we saw her. She came over to check on us and ensure we were having a good time. The kids were very excited to tell her about everything we saw: hermit crabs, manatees, stingrays, even some sharks! Melissa really took this trip and turned it around for us so much that we are looking forward to making this an annual vacation.

Patrick was absolutely fantastic with our granddaughters; patient, thoughtful, and somehow skilled enough to keep them smiling both on and off the court. He even treated them to piña coladas after snorkeling, which officially made him their favorite coach by the end of the trip. Beyond his great personality, his knowledge of tennis, pickleball, and equipment was truly exceptional. From technique and strategy to selecting the right gear, Patrick brought a level of professionalism and expertise we honestly haven’t experienced before. If you’re looking for someone who can teach the game at a high level while still making it fun and memorable, Patrick is the person to see.

I am writing to commend the Hawks Cay management for their proficient resolution of a recent water emergency. Although it occurred in the early morning hours, a team was rapidly assembled, inluding both workers and onsite supervision. Bob LaCasse coordinated the effort, ensuring that the team remained focused and collaborative. His leadership skills were clearly in evidence, as he easily related to both workers and managers, answering questions and providing direction.

Donnie was helpful with paddle boarding