Grand Isle Resort & Spa

SO happy we decided to stay at Grand Isle. The resort is beautiful! We booked a 2 bedroom ocean view thru Amex travel so we scored a room category upgrade to ocean front (villa 1414) and WOW!! We were blown away. Stunning accommodations and the view was amazing. We loved having several restaurants & bars on site, plus Salt restaurant is right around the corner. Every single member of the Grand Isle staff was friendly and always ready to make sure you were taken care of. Terrance at the beach bar was our favorite! Will definitely be back!

Location was perfect, not too many people. Beach and water were absolutely beautiful. Accommodations were gorgeous, roomy, and perfect.. great value for the cost and very attentive service, the people were super nice.

We came in our 20th wedding anniversary to get a couples message and it was amazing! I wanted a spa place, not one one that comes to your room or you have on the beach. Kevica and Shelly were incredible to say the least. They took great care of us and made us feel comfortable. Our messages were top notch. I couldn’t recommend the spa enough! We ended up very relaxed. The ladies were the real deal and love them so much we said prayers together ❤️

We previously stayed & Sandals 10 years ago. This was our first time @ Grand Isle! Emerald Bay is just stunning! It was a wonderful villa, ability to use golf carts on property, had a great pool bar & restaurant with great views. 23 North is was a great addition for a more upscale dinner spot! It’s small and more quiet but we enjoyed it! They had water sports, floats, snorkel equipment for your use! I do wish they had more of a place to grab coffee & gift shop. I think over time they will continue to add more.

Unfortunately, our beds were infested with bed bugs. We stayed for 3 nights, noticed a few small bites here and there but thought it was beach fleas. When we returned home on day 4, we broke out into awful red bumps, that were all in vertical lines on our extremities. We immediately went to a doctor who confirmed the case. I have written the hotel but no response has come. In addition- our rooms were very "worn" with dirt in the corners and lots of black marks over all the walls, there was black hair balls in our bathroom. My children's room had flying ants. I called about this but no one came to help. The second day we were there I had to privately flag down and separately pay one of the cleaning staff to help us with these issues. The beach was beautiful and well maintained. The pool was very worn with lots of debris in the pool. Palapa food was not good and hidden under a dark cover, No 23 was delicious food and great service. We had a few nice experiences but mostly off hotel grounds. Do yourself a favor and pay slightly more for a different hotels. I regret staying at Grand Isle very much!